Stephen Lopes | Page 28

Always professional. Great customer service. Timely service. Loaner vehicle are always available. Quick updates on status of repair. Guarantee all work completed and honors warranty. service. Loaner vehicle are always available. Quick updates on status of repair. Guarantee all work completed and honors warranty. More

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Had a problem with my 06 E500 headlight and they diagnosed it and advised me on options quickly. Service rep Stephen was awesome! diagnosed it and advised me on options quickly. Service rep Stephen was awesome! More

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My service manager Stephen was excellent, helpful and informative every step of the way. Flagship tech team identified a problem with the windshield installation done by an outside vendor, who they also informative every step of the way. Flagship tech team identified a problem with the windshield installation done by an outside vendor, who they also use. I made one phone call to the vendor and Flagship took care of everything else. I am sure it would have been endless hassle for me if they hadn’t. More

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Service is excellent. Your service team is very helpful, especially Steve. He said car would be serviced in 2 hours and it was. I appreciate the time frame for servicing. especially Steve. He said car would be serviced in 2 hours and it was. I appreciate the time frame for servicing. More

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I found Stephen and the team to be friendly, knowledgeable and accommodating. I had brought my car in for an annual service with some additional concerns. Stephen and the service team where effi knowledgeable and accommodating. I had brought my car in for an annual service with some additional concerns. Stephen and the service team where efficient and effective. I am in the hospitality industry and customer service is something I measure on if I will continue utilizing a company. Your team made a very impactful experience for me. Thank you Mike More

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Everyone was so friendly from the first man when I got out of my car took me to meet Stephen helped me with some questions very polite very excellent service ❤️❤️❤️❤️❤️👍👍👍👍 out of my car took me to meet Stephen helped me with some questions very polite very excellent service ❤️❤️❤️❤️❤️👍👍👍👍 More

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Stephen Lopes did a great job of keeping in touch concerning the progress on the repair of my vehicle every step of the way! He exceeded my expectations in dealing with your dealership. concerning the progress on the repair of my vehicle every step of the way! He exceeded my expectations in dealing with your dealership. More

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My service advisor Stephen was wonderful. He explained and showed me exactly what was going on and made sure I understood everything before I left and showed me exactly what was going on and made sure I understood everything before I left More

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Stephen was very helpful, knowledgeable and honest. I am very happy with the service provided, and also their advise. They fix my car really fast! very happy with the service provided, and also their advise. They fix my car really fast! More

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Friendly place. Warm and inviting. Anxious to please and Friendly place. Warm and inviting. Anxious to please and accommodate requests. Updated showroom and grounds. Clean. Typically run on time and Friendly place. Warm and inviting. Anxious to please and accommodate requests. Updated showroom and grounds. Clean. Typically run on time and if not there are frequent updates given verbally face to face. More

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