I've had wonderful experiences at flagship motors.
Both Steven and Richard have been very accommodating. However, my vehicle went in for repairs a few days ago and upon getting it back, it was trashed
Both Steven and Richard have been very accommodating. However, my vehicle went in for repairs a few days ago and upon getting it back, it was trashed. My glove box was open and all my paperwork was thrown all over the passenger seat and floor. Every other time my vehicle has gone in, it has been vacuumed out or at the very least, returned in the same condition it went in. Spending over 2k on one repair is alot of money. Generally when you take your car to mercedes, it is also a experience. This was not the service advisers fault, but more so, the service technicians who handle this stuff.
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by lauramarie978
Service Price Transparency
Jan 28, 2025 -
Flagship Motorcars of Lynnfield responded
I would love to hear about the condition of your vehicle after repairs. We strive for a high standard and it seems we fell short this time. Please reach out so we can address this issue properly. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com
The best service, always professional and courteous.
, lounge area is very comfortable.
Excellent customer service.
, lounge area is very comfortable.
Excellent customer service.
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by J-sant
Service Price Transparency
Jan 27, 2025 -
Flagship Motorcars of Lynnfield responded
Thank you for the fantastic feedback! We're delighted to hear that our team at Flagship Motorcars of Lynnfield provided excellent service and a comfortable experience. We look forward to serving you again in the future!
Great service team, thank you Stephen for making the
process smooth and quick! Much appreciated!
process smooth and quick! Much appreciated!
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by Eric Y
Service Price Transparency
Jan 16, 2025 -
Flagship Motorcars of Lynnfield responded
Eric, thank you for the positive feedback! Stephen & the team appreciate your support and hope to see you again next time here at Flagship Motorcars of Lynnfield!
Flagship Motors was absolutely incredible.
From the very beginning to having my car towed, keeping me informed as they progressed with the repairs to the very end when they delivered my car b
From the very beginning to having my car towed, keeping me informed as they progressed with the repairs to the very end when they delivered my car back to me. The level of service is beyond any in all of my years driving cars. I cannot say enough about Herb Chambers customer service!
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by deb.spitzley
Service Price Transparency
Jan 13, 2025 -
Flagship Motorcars of Lynnfield responded
Deb, we're delighted to hear that you had such a positive experience with Flagship Motorcars of Lynnfield! Our team strives to provide exceptional service from start to finish. Thank you for your kind words and support!
I stopped by the dealership when a service light came on.
Stephen took care of it right away and even had my car washed. He was wonderful to work with!
Stephen took care of it right away and even had my car washed. He was wonderful to work with!
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by Catherine
Service Price Transparency
Jan 11, 2025 -
Flagship Motorcars of Lynnfield responded
Hi Catherine! We're delighted to hear that Stephen provided you with such prompt and attentive service at Flagship Motorcars of Lynnfield. Thank you for sharing your experience!
Always great service and honest.
Very clean waiting area and Staff is extremely knowledgeable and professional.
Very clean waiting area and Staff is extremely knowledgeable and professional.
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by Nikki
Service Price Transparency
Jan 10, 2025 -
Flagship Motorcars of Lynnfield responded
Nikki, thank you for the kind words! We're delighted to hear that our team at Flagship Motorcars of Lynnfield consistently provides great service and a welcoming environment. We appreciate your support!
I have been a customer for 6 years.
Bright, clean, and easy location. Highly recommend
Bright, clean, and easy location. Highly recommend
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by prm1melrose
Service Price Transparency
Dec 03, 2024 -
Flagship Motorcars of Lynnfield responded
Thank you for your confidence in Flagship Motorcars of Lynnfield, and for your business. We are grateful to have you as a customer!
It was my first time at dealership & right away I knew
it was very professional
Very clean & nice staff
it was very professional
Very clean & nice staff
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by Steverobertson3165
Service Price Transparency
Nov 22, 2024 -
Flagship Motorcars of Lynnfield responded
Thank you for sharing your experience with us at Flagship Motorcars of Lynnfield! We're delighted to hear that our professionalism and clean environment made a positive impression on your first visit. We look forward to welcoming you back in the future!
Great service and very easy to deal with.
Always know exactly what to expect in every instance.
Always know exactly what to expect in every instance.
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by Francisjsantiago
Service Price Transparency
Nov 11, 2024 -
Flagship Motorcars of Lynnfield responded
Thank you for rating us five stars! We'll see you next time! - Flagship Motorcars of Lynnfield
Steve and Brendon go above and beyond for your needs.
Flagship is a top notch dealership.
Thanks guys.
Flagship is a top notch dealership.
Thanks guys.
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by Azzery88
Service Price Transparency
Nov 11, 2024 -
Flagship Motorcars of Lynnfield responded
We're delighted to hear that Steve and Brendon exceeded your expectations at Flagship Motorcars of Lynnfield! Thank you for recognizing their efforts, and we appreciate your support.