Stephen Mendez | Page 40

Sport Mazda responded

It is a pleasure to read your kind review for Sport Mazda and I thank you on behalf of the entire Sport Mazda Service and Sales Teams. Taking your valuable time to let others know about your experience lets Stephen, Noel and Rey know they are appreciated. It serves to let every member of the team know just how important it is to provide our customers the best service we can, each and every time they visit. Thank you so much for being a great customer who we value for your purchase, your kind review, and a wonderful recommendation to other on our behalf. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Katice, Thank you for the very nice review and I am so happy to welcome you to our Sport Mazda Family. I was very glad to hear that Noel and Mike made your car buying experience an enjoyable event and made sure you left with the Mazda 3 that you wanted. I know that you will enjoy your new Mazda and wish you many, many miles of safe, happy and fun driving. And, it will be fun. The new Mazda 3 comes with so many great features that are meant to wrap you in the FEEL ALIVE sensation every time you get behind the wheel. Remember that Noel, Mike and the rest of your Sport Mazda family will always be here to assist you throughout your ownership, and read to provide you the great experience you deserve and should expect every time you visit. Your Recommendation to family and friends for Sport Mazda, Noel and Mike, means a great deal to all of us. We are very proud to have you as our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Charlene, I believe that good Service Advisors can make a great difference for our customers. Stephen Mendez is one of our best and I am so happy to hear kind words for him from a loyal customer like yourself. It is customers like yourself that have given us a reputation that makes us want to work even harder to never disappoint them. I hope that your trust will be rewarded with many great visits and that at each you will receive great care for both you and your car. Thank you so much. JAY MEALEY, OWNER

Sport Mazda responded

Carguy, Your kind testimonial is greatly appreciated. I know that Stephen Mendez, your Service Advisor, will want to thank you on behalf of himself and the rest of the Service Team here at Sport Mazda. Thank you so much for the Trust you place in us to make sure you and your car receive the care you deserve, and should expect at every visit. I am proud to have you as our loyal customer and we will indeed look forward to your next visit. JAY MEALEY, OWNER

Sport Mazda responded

J Hopkins, I am grateful to Stephen Mendez for making sure that your recent visit to the Sport Mazda Service Center resulted in a pleasant experience. It was kind of you to write this review and let others know how you feel. I am so glad that you are our customer and hope that you will never be disappointed in the service you receive. Service Advisors like Stephen are always looking for ways to make the visit better for their customers and finding better coupons for you was just an example. Thank you so much for being a valued service customer and we are proud to have you in our Sport Mazda Family. JAY MEALEY, OWNER

Sport Mazda responded

THANK YOU for the nice review for Stephen Mendez and how he made your recent visit to the Sport Mazda Service Center so enjoyable. Our Service Advisors are a major reason Sport Mazda has a great reputation for caring for our customers and their cars. Thank you for mentioning the facilities and the many amenities that we proved to make your wait comfortable and enjoyable. We think our customers, like yourself, deserve our best each and every time they visit the dealership. Thank you so much for being one of our great customers. JAY MEALEY, OWNER

Sport Mazda responded

Service Advisors are so important to a great service experience and Stephen Mendez is an exceptional service professional who really cares about you and your cars. I am so glad that he was able to make your visit productive, enjoyable and successful. Please enjoy the CarPlay. It is really getting to be a popular addition to the features in newer Mazdas. Thank you for your kind review and for being our valued service customer. JAY MEALEY, OWNER

Sport Mazda responded

Reading this review for Stephen Mendez and another review for Mike (Finance), I am so proud to know that you are our customer and have shown two of my sales and service team members how much you appreciate their efforts. I am grateful that you have taken your valuable time to let others know about your experiences at Sport Mazda. It means a great deal to all of us and certainly provides a push to make sure we never disappoint and make the next service we provide even better. Thank you so much for the Trust you have placed in Sport Mazda and my staff and I am sure that the smile will always be there for you whenever you visit. You are a valued customer. JAY MEALEY, OWNER

Sport Mazda responded

THANK YOU for you testimonial and for your kind words for Stephen Mendez. Caring for you and your car is what makes a Service Advisor so special and I am proud of the team we have here at Sport Mazda. It is always their job to make sure you have the best service possible and receive all the information you need to keep your car well maintained, whether here or at another location. I am so happy that you noted that for others to read. During your visit I am grateful that Stephen made sure, from you arrival to your departure, that he was working to make you satisfied. It is what you should expect and certainly what you deserve. Thank you again for being our valuable customer you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Hilton, One of the things that we always stress here is making sure the customer has all the information they need to make the best possible maintenance decisions for their car. Stephen and Nick are great communicators and will always address your concerns and answer your questions at any time. We think it the type of service you deserve and want you to have faith and trust in your service. Thank you so much for letting others know how you feel about your experience at the Sport Mazda Service Center. JAY MEALEY, OWNER