Stephen Mendez | Page 48

Excellent Service Stephen is very attentive to all the customers needs. He makes sure to check up and see how we’re doing which is very kind of him. He keeps us updated Stephen is very attentive to all the customers needs. He makes sure to check up and see how we’re doing which is very kind of him. He keeps us updated as much as possible and his services are exceptional. Fantastic service advisor! Nick was also very kind during my visit. He was attentive and extremely helpful. Very efficient and kind! More

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Out of state inspection. I love out of state and was purchasing a Mazda from an independent shop. I had Stephen and his team inspect the car for me before I felt comfortable s I love out of state and was purchasing a Mazda from an independent shop. I had Stephen and his team inspect the car for me before I felt comfortable signing the contract. Stephen and his technician did a great job giving me a fair assessment of the cars current condition and the faults they found. They kept me up to date and the prices were very fair. More

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Amazing Since I arrived I was greeted immediately, he was really friendly. They worked in a timely manner. Great customer service and atmosphere. Great amenit Since I arrived I was greeted immediately, he was really friendly. They worked in a timely manner. Great customer service and atmosphere. Great amenities, recommended More

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Very smooth experience I've been going to Sport Mazda for the past 4 years to get my CX-5 serviced. I haven't had any problems what so ever. Stephen Mendez greeted me when I've been going to Sport Mazda for the past 4 years to get my CX-5 serviced. I haven't had any problems what so ever. Stephen Mendez greeted me when I came in and walked me through all the services I need. He was friendly and very informative. If you need to get your Mazda or any car serviced I highly recommend going to Sport Mazda and seeing Stephen. More

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Professionalism My experience with Sport Mazda can be expressed in one word - Professionalism. Without going in to great detail my sale was handled wonderfully by Al My experience with Sport Mazda can be expressed in one word - Professionalism. Without going in to great detail my sale was handled wonderfully by Alex Stinvil. All questions were answered and there was absolutely no pressure. A lot of communication took place via email and responses were very timely. I later dealt with Stephen Mendez in the service department, again without going in to detail, this was an issue that involved Mazda corporation. I received a phone call or voicemail from Stephen everyday regarding my status, even if it was to tell me nothing had changed. I later communicated with Jay Mealey the owner via email. I received a response the same day and he later followed up again via email. Due to my work schedule there was some delay in communication but I was later contacted by Daniel Parker the sales manager. I met with Daniel and he stepped up and knocked it out of the park. My issue was resolved in a way I never expected. This dealership exhibited some of best customer service I have ever experienced. I truly appreciate the way they handled everything. It is very telling when you talk to different people at a company and they all truly appear to love where they work. More

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Personalized Service with a smile Stephen is wonderful and engages all customers with respect. He demonstrates knowledge and expertise. He even walks you through areas of concern and p Stephen is wonderful and engages all customers with respect. He demonstrates knowledge and expertise. He even walks you through areas of concern and provided you with recommendations along with the service workers. More

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Great service ! It was my first time at this dealer. I moved from VA to FL and so I needed to find a new service shop. Stephen was awesome. He explained everything to It was my first time at this dealer. I moved from VA to FL and so I needed to find a new service shop. Stephen was awesome. He explained everything to me. The oil change was quick and they even washed my car. The coolest thing is the big camera looking into the shop. You can see exactly what is going on with the car. This will definitely be my go to service center for my cx-5 More

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Great service, Great customer services I had a great experience, Nick and Stephen are great guys, very friendly, the service was fast and the quality was awesome! Thank you so much! I had a great experience, Nick and Stephen are great guys, very friendly, the service was fast and the quality was awesome! Thank you so much! More

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Always have had Great Service with the service Department Since I bought my Tribute back in 2008 I have always had it serviced thru this dealership and I have also been take care of very well from Donnie, Ste Since I bought my Tribute back in 2008 I have always had it serviced thru this dealership and I have also been take care of very well from Donnie, Stephen and now being taken care of by Natalie. I was very impressed by Natalie's attention to a "satisfied" customer care and her over all knowledge of my automobile. After talking with her for a while at the end of my service I must warn everyone at Mazda they better be careful or everyone could be working for this young lady someday in the near future. More

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service survey I am satisfied with the service. Thank you. I will return in the future whenever I need service that is required at the dealership. Thank you. I am satisfied with the service. Thank you. I will return in the future whenever I need service that is required at the dealership. Thank you. More

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