Stephen Pavlik | Page 13

Had a wonderful experience with Steve Pavlik in the service dept. very courteous and efficient he made sure all my needs were taken care of immediately. service dept. very courteous and efficient he made sure all my needs were taken care of immediately. More

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When it comes to getting your vehicle serviced at this location you have to go see Stephen Pavlik. This guy goes over and beyond for me every time. Also, he always provides we with vehicle status updates. location you have to go see Stephen Pavlik. This guy goes over and beyond for me every time. Also, he always provides we with vehicle status updates. More

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Steve was great. No one I would rather take my car to. Great to see an employee like this in a dealership setting. Very friendly Great to see an employee like this in a dealership setting. Very friendly More

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Warranty Issue My SUV is under Warranty. Your dealer states that they can not locate the problem and will not fix my Vehicles. I have contacted my Lawyer to see wh My SUV is under Warranty. Your dealer states that they can not locate the problem and will not fix my Vehicles. I have contacted my Lawyer to see what legal steps I can take against your dealer. Sam Odishoo More

by SODISHOO Verified Customer Verified Customer

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Routine service Your service center can be rated as excellent, professional and knowledgeable. You only issue is the cost. Your quote for my rear brakes was close to Your service center can be rated as excellent, professional and knowledgeable. You only issue is the cost. Your quote for my rear brakes was close to $900. I had it done for $400 by professional shop. You are not very competitive. More

by MICHAEL.NIEDZINSKI Verified Customer Verified Customer

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All the items were completed on my list by automotive professiona and a very helpful service consultant in a short amount of time. Perfect exacushion!! Thanks to Ruby and her team!! professiona and a very helpful service consultant in a short amount of time. Perfect exacushion!! Thanks to Ruby and her team!! More

by RLEWANDO Verified Customer Verified Customer

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Immediate service required My jag battery died, and the AAA man said I had to get a new one immediately w/o even turning off the ignition after he started it. I called Jaguar & My jag battery died, and the AAA man said I had to get a new one immediately w/o even turning off the ignition after he started it. I called Jaguar & they said to bring it right over. Steven Pavlik, my service rep, found someone to put in a new battery quickly while I waited, and I was good to go within an hour. I really appreciate the great service I received at Land Rover/Jaguar, especially on a busy Monday morning. Thank you! More

by NGWJMW Verified Customer Verified Customer

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Very reasonable Seemed reasonable in their diagnosis and needs for what car needed, not pushy. Comfortable waiting area, wifi worked to get some correspondence done. Seemed reasonable in their diagnosis and needs for what car needed, not pushy. Comfortable waiting area, wifi worked to get some correspondence done. Easy access for me coming from western suburbs. More

by ASANFORD0 Verified Customer Verified Customer

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My service was easy to schedule, completed a day sooner than predicted and was flawless. The service staff are friendly and the waiting room is clean and comfortable. than predicted and was flawless. The service staff are friendly and the waiting room is clean and comfortable. More

by drparro Verified Customer Verified Customer

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Always leave this place upset and feeling like I’ve been taken advantage of. I vow to never return. Wish I never bought a vehicle here. Always takes so long and costs too much and they don’t seem to care ab taken advantage of. I vow to never return. Wish I never bought a vehicle here. Always takes so long and costs too much and they don’t seem to care about customers. Last time Ty offered to make it right with a free detail. Request ignored when I asked about that this time. Each time serviced here it took way longer than they said it would. I will say Stephen went and found my car and got me out of there when he realized how upset I was. More

by 3HALL Verified Customer Verified Customer

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