Stephen Pavlik | Page 14
Service Advisor
Jaguar Land Rover Schaumburg
920 W Golf Rd
Schaumburg, IL 60194
162 Reviews
Write a ReviewDealership Experience
7 yrs, 6 mos
Industry Experience
20 yrs, 3 mos
Languages Spoken
English
162 Reviews of Stephen Pavlik
May 25, 2020
Always leave this place upset and feeling like I’ve been taken advantage of. I vow to never return. Wish I never bought a vehicle here. Always takes so long and costs too much and they don’t seem to care ab taken advantage of. I vow to never return. Wish I never bought a vehicle here. Always takes so long and costs too much and they don’t seem to care about customers. Last time Ty offered to make it right with a free detail. Request ignored when I asked about that this time. Each time serviced here it took way longer than they said it would. I will say Stephen went and found my car and got me out of there when he realized how upset I was. More
May 25, 2020
My service was easy to schedule, completed a day sooner than predicted and was flawless. The service staff are friendly and the waiting room is clean and comfortable. than predicted and was flawless. The service staff are friendly and the waiting room is clean and comfortable. More
Other Employees Tagged: Anthony Nitti, Paul Walter, Dan Wright
May 20, 2020
Always a pleasure to work with Steve and Paul in the Servive Depattment. Making an appointment is quick and easy and the work is well done. I would recommend this dealership to others. Servive Depattment. Making an appointment is quick and easy and the work is well done. I would recommend this dealership to others. More
May 19, 2020
General Service Stephen at the service dept was extremely efficient . He called me first thing had car dropped off to my house and got the job done quickly. Stephen at the service dept was extremely efficient . He called me first thing had car dropped off to my house and got the job done quickly. More
May 13, 2020
Superb service as always, completely went over my 1993 Defender 90 and kept me updated along the way. Fixed all issues and advised on other potential issues. For Landrover classics it’s the place to go👍 Defender 90 and kept me updated along the way. Fixed all issues and advised on other potential issues. For Landrover classics it’s the place to go👍 More
Other Employees Tagged: Dan Wright
May 07, 2020
Speedy Service I had arranged my vehicle to be dropped at dealership with my own transport company and it ended up being delayed and I missed my scheduled appointmen I had arranged my vehicle to be dropped at dealership with my own transport company and it ended up being delayed and I missed my scheduled appointment. Once the vehicle was dropped Stephan reached out and I had let him know what was wrong and all the delays I experienced. He ensured the vehicle would be looked at and repairs completed asap. Low and behold Stephan had everything done before the end of the hour. Will continue to use this dealership for all i need! More
May 05, 2020
The best dealer. This is my second car from same dealership. The best customer service and friendly staff so I recommend this dealership for everyone dealership. The best customer service and friendly staff so I recommend this dealership for everyone More
Other Employees Tagged: John Nelson , Darren Little, James Russo
April 22, 2020
Exceptional Service For years I would travel an hour and a half away to the other Range Rover Dealer across town. Not any more! The service at Hoffman Estates Range ROv For years I would travel an hour and a half away to the other Range Rover Dealer across town. Not any more! The service at Hoffman Estates Range ROver is exceptional. Stephen always quickly replies to my text messages. The service is friendly, quick and efficient. I can't recommend this dealership enough. More

