Stephen Pavlik | Page 12
Service Advisor
Jaguar Land Rover Schaumburg
920 W Golf Rd
Schaumburg, IL 60194
162 Reviews
Write a ReviewDealership Experience
7 yrs, 6 mos
Industry Experience
20 yrs, 3 mos
Languages Spoken
English
162 Reviews of Stephen Pavlik
July 08, 2020
Great customer service. Everyone is friendly and professional. Rapid response, Very knowledgeable. I am very pleased to be a customer and look forward to using them again. professional. Rapid response, Very knowledgeable. I am very pleased to be a customer and look forward to using them again. More
June 27, 2020
Great trustworthy dealership unlike Howard Orloff Landrover on Paulina street in Chicago, where they stole my property and admitted to it and never even reimbursed me. Service was great at Ziegler L Landrover on Paulina street in Chicago, where they stole my property and admitted to it and never even reimbursed me. Service was great at Ziegler Landrover and everything was fixed and completed in a timely manner. More
Other Employees Tagged: Jon Hert, Paul Walter
June 26, 2020
Christian was very helpful in the service department. Loaner car was useful and my car returned on-time as promised. As always, very professional service and I thank you... Loaner car was useful and my car returned on-time as promised. As always, very professional service and I thank you... More
Other Employees Tagged: John Nelson , Bill Hans, Paul Walter
June 26, 2020
There were 10-15 people including customers in the office and service areas and no masks to prevent Covid 19 or social distancing evident. Two manager dudes in the glass office wore no masks and no effort to and service areas and no masks to prevent Covid 19 or social distancing evident. Two manager dudes in the glass office wore no masks and no effort to distance themselves from people they met with. More
June 25, 2020
I had a slight delay with an install and they waived the labor charge. I was very impressed and grateful. I would recommend this facility to anyone. labor charge. I was very impressed and grateful. I would recommend this facility to anyone. More
Other Employees Tagged: Bill Hans
June 24, 2020
Warranty is a joke. Problem with my SUV not fixed Land Rover has an electrical issue with there screens. The screen keeps rebooting. There ignoring the issue even though there has been many complai Land Rover has an electrical issue with there screens. The screen keeps rebooting. There ignoring the issue even though there has been many complaint's. Obviously the electrical short can lead to a fire. More
Other Employees Tagged: Bill Hans
June 20, 2020
I brought my girlfriends car in for service and had a good experience. The car was returned on time and was cleaned up after the work was performed. Steve made me feel at home and kept me updated through good experience. The car was returned on time and was cleaned up after the work was performed. Steve made me feel at home and kept me updated throughout the process. More
June 20, 2020
I had a great experience getting my car serviced. Steve was efficient and knowledgeable. I ended up needing a costly repair and steve was happy to explain why it was necessary to maintain value and safety. was efficient and knowledgeable. I ended up needing a costly repair and steve was happy to explain why it was necessary to maintain value and safety. Thank you. More
June 19, 2020
Problem not fixed. Land Rover warranty means very little. My vehicle is under warranty and has an electrical issue. The electrical issue is that the screen keeps rebooting. I have researched this on the co My vehicle is under warranty and has an electrical issue. The electrical issue is that the screen keeps rebooting. I have researched this on the computer and many other Land Rover customers have the same issue. I have reached out to the manufacturer and informed them that this short can possibly lead to a fire and the safety issue needs to be addressed. I have sent them 10 emails with no response. The company that manufactures Land Rover cares little to nothing about there customers. More
Other Employees Tagged: Bill Hans

