Stephen Pavlik | Page 12
Service Advisor
Jaguar Land Rover Schaumburg
920 W Golf Rd
Schaumburg, IL 60194
Dealership Experience
5 yrs, 5 mos
Industry Experience
18 yrs, 2 mos
Languages Spoken
English
159 Reviews
Write a Review159 Reviews of Stephen Pavlik
June 26, 2020
There were 10-15 people including customers in the office and service areas and no masks to prevent Covid 19 or social distancing evident. Two manager dudes in the glass office wore no masks and no effort to and service areas and no masks to prevent Covid 19 or social distancing evident. Two manager dudes in the glass office wore no masks and no effort to distance themselves from people they met with. More
June 25, 2020
June 24, 2020
Warranty is a joke. Problem with my SUV not fixed Land Rover has an electrical issue with there screens. The screen keeps rebooting. There ignoring the issue even though there has been many complai Land Rover has an electrical issue with there screens. The screen keeps rebooting. There ignoring the issue even though there has been many complaint's. Obviously the electrical short can lead to a fire. More
Other Employees Tagged: Bill Hans
June 20, 2020
I brought my girlfriends car in for service and had a good experience. The car was returned on time and was cleaned up after the work was performed. Steve made me feel at home and kept me updated through good experience. The car was returned on time and was cleaned up after the work was performed. Steve made me feel at home and kept me updated throughout the process. More
June 20, 2020
I had a great experience getting my car serviced. Steve was efficient and knowledgeable. I ended up needing a costly repair and steve was happy to explain why it was necessary to maintain value and safety. was efficient and knowledgeable. I ended up needing a costly repair and steve was happy to explain why it was necessary to maintain value and safety. Thank you. More
June 19, 2020
Problem not fixed. Land Rover warranty means very little. My vehicle is under warranty and has an electrical issue. The electrical issue is that the screen keeps rebooting. I have researched this on the co My vehicle is under warranty and has an electrical issue. The electrical issue is that the screen keeps rebooting. I have researched this on the computer and many other Land Rover customers have the same issue. I have reached out to the manufacturer and informed them that this short can possibly lead to a fire and the safety issue needs to be addressed. I have sent them 10 emails with no response. The company that manufactures Land Rover cares little to nothing about there customers. More
Other Employees Tagged: Bill Hans
June 17, 2020
Steve was so helpful and personable. He helped me understand what maintenance was needed on my car. I appreciate his honesty and will return again. Thank you. understand what maintenance was needed on my car. I appreciate his honesty and will return again. Thank you. More
June 17, 2020
Steve has always gone above and beyond when advising me the best options to service my 5iveT. I’ve always felt comfortable throwing the keys to him and telling him to get what needs to be done taken care o the best options to service my 5iveT. I’ve always felt comfortable throwing the keys to him and telling him to get what needs to be done taken care of. More
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