Stephen Pavlik
Stephen Pavlik at Jaguar Land Rover Schaumburg
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Stephen Pavlik | Page 4

Service Advisor

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

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4.3
159 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

18 yrs, 2 mos

Languages Spoken

English English

4.3

159 Reviews

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159 Reviews of Stephen Pavlik

September 14, 2021

Dealership Rating
Employee Rating

Completed the work as stated. On timeDid a great job Completed the work as stated. On time Did a great job of keeping me informed of progress More

by RICHOLE
Recommend Dealer
Yes

September 14, 2021

Dealership Rating
Employee Rating

Stephen Pavlic was great to work with. Everything was completed in one day which was fantastic. More

by GEORGE.REICHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 14, 2021

Dealership Rating
Employee Rating

Your dealership is great..Your service department is Your dealership is great.. Your service department is great because of your honesty in not taking advantage of your customers.I appreciate that. More

by NA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ruby Ilyayeva

September 01, 2021

Dealership Rating
Employee Rating

It took three weeks to get my car in to be serviced. I even stopped in one day to see if they could do a quick oil change and apparently they don’t have the ability to do that. They purchased the dealersh More

by Chas3696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

August 25, 2021

Dealership Rating
Employee Rating

Great experience! No concerns whatsoever. Went in for recall. Explained clearly returned car clean and fixed. Carlo was great! How many more words do I need here? More

by LISACAPRETTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlo Alvar

August 18, 2021

Dealership Rating
Employee Rating

Great service provided. I appreciate them fitting me in and taking care of the car. Thank you and I will be back for service when needed. More

by DEANMAROUSIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 02, 2021

Dealership Rating
Employee Rating

Service was great and quicker than expected. The staff is knowledgeable and very professional. I would not look to take my car anywhere else for service. More

by HEATHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 30, 2021

Dealership Rating
Employee Rating

I feel like I got scammed. The price for the service changed every time I questioned it. I do not plan to go back to the dealership. More

by KMBRDA18
Recommend Dealer
No
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

July 29, 2021

Dealership Rating
Employee Rating

1 1/2 hour oil change wait turned into 3 1/2Came back 1 1/2 hour oil change wait turned into 3 1/2 Came back with rental was then told plugs & filter are being replaced as we speak. Would have kept ren More

by GSELCHERT65
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

July 26, 2021

Dealership Rating
Employee Rating

Great service, very professional, always easy to contact, loved the atmosphere and people working at the dealer store, service was well done, Stephan is the best! More

by Ciuozike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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