Stephen Pavlik | Page 9
Service Advisor
Jaguar Land Rover Schaumburg
920 W Golf Rd
Schaumburg, IL 60194
162 Reviews
Write a ReviewDealership Experience
7 yrs, 7 mos
Industry Experience
20 yrs, 4 mos
Languages Spoken
English
162 Reviews of Stephen Pavlik
December 01, 2020
Great experience. Quick, polite and they were understanding of my desire to get in and out quickly. Stephen was my service advisor - I have seen him many times. He is excellent! understanding of my desire to get in and out quickly. Stephen was my service advisor - I have seen him many times. He is excellent! More
November 18, 2020
Very unhappy with my service. $2,000 for new brakes and they won’t stop squeaking!!!! Total service always $4000 for this plus 50,000 mile checkup! they won’t stop squeaking!!!! Total service always $4000 for this plus 50,000 mile checkup! More
Other Employees Tagged: Christian Csavoy, Bill Hans, Ruby Ilyayeva, Anthony Nitti
November 16, 2020
The whole experience was great. Really appreciate the extra effort everyone put in. Communication was excellent. Will definitely recommend any potential customers to go to Jaguar Schaumburg. extra effort everyone put in. Communication was excellent. Will definitely recommend any potential customers to go to Jaguar Schaumburg. More
Other Employees Tagged: Christian Csavoy, Bill Hans, Ruby Ilyayeva, Anthony Nitti
November 13, 2020
took picture of underneath car, and told I need tire rotation-only 2 red lines on one tire and alignment. I asked two people, Stephen and Christian to take another picture of underneath after work was d rotation-only 2 red lines on one tire and alignment. I asked two people, Stephen and Christian to take another picture of underneath after work was done, to compare, both said yes and it was not done. Feel like I didn’t need that- and scammed since they wouldn’t show after work picture. Went to pick up my car after everyone gone and bill was $200. Greater than quoted, but Raul would not give me my car unless I paid in full Went to pick up my car earlier and work not complete, needed to return again 2 days later, because didn’t have staff to work on car. just frustrating experience. More
Other Employees Tagged: Christian Csavoy, Raul Tomsa
October 26, 2020
Great working with this team! From purchasing to the service department. Great modern facility. Service department and sales didn’t play games or high pressure. service department. Great modern facility. Service department and sales didn’t play games or high pressure. More
Other Employees Tagged: David Kaminski, Ken Ferrari
October 16, 2020
Everything was handled and corrected properly in the time frame I was told when I dropped off the car. I'm very pleased with the quality and care of the service. frame I was told when I dropped off the car. I'm very pleased with the quality and care of the service. More
October 15, 2020
Good service ,proffesional work clean car after work has been done notified customer car is ready ,i will recommend see ya next time thank you been done notified customer car is ready ,i will recommend see ya next time thank you More
Other Employees Tagged: Christian Csavoy, Bill Hans, Ruby Ilyayeva, Anthony Nitti
October 14, 2020
My experience was decent. I was able to get everything I needed worked on. However it wasn’t the most welcoming environment. Hope its a better experience for someone else. needed worked on. However it wasn’t the most welcoming environment. Hope its a better experience for someone else. More
September 28, 2020
I really am impressed with this dealership: Service with Stephen Pavlik and Sales with David Kaminski. I would recommend them as well as how much I love my Range Rover HSE! Stephen Pavlik and Sales with David Kaminski. I would recommend them as well as how much I love my Range Rover HSE! More
Other Employees Tagged: David Kaminski

