Stephen Pavlik | Page 10
Service Advisor
Jaguar Land Rover Schaumburg
920 W Golf Rd
Schaumburg, IL 60194
162 Reviews
Write a ReviewDealership Experience
7 yrs, 7 mos
Industry Experience
20 yrs, 4 mos
Languages Spoken
English
162 Reviews of Stephen Pavlik
September 28, 2020
Once again great service went above and beyond to meet my needs There was aware that I was going out of town and needed my vehicle they got it done in a timely manner my needs There was aware that I was going out of town and needed my vehicle they got it done in a timely manner More
Other Employees Tagged: Christian Csavoy, Bill Hans, Ruby Ilyayeva, Anthony Nitti
September 17, 2020
Great experience with service. Quickly done. Would like the option of a loaner car for my next visit since the service will take 3 hours and I cannot stay due to work. Otherwise, everything went great. the option of a loaner car for my next visit since the service will take 3 hours and I cannot stay due to work. Otherwise, everything went great. More
September 14, 2020
Everyone I have met there are extremely focused on customer satisfaction. I have never had a bad experience. I have recommended you to a number of friends customer satisfaction. I have never had a bad experience. I have recommended you to a number of friends More
Other Employees Tagged: Lev Akdemir , Rich Aigner, Ruby Ilyayeva
September 10, 2020
Even though the fix was somewhat complicated and prolonged, I had great communication and service throughout. It was also good to see employees wearing masks and providing a safe environment during prolonged, I had great communication and service throughout. It was also good to see employees wearing masks and providing a safe environment during the pandemic. More
Other Employees Tagged: Christian Csavoy
September 09, 2020
Great customer service and fixed my Bluetooth issue! From the beginning I was taken care of and the pick up was easy . Will be coming back From the beginning I was taken care of and the pick up was easy . Will be coming back More
Other Employees Tagged: Christian Csavoy, Bill Hans, Ruby Ilyayeva, Anthony Nitti
September 04, 2020
I have brought my Sport in for service twice in the last 9 months. The communication and service was exceptional on both occasions. The new facility is very accommodating. 9 months. The communication and service was exceptional on both occasions. The new facility is very accommodating. More
Other Employees Tagged: Ruby Ilyayeva
September 02, 2020
From the time I walked in until the time I left, I was treated like family. Everyone was professional, courteous and very helpful. Thanks Stephen treated like family. Everyone was professional, courteous and very helpful. Thanks Stephen More
Other Employees Tagged: Lev Akdemir , Bern Doman, The young man who cleaned my truck and Kyle were extremely helpful and polite
August 28, 2020
There was a bit of a confusion on the warranty that was sold to me by this very dealership. They said the car would be ready in about 90 mins or so but it ended up being more than 2 hours. I could not get sold to me by this very dealership. They said the car would be ready in about 90 mins or so but it ended up being more than 2 hours. I could not get a loaner car. I had a couple other questions but did not really get a proper response. I had come here for an issue with the batter before this and the service at that time was really good. The guy knew what my warranty was and got me a loaner carriage away. More
Other Employees Tagged: Christian Csavoy
August 24, 2020
As always from beginning to end , great service from the moment I purchased the vehicle to the recent visit for services provided , always leave very satisfied with my service... thank you moment I purchased the vehicle to the recent visit for services provided , always leave very satisfied with my service... thank you More
Other Employees Tagged: Christian Csavoy, Ruby Ilyayeva, Raul Tomsa

