Stephen Plona | Page 20
Sales & Leasing Consultant
Secor Volvo Cars
575 Broad Street
New London, CT 06320
Dealership Experience
37 yrs, 5 mos
Industry Experience
42 yrs, 1 mo
208 Reviews
Write a Review208 Reviews of Stephen Plona
June 11, 2018
Love this dealer! We traded our Mersades for the ‘16 XC 90 little did we know that the dealer experience would be the high-light. I have never had a service departm We traded our Mersades for the ‘16 XC 90 little did we know that the dealer experience would be the high-light. I have never had a service department who listens to my concerns and acts on them as Seacor does. We have special car requirements because my wife is wheelchair bound. The XC 90 is the best vehicle, short of a handicap van, to provide for our needs. My wife does not want a specialized vehicle. W We just had Seacor detail the car after use of 2 1/2 years. It looks like new. More
Other Employees Tagged: Eric Weiss , Nick Rose
May 30, 2018
Great Service As always I was very satisfied with the service at Secor Volvo.. The staff is helpful, courteous and knowledgeable, Tthe service is fast and error f As always I was very satisfied with the service at Secor Volvo.. The staff is helpful, courteous and knowledgeable, Tthe service is fast and error free and the vehicle is clean and ready to go when prompted. More
Other Employees Tagged: Eric Weiss , Nick Rose
May 30, 2018
Excellent service to repair my goof I goofed and put house cleaner in the washer fluid fill (in my defense, the bottles are identical). I was able to make an appointment online during a I goofed and put house cleaner in the washer fluid fill (in my defense, the bottles are identical). I was able to make an appointment online during a holiday weekend. Unlike experiences at a previous brand, the Volvo system works perfectly! They went as far as to pick me up, 35 min away, so that I could get my car back sooner. Services were performed quickly. Car was washed and vacuumed for me (a pleasant surprise). Service manger, sales manager and my salesman all stopped me to say hello and make sure I was happy. More
Other Employees Tagged: Diane Gebhard, Eric Weiss , Stephen Cardoza, William Damberg, Bob Doyle, Julie Mei, Nick Rose, Erica Symonds, Douglas Thomas
May 29, 2018
Great Experience First time car owner and The dealerships was very helpful and straight to the point. Steve and Antony are really kind and helpful people. I would def First time car owner and The dealerships was very helpful and straight to the point. Steve and Antony are really kind and helpful people. I would definitely recommend going here. More
May 23, 2018
Very professional Due to the parts availability - In this case the Cat. Converter had to be brought in from Australia-. I was given a loaner for the duration which ulti Due to the parts availability - In this case the Cat. Converter had to be brought in from Australia-. I was given a loaner for the duration which ultimately was close to a month. Much appreciated!! More
Other Employees Tagged: Eric Weiss , Julie Mei
May 17, 2018
Warranty repair Needed repair to washer fluid hose. Was able to wait while car serviced.Easily obtained a convenient appointment and repair complteted in estimated ti Needed repair to washer fluid hose. Was able to wait while car serviced.Easily obtained a convenient appointment and repair complteted in estimated time. Good explation of problem found. More
Other Employees Tagged: Nick Rose
May 14, 2018
Excellent Experience with Purchase of 2017 Volvo I am a long time customer who has had both my 2003 Saab and my 2004 Volvo repaired and serviced at Secor numerous times over the past 12 years, and I I am a long time customer who has had both my 2003 Saab and my 2004 Volvo repaired and serviced at Secor numerous times over the past 12 years, and I have had extremely positive experiences each time. All of the employees with whom I have dealt were most helpful, knowledgeable, and at all times professional. Recently I purchased from your dealership, at an exceptionally good price, a 2017 S60 wagon. My sales consultant was Steve Plona, who not only spent a significant amount of time going over the technical aspects of the car, but was able to install special features that only came with the car when it was new. I would like to add that I am a retired auto tech with over 30 years' experience in the automotive repair field dealing with auto owners and their car repairs. More
Other Employees Tagged: Anthony, who processed the final paperwork on the sale of the car, was also very helpful and professional,
May 02, 2018
Best experience ever with a car dealer We searched the Internet for the specific model we were looking for and even though Secor was out of our geographic area, went down initially only bec We searched the Internet for the specific model we were looking for and even though Secor was out of our geographic area, went down initially only because the model we wanted was available at the dealership. However, from the first moment we walked into the showeroom, we had an exceptional experience. Steve and Bob were exceptional to deal with. I hesitate to use the word "sales people" because that connotation in car dealers oftentimes has a negative connotation. They were polite, professional, helpful and thorough. We completed the agreement within 30 minutes. The paperwork, delivery of the car were flawless. Even since delivery, the dealership and Steve has been receptive and helpful. I would highly recommend Secor! More
Other Employees Tagged: Bob Doyle
April 26, 2018
Professionally with a smile!!! It was a real pleasure to purchase our next Volvo with the professional sales guidance by Steve and the “paper” expert Anthony. Thanks for a continued It was a real pleasure to purchase our next Volvo with the professional sales guidance by Steve and the “paper” expert Anthony. Thanks for a continued happy relationship. I wonder how many years? More
Other Employees Tagged: Anthony
April 13, 2018
Great place Always attentive to my needs and understands a layman’s description of the problem. Can always get an appointment, with people who are pleasant on th Always attentive to my needs and understands a layman’s description of the problem. Can always get an appointment, with people who are pleasant on the phone. More
Other Employees Tagged: Eric Weiss , Bob Doyle
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