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Stephen Rosenkrantz

Overview Reviews (198)

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Stephen Rosenkrantz

Stephen Rosenkrantz | Page 8

Finance Manager

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.8

198 Reviews

Overview Reviews (198)

Dealership Experience

7 yrs, 6 mos

Industry Experience

23 yrs, 7 mos

Languages Spoken

Spanish

4.8

198 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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198 Reviews of Stephen Rosenkrantz

June 18, 2023

Dealership Rating

Employee Rating

Worst dealership ever! Make deals then do not come through. Play number games to just screw you over. Made promises to find me a car then force me to try to buy something o Make deals then do not come through. Play number games to just screw you over. Made promises to find me a car then force me to try to buy something on the lot all to just waste my time. Will NEVER be back again. Poor management that would not even come to talk to me in person. Salesman even said he was hiding. Grow UP! More

by shelbysymmetry

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Stephen Neal

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Jun 21, 2023 -

Audi Dallas responded

shelbysymmetry, we are sorry to hear that your experience shopping with us was less than pleasant. We passed your feedback to our leadership and understand our Pre-owned Director, Adam Figueroa reached out by phone to go over the numbers again and offer to hold the vehicle for you as requested. Adam noted this AM that after speaking, we could not come to a mutual agreement on final pricing. If anything changes, you may always reach Adam at adam.figueroa@audidallas.com or 214-561-1832. Talk soon. Best wishes!

May 25, 2023

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Employee Rating

Excellent service, Jaramy was so attentive in providing me with updates about my order. She is the best!!! She made the wait worth it. me with updates about my order. She is the best!!! She made the wait worth it. More

by Andrediaz

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jaramy LaLonde

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May 25, 2023 -

Audi Dallas responded

Andrediaz, thank you for sharing 5-stars! We're glad to hear Jaramy is attentive and provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 08, 2023

Dealership Rating

Employee Rating

Thank you so much Jeff for your time. You really made us feel appreciated. You took your time and explained the details of the car. You took time to meet with us. We are really glad you m You really made us feel appreciated. You took your time and explained the details of the car. You took time to meet with us. We are really glad you met with us. I have already given out your card to friends. More

by RSSMITH16

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Davidson

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May 08, 2023 -

Audi Dallas responded

RSSMITH16, thank you for sharing 5-stars! We're glad to hear Jeff provided a fantastic customer service experience and earned your recommendation! We look forward to serving you additionally in the future. Thanks again!

April 25, 2023

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Employee Rating

Always extremely satisfied with your attention and service! Naushad did an excellent job with making sure all my needs were met! Thank you service! Naushad did an excellent job with making sure all my needs were met! Thank you More

by Juan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Erik Muniz, Naushad Limbada

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Apr 26, 2023 -

Audi Dallas responded

Juan, thank you for sharing 5-stars and noting your experience working with Naushad in sales! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

March 28, 2023

Dealership Rating

Employee Rating

Great buying experience! Jaramy and the whole team were knowledgeable and helpful in guiding my purchase. I’m very satisfied! Jaramy and the whole team were knowledgeable and helpful in guiding my purchase. I’m very satisfied! More

by Lockhartpsychiatry

Sales Price Transparency

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jaramy LaLonde, Michael Eagleburger

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Mar 28, 2023 -

Audi Dallas responded

Lockhartpsychiatry, thank you for your 5-stars! We're glad to hear Jaramy and the rest of our team is knowledgeable and helpful! We look forward to serving you additionally in the future. Thanks again!

March 23, 2023

Dealership Rating

Employee Rating

Epi was such an awesome and patient salesperson. At no time did I ever feel pressured to make a decision about the purchase. He reassured me of all my doubts and concerns. I will definitely be refer At no time did I ever feel pressured to make a decision about the purchase. He reassured me of all my doubts and concerns. I will definitely be referring him and Audi Dallas to family and friends. More

by Deronica

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Epi Garcia

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Mar 24, 2023 -

Audi Dallas responded

Deronica, thank you for your 5-stars! We're happy to hear Epi is patient and earned your recommendation! We look forward to serving you additionally in the future. Thanks again!

March 23, 2023

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Employee Rating

Jeff was very attentive and paid great attention to detail and service type issues. Would go back to Jeff anytime for purchases or vehicle related issues. detail and service type issues. Would go back to Jeff anytime for purchases or vehicle related issues. More

by robertmpolk

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Davidson

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Mar 23, 2023 -

Audi Dallas responded

robertmpolk, thank you for your 5-stars! We're happy to hear Jeff is attentive! We look forward to serving you additionally in the future. Take care!

March 21, 2023

Dealership Rating

Employee Rating

A great dealership. Staff very, professional, and helpful. I would recommend this dealership to anyone. Staff very, professional, and helpful. I would recommend this dealership to anyone. More

by Robert

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stephan Neal, Adam

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Mar 21, 2023 -

Audi Dallas responded

Robert, thanks for taking time to share praise regarding your experience with us in sales and noting that our staff was professional and helpful! We love hearing that you enjoyed working with Stephen and we look forward to serving you additionally when the time comes. Thanks again!

March 16, 2023

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Employee Rating

Very friendly and professional. They did everything they promised they would. I highly recommend them. They did everything they promised they would. I highly recommend them. More

by bmuzyka

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Davidson

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Mar 16, 2023 -

Audi Dallas responded

bmuzyka, thank you for your 5-stars! We're pleased to hear our team is friendly and professional! We look forward to serving you additionally in the future. Thanks again!

March 05, 2023

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Employee Rating

Professional group of men and women who seem to care about the customer and their vehicle. about the customer and their vehicle. More

by Foreveryoung1178

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Epi Garcia, Brandon Hunter , Greg Magee

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Mar 05, 2023 -

Audi Dallas responded

Foreveryoung1178, thank for you for sharing 5-stars! We're glad to hear our team is professional! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!