Stephen Rumph | Page 6

Excellent service from Stephen Rumph and Alex Padilla I have been dealing with this dealership 7 years ago and still remember the excellent service and knowledgeable from Mr. Stephen Rumph. Basically all I have been dealing with this dealership 7 years ago and still remember the excellent service and knowledgeable from Mr. Stephen Rumph. Basically all management team treat me with respect. I will definitely recommend to my friends and family. Keep going Rusnak Pasadena More

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Excellent Service & Turnaround Time I had 2 nails in my panamera, Rusnak ordered and replaced tires within 24 hours and I had my car back. Great team, thanks all! I had 2 nails in my panamera, Rusnak ordered and replaced tires within 24 hours and I had my car back. Great team, thanks all! More

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superb dealer makes the deal I was dealing with three other dealerships who wold give me full retail prices, tell me to negotiate with myself, or just not respond at all for more I was dealing with three other dealerships who wold give me full retail prices, tell me to negotiate with myself, or just not respond at all for more than a week when a friend recommended Rusnak, In just a matter of days Stephen and I closed the deal, and I drove home with my wonderful new Porsche! Best car purchase ever, no drama and no hassles. Go to Rusnak Pasadena for your next car. More

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Excellent Very excellent service all personnel was very helpful and courteous , will recommend to family and friends, very knowledge and presion all sales pers Very excellent service all personnel was very helpful and courteous , will recommend to family and friends, very knowledge and presion all sales persons, thank you More

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New car trade-up Stephen made my Porsche trade-up painless, quick, and most importantly at a very fair price. I got what I wanted at a price I needed. Stephen made my Porsche trade-up painless, quick, and most importantly at a very fair price. I got what I wanted at a price I needed. More

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Personalized Service My husband purchased a 911 from Steven in December. Steven knew we had a 2 year old at home and limited time so he drew up all the paperwork and pers My husband purchased a 911 from Steven in December. Steven knew we had a 2 year old at home and limited time so he drew up all the paperwork and personally delivered the car to our house so that we could finish signing the documents at our kitchen table. He even programmed the garage door in the car. It was incredible personalized service. Steven is personable and responsive and best of all, not pushy. He made it such a great buying experience that we purchased another car from him, this time a family Porsche, six months later. We have yet to try the service at Rusnak but if it is anything like the sales department I know we won't be disappointed. More

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Easiest transaction I've ever done Stephen took care of me--straightforward, fair, informed. We reached an agreement on my trade-in and new car faster than I ever have at any other dea Stephen took care of me--straightforward, fair, informed. We reached an agreement on my trade-in and new car faster than I ever have at any other dealership. I genuinely appreciated his candor and professionalism. Ronnie's handling of the transaction paperwork was speedy and uncluttered. More

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macan s so easy to do business with, sale rep is very nice , professional, and informative. no pressure what so ever and i would recommend this dealer to any so easy to do business with, sale rep is very nice , professional, and informative. no pressure what so ever and i would recommend this dealer to any one More

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Great car buying experience!!! I have to start off by saying that the process of buying a car is not my favorite thing to do! But working with Stephen Rumph on the purchase of my fi I have to start off by saying that the process of buying a car is not my favorite thing to do! But working with Stephen Rumph on the purchase of my first Porsche 911 was fantastic. From when he answered the phone the first time until he shook my hand before I drove away. I live over 300 miles from the dealership. I would gladly drive the distance again to buy from Stephen! More

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Purchased Two "New to Me" Pre-Owned Porsches Both Steven and Nathan worked very hard to provide an exceptional level of customer service, both before, and after I purchased two vehicles from them Both Steven and Nathan worked very hard to provide an exceptional level of customer service, both before, and after I purchased two vehicles from them. I had originally just come in for a 2013 911 Carrera S and they did such a great job I decided to also purchase for my wife a 2014 Cayenne Hybrid that they gave me an excellent deal on. They worked tirelessly to provide all of the requested information both before and after I purchased both of the vehicles. I have a terrible habit of getting a different car each year and I will definitely be contacting them next year about this time to look for a slightly used 2016 911 S. One other special item to note, both of the finance folks were great as well, Alex and Ronnie got me a better finance rate then was listed. I happen to have very good credit and they were even able to beat out my credit union. I would suggest that you give them a chance. More

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