Stephen Sanders | Page 14

This is the fourth vehicle we have purchased from Gabus. We wouldn't shop anywhere else! Steve Sanders is so great to work with and the process is so smooth and painless. Brad in Finance was great too! Keep We wouldn't shop anywhere else! Steve Sanders is so great to work with and the process is so smooth and painless. Brad in Finance was great too! Keep up the good work! More

Helpful 3

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We had done a lot of research prior to arriving at Charles Gabus and knew that we wanted a 2012 Ford Escape. We just needed to test drive the vehicle we had seen on the internet to confirm our decisio Charles Gabus and knew that we wanted a 2012 Ford Escape. We just needed to test drive the vehicle we had seen on the internet to confirm our decision! Because of our schedule we were unable to get to Charles Gabus at any other time but wanted to take advantage of the great rebates being offered for only a few more days. We arrived at the dealership after 5:00 p.m. on Friday (they close at 6:00). Everyone was great, they didn't make us feel bad that they had to stay late to close the deal. Steve Sanders was good to work with as was Gary McKinney in Finance and Josh Christensen. We drove away around 7:00 p.m. and are very happy with our purchase and Charles Gabus! We took the Escape to Chicago the next morning and already got over 26 mpg! More

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My husband and I were shopping for a new Explorer at all the local dealerships in the metro. By far our experience at Charles Gabus Ford was the best. We started out looking on the internet. Steve Sanders a the local dealerships in the metro. By far our experience at Charles Gabus Ford was the best. We started out looking on the internet. Steve Sanders at Gabus contacted us with in minutes of our inquiry. 2 other dealerships contacted us a day later. 1st impressions are important and being the first to respond was important. Steve was great to work with. He listened to our needs and was very personable. More

Helpful 4

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Steve Sanders dealt with me honestly and fairly. He was straightforward about the invoice cost of the new vehicle and the incentives being offered. He also offered a fair price for my trade without the ne straightforward about the invoice cost of the new vehicle and the incentives being offered. He also offered a fair price for my trade without the need for any negotiation. He made the transaction go smoothly and quickly. More

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This was the first car I have attempted to buy with financing, and after the horror stories I have heard about buying a car through a dealership, I was pleasantly suprised at the ease and comfort of th financing, and after the horror stories I have heard about buying a car through a dealership, I was pleasantly suprised at the ease and comfort of the experance we had. We first looked at a 2010 Chevy Impala, and requested information about it online. When we went to go look at it, we had already done the research and had determined how much we were able to spend. I was prepared to argue our salesperson on what we could afford. Instead, he was prepared with options within our price range, and asked us questions as to what types of cars we would be comfortable looking at. He was polite, friendly and most importantly he was sincere. Although we did not buy the 2010 Chevy Impala, due to his help in offering alternatives, we were able to buy a car I had been wanting for many years, but did not think I would be able to afford. The vehicle itself was in outstanding condition, and after researching it on Kelly Blue Book, I found that it was reasonably priced and I was happy with the price at which we paid. It also fit into the budget we had already set. After choosing the vehicle we were notified within an hour and a half that I was approved. When I went to sign the papers, our sales person took the time to greet us, although he was busy with another guest. The finance manager who assisted me with signing the papers was polite, and encouraged me to ask any questions I could think of. I had also brought along my nine year old son, and he took the time to talk to him about his favorite subject, Star Wars. The gentleman who took us to the vehicle was friendly and very helpful. He also offered to take a picture of me and my son with our new car, which thrilled my son. After I brought our car home, I still received emails thanking me and giving best wishes with the car. My overall experiance was one of mutual respect and gratitude. I have already been spreading the word about the wonderful experiance we had, and will not buy a vehicle from anyone else from now on. More

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Steve is a wonderful help and took the time to explain features of our Sun and Sych package on the Ford Fusion SE. With both the AAA price and the Gabus Ford protection package, we received an excellent features of our Sun and Sych package on the Ford Fusion SE. With both the AAA price and the Gabus Ford protection package, we received an excellent price/value combination! Thanks! Jim and Linda Lehmann More

Helpful 4

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I Have Given The Following Ratings Based On My Recent New Truck Purchase. The Staff At Charles Gabus Ford Always Contacted Me As Soon As Possible With Questions Or To Get Me The Answers I Needed. Upon Arrive Truck Purchase. The Staff At Charles Gabus Ford Always Contacted Me As Soon As Possible With Questions Or To Get Me The Answers I Needed. Upon Arrive To Check Out My New Truck It Was Parked Out Front And All Cleaned Up Inside And Out. Steve And The Finance Department Always Very Nice To Talk To On The Phone And Gave Me All The Information I Needed Or What I Needed To Have To Make A Smooth Transaction. The Price Of The Vechile Was Just Right For All The Features That It Had And Was Just Right For My Budget. Overall I Look Forward To Doing Future Business With Charles Gabus Ford As They Were A Greatg Help With Helping Me Abtain My First New Truck. More

Helpful 4

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I really liked the customer service at Charles Gabus. Unfortunately, I was not able to buy the car yet because I needed a cosigner. However, I am going back in a week and am really looking forward to the Unfortunately, I was not able to buy the car yet because I needed a cosigner. However, I am going back in a week and am really looking forward to the great customer service. They are very friendly and do just about anything to help you get the car you are looking for. More

Helpful 4

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Initially, we only stopped in to look at trucks and the sales prices caught our eye. We then tried to find a sales person (something that never seems to be a problem when you are just looking) we couldn't sales prices caught our eye. We then tried to find a sales person (something that never seems to be a problem when you are just looking) we couldn't get one to help us. We actually walked right through a group of 5-6 of them and they didn't even look at us. Finally we went inside, and Steve came up and asked if we'd been helped by anyone. Steve was a great help and we ended up buying a new truck that day. More

Helpful 4

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Steve Sanders is an excellent salesman. He was patient with me in making the decision to purchase a new vehicle. He is very knowledgeable about the dealer's inventory, financing options, and when I purc with me in making the decision to purchase a new vehicle. He is very knowledgeable about the dealer's inventory, financing options, and when I purchased the car, he was very skillful showing me how to use the systems. More

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