Stephen Sanders | Page 15

I am a Sunday car dealer shopper, so I decide to shop the internet and got ahold of Steve Sanders. I told him what I wanted which they did not have but was more then happy to order it for us. He gave me a bu internet and got ahold of Steve Sanders. I told him what I wanted which they did not have but was more then happy to order it for us. He gave me a build price and a trade in value over the internet and stuck with it. What a easy deal. Thanks Steve . More

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On August 25, 2012 I came to Gabus to look at a 2012 F150. I had contacted Steve Sanders before my visit. Steve was very courteous and outgoing as was everyone in the entry and showroom area. As a re F150. I had contacted Steve Sanders before my visit. Steve was very courteous and outgoing as was everyone in the entry and showroom area. As a result of our experience we purchased the truck and were very pleased with all of the staff we met with during the sales process. We had been trying to work with our local dealer and didn't seem to have any luck at all. Your staff and especially Steve made our buying experience inctredibly comfortable and we look forward to having a long relationship with Steve and Charles Gabus Ford. My wife and I have nothing but but positive things to share about our day and have mentioned our experience with many friends in the Hudson and Cedar Falls, Iowa area. We want to thank you agan for a great day and we really enjoy driving the new F150. Dr. Eldon B. and Vicki L. Swanson More

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Steve was great! Very responsive and made the deal over the internet go very smoothly. A couple of extras had to be ordered, Steve called us the minute they were in and the service department did a great j the internet go very smoothly. A couple of extras had to be ordered, Steve called us the minute they were in and the service department did a great job with installation. JP was (and continues to be) very helpful with the ins and outs of the Sync system. More

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I always appreciate Steves enterest in helping even if I I always appreciate Steves enterest in helping even if I am not buying but only inquiring about something. But with Steves help I did end up buying a I always appreciate Steves enterest in helping even if I am not buying but only inquiring about something. But with Steves help I did end up buying a new truck as he did not give up on finding me what I was looking for. I thank Steve and the guys in finance. Went through 2 or 3 of them, all good. I also want to thank the service guys especially Bob for how they have treated me and kept me up to date on service issues with out pressuring me to have this or that done. Thanks everyone. More

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THIS DEALERSHIP ROCKS! I drove 800 miles from North Dakota to purchase a vehicle. The price was right and the customer service was fantastic. Steve helped me over the phone and when I finally got there Dakota to purchase a vehicle. The price was right and the customer service was fantastic. Steve helped me over the phone and when I finally got there everything was set up for me to walk in and sign paperwork. I just wish they were a little bit closer, but I would make the drive again for this dealership! More

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This is the fourth vehicle we have purchased from Gabus. We wouldn't shop anywhere else! Steve Sanders is so great to work with and the process is so smooth and painless. Brad in Finance was great too! Keep We wouldn't shop anywhere else! Steve Sanders is so great to work with and the process is so smooth and painless. Brad in Finance was great too! Keep up the good work! More

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We had done a lot of research prior to arriving at Charles Gabus and knew that we wanted a 2012 Ford Escape. We just needed to test drive the vehicle we had seen on the internet to confirm our decisio Charles Gabus and knew that we wanted a 2012 Ford Escape. We just needed to test drive the vehicle we had seen on the internet to confirm our decision! Because of our schedule we were unable to get to Charles Gabus at any other time but wanted to take advantage of the great rebates being offered for only a few more days. We arrived at the dealership after 5:00 p.m. on Friday (they close at 6:00). Everyone was great, they didn't make us feel bad that they had to stay late to close the deal. Steve Sanders was good to work with as was Gary McKinney in Finance and Josh Christensen. We drove away around 7:00 p.m. and are very happy with our purchase and Charles Gabus! We took the Escape to Chicago the next morning and already got over 26 mpg! More

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My husband and I were shopping for a new Explorer at all the local dealerships in the metro. By far our experience at Charles Gabus Ford was the best. We started out looking on the internet. Steve Sanders a the local dealerships in the metro. By far our experience at Charles Gabus Ford was the best. We started out looking on the internet. Steve Sanders at Gabus contacted us with in minutes of our inquiry. 2 other dealerships contacted us a day later. 1st impressions are important and being the first to respond was important. Steve was great to work with. He listened to our needs and was very personable. More

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Steve Sanders dealt with me honestly and fairly. He was straightforward about the invoice cost of the new vehicle and the incentives being offered. He also offered a fair price for my trade without the ne straightforward about the invoice cost of the new vehicle and the incentives being offered. He also offered a fair price for my trade without the need for any negotiation. He made the transaction go smoothly and quickly. More

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This was the first car I have attempted to buy with financing, and after the horror stories I have heard about buying a car through a dealership, I was pleasantly suprised at the ease and comfort of th financing, and after the horror stories I have heard about buying a car through a dealership, I was pleasantly suprised at the ease and comfort of the experance we had. We first looked at a 2010 Chevy Impala, and requested information about it online. When we went to go look at it, we had already done the research and had determined how much we were able to spend. I was prepared to argue our salesperson on what we could afford. Instead, he was prepared with options within our price range, and asked us questions as to what types of cars we would be comfortable looking at. He was polite, friendly and most importantly he was sincere. Although we did not buy the 2010 Chevy Impala, due to his help in offering alternatives, we were able to buy a car I had been wanting for many years, but did not think I would be able to afford. The vehicle itself was in outstanding condition, and after researching it on Kelly Blue Book, I found that it was reasonably priced and I was happy with the price at which we paid. It also fit into the budget we had already set. After choosing the vehicle we were notified within an hour and a half that I was approved. When I went to sign the papers, our sales person took the time to greet us, although he was busy with another guest. The finance manager who assisted me with signing the papers was polite, and encouraged me to ask any questions I could think of. I had also brought along my nine year old son, and he took the time to talk to him about his favorite subject, Star Wars. The gentleman who took us to the vehicle was friendly and very helpful. He also offered to take a picture of me and my son with our new car, which thrilled my son. After I brought our car home, I still received emails thanking me and giving best wishes with the car. My overall experiance was one of mutual respect and gratitude. I have already been spreading the word about the wonderful experiance we had, and will not buy a vehicle from anyone else from now on. More

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