Sterling Daniels | Page 14

Amazing Staff! This is by far the best I have ever encountered. Every staff member we encountered were friendly and professional. Our salesman Derik was absolutely This is by far the best I have ever encountered. Every staff member we encountered were friendly and professional. Our salesman Derik was absolutely top notch, he know his product and is not your typical pushy salesman. I really appreciated his transparency as well, if he didn't know the answer to something asked he didn't just make something up he simply said "good question, let me find out". We bought a Tiguan in early July and returned three weeks later to buy our GTI, both times there was no push or pressure to buy just honest and friendly feedback and a unique desire to make the customer feel as if all the choices were theirs to make. Thank you Derik, Ed and Sterling for a wonderful experience! I will recommend this dealership to everyone! More

by RUGBYMOM1 Verified Customer Verified Customer

Print

Positive used car buying experience Hi - this is a positive review for my used car buying experience. Really appreciated Tashi's informative and helpful style Also appreciate what fel Hi - this is a positive review for my used car buying experience. Really appreciated Tashi's informative and helpful style Also appreciate what felt like a fair negotiation process with him and his manager (Sterling). I not only feel like I got a great car, but also an overall great experience. More

by JeMe Verified Customer Verified Customer

Print

quik service I was running late , and was expecting a two hour wait.so I had some coffee and went for a walk before my walk was over they called and told me my car I was running late , and was expecting a two hour wait.so I had some coffee and went for a walk before my walk was over they called and told me my car was ready. More

by walterio6102 Verified Customer Verified Customer

Print

Returning customer My husband and I came to VW about three years ago looking for a car. No expectations but wanting to shop. We leased our very first VW Jetta. This past My husband and I came to VW about three years ago looking for a car. No expectations but wanting to shop. We leased our very first VW Jetta. This past week we were desperate for a car. Our commuter car took a dump on us. So we returned to VW on a Sunday two hours before closing. We test drove the Tiguan and loved it. Within two hours we were leasing our 2nd VW. We were given a loner to drive until it was ready which made it possible for my husband to get to work. We have experienced such a professional but also family oriented dealership. Nanika provided excellent customer service. Overall we will continue to return to VW Walnut Creek and also refer friends and family. They have gained a lifelong customer and family of VW owners. Thank you to everyone that was apart of our experience More

by BCOWPERTHWAITE Verified Customer Verified Customer

Print

Unbelievable customer service. Purchased a VW Beetle from Diritos Brothers and I am amazed at the customer service. I especially want to thank Nanika for assisting with my purchase Purchased a VW Beetle from Diritos Brothers and I am amazed at the customer service. I especially want to thank Nanika for assisting with my purchase. I have never had this level of professionalism and courteous service in my entire life, she was simply AWESOME. I have purchased many vehicles in the last 45 years and this dealership by far is the best. If you are looking for a Volkswagen, save yourself some time and effort and drive over here! Oh yeah.....Ask for Nanika! More

by FORDTRBO Verified Customer Verified Customer

Print

Kevin and Thomas I have an enjoyable time taking my car in to Volkswagen. Normally I go and see Kevin, but today I saw Thomas. Both Kevin and Thomas are great! Keep up I have an enjoyable time taking my car in to Volkswagen. Normally I go and see Kevin, but today I saw Thomas. Both Kevin and Thomas are great! Keep up the great work! More

by ALISA.FRISBY Verified Customer Verified Customer

Print

Excellence start to finish Kevin & staff terrific! My VW Golf was ready when promised & Bill & shuttle were there on time. My car drove beautifully & I have the confidence that Kevin & staff terrific! My VW Golf was ready when promised & Bill & shuttle were there on time. My car drove beautifully & I have the confidence that the service performed was first rate. More

by MARK Verified Customer Verified Customer

Print

Elite Service All of the people at Dirito Brothers provide excellent service and are always willing to go the extra mile for you, literally everything from purchasi All of the people at Dirito Brothers provide excellent service and are always willing to go the extra mile for you, literally everything from purchasing your vehicle to keeping it running in tip-top shape. Each time I go to Dirito Brothers, it is a great experience. More

by eric.throne.csr Verified Customer Verified Customer

Print

Too cool 🌴 Basically no other way to describe. Very understanding people and good deals on black Friday. Came in to buy a car, left with a car in minutes. No has Basically no other way to describe. Very understanding people and good deals on black Friday. Came in to buy a car, left with a car in minutes. No hassle. Just a credit check and all good! More

by GOODLOCKSHOP Verified Customer Verified Customer

Print

First Car buying experience This was my husbands and I first new car buying experience and it could not have gone any better. From when we first walked in we were greeted by Jacq This was my husbands and I first new car buying experience and it could not have gone any better. From when we first walked in we were greeted by Jacque. It felt so laid back and genuine. We looked at a few of the atlas’s and test drove one we talked about the features that we wanted and she found us a car. We left to think about what car we wanted. Jacque called us just to thank us for coming in. We came back a few days later to look at another atlas and test drove another one. Jacque was so helpful in finding us the right car. We came back in over the weekend and talked the numbers. The negotiations we very pleasant. No pressure at all went over different lease and finiacing options. They laid out all of the details on a sheet so you know exactly why you are paying for. No hidden agendas. We are glad that we have a new safe family car and will recommend our family and friends to this dealership. More

by JMACCARTY Verified Customer Verified Customer

Print