Sterling Daniels | Page 16

Trade in for new I was referred to VW Walnut Creek by a neighbor and the experience was excellent especially as a first time car buyer recently out of college. They tr I was referred to VW Walnut Creek by a neighbor and the experience was excellent especially as a first time car buyer recently out of college. They treated me like family looking for any way to give additional discounts were they could. Incredibly friendly and candid; no b.s. approach to car buying. Highly recommend Dorito Brothers a dealer to consider. More

by KEVINGROVER Verified Customer Verified Customer

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Good experience They were very helpful, the whole experience didn’t take hours of sitting around waiting for things to happen. They were all very professional and fri They were very helpful, the whole experience didn’t take hours of sitting around waiting for things to happen. They were all very professional and friendly More

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Jacque rocks! Find Jacque and have her help you buy your next VW! Had another great experience at Dirito Brothers. Thank you very much for your partnership! Find Jacque and have her help you buy your next VW! Had another great experience at Dirito Brothers. Thank you very much for your partnership! More

by Smith Family Verified Customer Verified Customer

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Quick and efficient The Costco rep was great and friendly and most importantly, relatable. I went to the VW dealership in Dublin and they were nowhere near the quality of The Costco rep was great and friendly and most importantly, relatable. I went to the VW dealership in Dublin and they were nowhere near the quality of this place. Highly recommend checking them out! More

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We’ve stayed loyal customers for YEARS!! Dirito ALWAYS takes care of us -and continues to do an AMAZING job! My Family has been long-time customers, since I was a kid -and now my Husband is Dirito ALWAYS takes care of us -and continues to do an AMAZING job! My Family has been long-time customers, since I was a kid -and now my Husband is a fan as well. More

by BAYBEETLE18 Verified Customer Verified Customer

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Great service, advice, not the typical dealership Received great internet pricing from ANDRES GARCIA and went down to the dealership to test drive a VW ATLAS. This is my 5th car and have met some Received great internet pricing from ANDRES GARCIA and went down to the dealership to test drive a VW ATLAS. This is my 5th car and have met some really good and bad dealerships too before. So was skeptical wrt the whole process until I met Andres. He laid out the details and pricing options - lease vs buy, provided advice, but not pushy at all. Upto the customer to decide what’s best for their situation. While we worked out the deal, test drove and waiting in the lobby for the paperwork to be done, I noticed a couple walk in and say upfront that we are here only to check out the cars and will not be buying until next month. However, another VW specialist took the time to explain and provided all the info of the car they were looking at and ensured they had all the details to make an informed decision- not that day but another day or month or year - whenever they were ready to purchase. This shows enough that they really value their customers- current and potential as well. My suggestion to all car buyers is to look at the dealer ratings and choose the dealership you wish to do business with. Even if you get a lower price elsewhere, great dealerships will try and match the pricing and at the same time leave you with a good feel/ experience vs a bitter one. If you ever want to buy a VW, reach out to ANDRES GARCIA and he will ensure you have a great experience overall. More

by HARRY1122 Verified Customer Verified Customer

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Friendly low pressure environment Gerard, Nanika and Sterling did an excellent job of listening and addressing all of me and my family’s needs during the sales process. They were very Gerard, Nanika and Sterling did an excellent job of listening and addressing all of me and my family’s needs during the sales process. They were very friendly and knowledgeable! I recommend them! Thank you for a great experience! More

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Great service, low-pressure, accommodated a busy schedule. My wife and I have been a Jeep family for more than 5 years. We had recently purchased a 2018 Jeep Grand Cherokee Trailhawk Edition (A vehicle we both My wife and I have been a Jeep family for more than 5 years. We had recently purchased a 2018 Jeep Grand Cherokee Trailhawk Edition (A vehicle we both LOVED). Then we had a 2nd child. After a week of 2 kids and grandma squeezing in, it was clear that the limited legroom for the driver (i'm 6'1") when a carseat was installed, and the tight rear seating....this was not going to work. We needed 3 rows. The new Atlas was on our short-list of vehicles we would be interested in. We turned-up at Dirito on a whim with very little time (a hungry 2-week old baby) and met Jim Cord. He was incredibly pleasant. He wasn't pushy, just curious about how he could help. He quickly picked up that we knew what we wanted and didn't require a spiel. I was familiar with the trim-levels, options, etc. While they didn't have a match on the lot, he responded within hours letting us know he tracked-down an Atlas with the trim, color, packages, etc. He negotiated on our behalf a very fair trade-in for the Jeep, didn't rush us, and most importantly, rolled with the fact we didn't want to spend hours in the dealership making the deal, as that can be grueling, esp with a baby. Most of the numbers game happened over the phone or email. Jim was super prompt. I never felt like I was waiting to get updates from him. We closed the deal in record time. Every member of the staff I dealt with was friendly, curious, and helpful. I would recommend Jim and Dirito over every other Bay Area car buying experience I've had (6 vehicles) Thanks Jim! More

by NATHAN.STREU Verified Customer Verified Customer

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Always a Good Experience w VW Service The service dept is always very good. We have had this car for 6 years. Service dept always communicates well. Never any major problems w car. The service dept is always very good. We have had this car for 6 years. Service dept always communicates well. Never any major problems w car. More

by HAYES Verified Customer Verified Customer

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Purchased new Atlas Andres was very helpful, low pressure, easy to work with. The finance guy was one of the nicer dealership finance people I've ever encountered. Andres was very helpful, low pressure, easy to work with. The finance guy was one of the nicer dealership finance people I've ever encountered. More

by DAVPEARSON Verified Customer Verified Customer

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