Sterling Sine

The service I received was great and I would definitely recommend my friends and family to choose Westside Lexus. recommend my friends and family to choose Westside Lexus. More

by tyronekimble Verified Customer Verified Customer

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Lauren was extremely courteous and professional. However, the idea of this dealership forcing buyers to pay close to MSRP is a dissatisfier. Same talking points and same tactic used when I purchased However, the idea of this dealership forcing buyers to pay close to MSRP is a dissatisfier. Same talking points and same tactic used when I purchased another car in January. While it would have been worth the . Headache, I reluctantly went with the sale because I needed the vehicles. I am not a loyal customer because of this and I think car dealers should be about building customer loyalty. More

by dkwamejohnson Verified Customer Verified Customer

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Jeff and Marlene were very responsive and helpful in finding inventory when I needed to make a purchase. finding inventory when I needed to make a purchase. More

by brittany.schumacker Verified Customer Verified Customer

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Sydney McPeters was great! She kept me updated on my vehicle during the process. And thank you to Sterling for working with us on the finance. She kept me updated on my vehicle during the process. And thank you to Sterling for working with us on the finance. More

by rickn68 Verified Customer Verified Customer

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Good car buying experience. Ask for Sydney - she will take care of you in a straight-forward way. Ask for Sydney - she will take care of you in a straight-forward way. More

by maf96 Verified Customer Verified Customer

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Jay was great at explaining the car’s features and was very responsive when I contacted him while we were waiting for the car to arrive from the factory. The only downside was an option that ended up not very responsive when I contacted him while we were waiting for the car to arrive from the factory. The only downside was an option that ended up not being included, despite initial confirmation that it would be. When the car arrived, the dealer refused to honor the factory price for the option and instead insisted on an inflated aftermarket price—so I chose not to add it in the end. More

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Love my beautiful NX 300j. Exactly what I was looking for. Hope to have it for many years💕 Exactly what I was looking for. Hope to have it for many years💕 More

by drharris322 Verified Customer Verified Customer

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I absolutely had a great experience purchasing my vehicle. Thank you for this great opportunity! vehicle. Thank you for this great opportunity! More

by Denise Verified Customer Verified Customer

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I recently had an outstanding car-buying experience at West Side Lexus, and I can’t recommend them enough. From the moment my family and I arrived, we were greeted by a friendly and knowledgeable sales st West Side Lexus, and I can’t recommend them enough. From the moment my family and I arrived, we were greeted by a friendly and knowledgeable sales staff. The entire process was smooth, transparent, and incredibly efficient. The showroom was immaculate, and I felt comfortable the entire time. Our sales associate Shannon was not pushy, which made the whole experience feel much more like a conversation than a sales pitch. He was happy to answer all of my questions and had the vehicle pulled around to the front and prepped before we arrived. When it came time to discuss pricing, I appreciated the clarity and honesty they provided. There were no hidden fees or surprises, and they worked with me to find a deal that fit my budget. The finance department was also top-notch, walking me through all of the financing options and ensuring I understood everything. What really stood out was the attention to detail. Even after I made my purchase, the dealership followed up with a personalized thank-you message. I left the dealership feeling confident in my purchase and with the peace of mind that I had been treated with respect and care throughout the entire journey. Overall, it was a fantastic experience that exceeded my expectations. If you’re in the market for a new or certified pre-owned Lexus, I highly recommend you go to West Side Lexus and ask for Shannon in sales and get Sam or Sterling in finance. More

by chrisg19 Verified Customer Verified Customer

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I enjoyed interacting with the sales team but was disappointed with the finance team. However, the team came around. Overall liked the experience. . disappointed with the finance team. However, the team came around. Overall liked the experience. . More

by Nick Verified Customer Verified Customer

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