Wilber Escobar
Wilber Escobar at Westside Lexus

Wilber Escobar

Service Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
37 Reviews
5.0

37 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

13 yrs

Languages Spoken

English English

37 Reviews of Wilber Escobar

February 15, 2024

Dealership Rating
Employee Rating

Wilbur was excellent with explaining the issue with my car. He sent me home in a rental while they ordered the parts and serviced my vehicle. He kept me updated with the status of my car. More

by CHRISTINAABUATA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2024

Westside Lexus responded

Christina, it's great to know that Wilbur provided excellent service and kept you informed throughout the process at Westside Lexus. We appreciate your feedback and wish you smooth miles ahead!

December 14, 2023

Dealership Rating
Employee Rating

This was the third car we have purchased from Westside Lexus. Every experience has been excellent. More

by dds_sr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Parish

Dec 15, 2023

Westside Lexus responded

Congrats on your new car! We are thrilled that your experience was excellent with our team. Thanks for sharing with Westside Lexus!

August 25, 2023

Dealership Rating
Employee Rating

Great customer service with no haggle needed for my purchase. Shanon was very professional and explained everything to me regarding the car that I’m interested in. He gave me all the options that I hav More

by IZZY4U88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon George

Aug 25, 2023

Westside Lexus responded

We're glad to know you had a great experience working with Shanon and our finance team here at Westside Lexus. It's always rewarding for us to help customers find the perfect car! Thanks for your review and enjoy the ride!

Aug 28, 2023

Westside Lexus responded

Thank you for your feedback, Izzy! We are so glad to have you as part of the Lexus family!

Aug 25, 2023

IZZY4U88 responded

I highly recommend Westside Lexus for your car needs. This is my 3rd Lexus and so far this Lexus dealer was the best. There are no hidden fees and what the price is what you get and more. I didn’t know that the Lexus RX350 also came with a weather tech matching mats. What a pleasant surprise!!!

June 17, 2023

Dealership Rating
Employee Rating

Ours was a complicated transaction that Jeff handled smoothly and to our mutual satisfaction. He came highly recommended and surpassed all expectations. This is the third car I’ve bought from Westside L More

by dottieerwin
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Loving, Sam Chau , Jeff Margolis

Jun 19, 2023

Westside Lexus responded

Thanks, Dottie! We're proud to hear that Jeff handled your purchasing process efficiently and deftly. We appreciate your continued support of our business and look forward to seeing you again for your fourth vehicle purchase at Westside Lexus. Enjoy the new ride!

January 13, 2023

Dealership Rating
Employee Rating

My 4th car purchased from Jeffrey! Always a great and easy experience! Worth the wait! More

by cperkins2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Hernandez, Jeffery Byers

Jan 16, 2023

Westside Lexus responded

Congratulations on your new car! It is wonderful to see that Jeffrey and the team are going the extra mile to keep you coming back to Westside Lexus. Thanks for your support!

November 28, 2022

Dealership Rating
Employee Rating

Westside Lexus Service and Wilber Escobar have always given us the best service! Wilber Escobar is always excellent, professional, and courteous. We have been a satisfied customer since 2010 and are ver More

by RICHARD UPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2022

Westside Lexus responded

Richard, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Wilber and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

June 01, 2022

Dealership Rating
Employee Rating

Over the past 10-15 years I have purchased all of my cars from this location. More

by JWWARNER28
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Parish , Nam Pham

Jun 02, 2022

Westside Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you have had such successful purchase experiences working with the Westside Lexus team. Drive safely, and we hope to see you back!

April 02, 2022

Dealership Rating
Employee Rating

The sales person was great. The finance manager was very helpful. Lexus IS a great product overall. More

by i_iversen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Westside Lexus responded

We are thrilled that our team could deliver a five-star experience! Thank you for choosing Westside Lexus and for sharing your feedback. Safe travels in your new vehicle!

March 17, 2022

Dealership Rating
Employee Rating

Very good dealership. Service and sales are great. will definitely recommend Westside Lexus to anyone I know looking for a car. More

by TXJOSH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Margolis

Mar 17, 2022

Westside Lexus responded

We're so pleased that you have had great experiences with both our sales and service teams. Thank you for choosing Westside Lexus. We're always happy to help. Have a great day!

March 17, 2022

Dealership Rating
Employee Rating

Great customer service although the selection of vehicles has greatly diminished, but I would still recommend this dealership to my friends and family. More

by shahidyasin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2022

Westside Lexus responded

Thank you for the great review! While we apologize for our lack of available inventory, we are glad to hear that you had a successful experience working with the Westside Lexus team. Drive safely, and we hope to earn your business again down the road!

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