Steve Boswell

I bought a used 2015 ford focus. The dealership listened to my concerns and fixed before our purchase. They also covered an issue discovered after the fact free of charge. The staff The dealership listened to my concerns and fixed before our purchase. They also covered an issue discovered after the fact free of charge. The staff is kind and personable and willing to help! More

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Thanks Vinny I want to thank you and your team for helping my family find the right car for us! We love our car and no it will be safe and reliable. I want to thank you and your team for helping my family find the right car for us! We love our car and no it will be safe and reliable. More

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Satisfied customer Great service. Immediate assistance from the moment I walked into the dealership and real help in finding what I wanted and help in analyzing the pric Great service. Immediate assistance from the moment I walked into the dealership and real help in finding what I wanted and help in analyzing the price. Many thanks More

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Very happy customer I spent a great deal of time looking for the right car for myself at a monthly payment I was comfortable with. That took a lot of effort online and wi I spent a great deal of time looking for the right car for myself at a monthly payment I was comfortable with. That took a lot of effort online and with a few dealerships. Northwest Hills was considerate and conscientious in helping me find the right deal for me. I wasn't the easiest customer but Lenny consistently worked to make me happy. I have a great car at a cost that he also worked hard to make happen. I can't thank him enough. MERRY CHRISTMAS to me and all of the employees at Northwest Hills for their efforts to the car buyer. More

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Professional experience Sullivan Northwest Hills staff were professional and they were able to makeinformed recommendations and find the exact vehicle I wanted. The room to Sullivan Northwest Hills staff were professional and they were able to makeinformed recommendations and find the exact vehicle I wanted. The room to deliver the vehicle on time in excellent condition and within my budget requirements More

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2019 GMC Terrian A+++ great dealership very knowledgeable sales people . Highly recommend! T.J Fitzpatrick was great no pressure to buy very friendly staff ! Thank A+++ great dealership very knowledgeable sales people . Highly recommend! T.J Fitzpatrick was great no pressure to buy very friendly staff ! Thank you Marciano’s More

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Awesome customer service Thank you for the incredible customer service this weekend when of few of our OU meteorology students broke down on their way home. McKinsey and James Thank you for the incredible customer service this weekend when of few of our OU meteorology students broke down on their way home. McKinsey and James where basically stranded and your employees Greg and James stayed past closing time to help our stranded kids. Thank you from the bottom of my heart. Sincerely, One of the Mom's that watches over them while they are in Oklahoma Valerie Bell APRN More

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Fair Deal on used Certified Car with trade in The negotiations were just ok at best.I was drawn to Dealership with internet pricing and negotiation began at lot price which was held for previous 6 The negotiations were just ok at best.I was drawn to Dealership with internet pricing and negotiation began at lot price which was held for previous 65days, and KBB pricing on my trade was printed out without the correct trim nor the options on this vehicle, The unfair price quote on trade in I believe was to make up for internet pricing on certified used car,yet in the end I feel I got a fair deal.Reading on to the End of this survey on GAP purchases I never heard of it. More

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Pressure free and very friendly and personable I would recommend Vin and all the sales crew at northwest hills to all my family and friends no pressure GREAT deal more than I could have expected I would recommend Vin and all the sales crew at northwest hills to all my family and friends no pressure GREAT deal more than I could have expected thank you guys!!! More

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Horrible Customer Service - NONRESONSIVE Everyone is helpful until after the purchase of the vehicle. One day after purchase no one answers phone calls. They promised to service the vehicle, Everyone is helpful until after the purchase of the vehicle. One day after purchase no one answers phone calls. They promised to service the vehicle, yet the next day the "engine oil" light was one and the windshield was cracked. Sent my plates to the WRONG state, underestimated my taxes by approx. 1K, and still the run around. Customer service DOES NOT begin and end with a mere purchase but it is the overall experience that brings a customer back. I WILL NOT RECOMEND THIS DEALERSHIP. More

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