Steve Brawer | Page 53

Steve Brawer Have been going to Ferman Chrysler for the past 3 years. Steve has always been our service advisor. He is very knowledgeable and honest about repair Have been going to Ferman Chrysler for the past 3 years. Steve has always been our service advisor. He is very knowledgeable and honest about repairs needed or going to be needed. More

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Great customer service Always got great service very informative and always answers questions and love the doughnuts and coffee and great waiting area will keep doing busine Always got great service very informative and always answers questions and love the doughnuts and coffee and great waiting area will keep doing business with you More

by mschantz45 Verified Customer Verified Customer

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Problem with Service Mechanics I have had to bring my truck back 3 times in 8 days because the check engine light keeps coming on. Each time I was told it was fixed and it wasnt !!! I have had to bring my truck back 3 times in 8 days because the check engine light keeps coming on. Each time I was told it was fixed and it wasnt !!! Your service mechanics need to be trained to a higher level as I have my doubts concerning their competence. However your Service Advisor, Steve did everything he could to try to make up for their failures. He is awesome. At this point, I have my doubts if I will come back to your dealership as vehicle service is very important to me. More

by SUMTER12001 Verified Customer Verified Customer

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Awesome! I recently just had my oil changed at ferman Chrysler Jeep Dodge Ram of New Port Richy. Was a great experience. Excellent, friendly, professional st I recently just had my oil changed at ferman Chrysler Jeep Dodge Ram of New Port Richy. Was a great experience. Excellent, friendly, professional staff. Will definitely be back in the future. More

by Janet Verified Customer Verified Customer

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Service wor I've been very pleased with the service work I have had on both of my Dodge vehicles and the staff are great. Everyone is super helpful and friendly I've been very pleased with the service work I have had on both of my Dodge vehicles and the staff are great. Everyone is super helpful and friendly and I do recommend this dealership for your service work. More

by LAWMANSJUSTICE Verified Customer Verified Customer

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Great service! In on time, all services performed and great pricing on a new set of tires. Was going to wait for my truck but the fresh box of donuts was too tempt In on time, all services performed and great pricing on a new set of tires. Was going to wait for my truck but the fresh box of donuts was too tempting so I opted to walk home instead, even though transportation was offered and available 😊 More

by RedRocket37 Verified Customer Verified Customer

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Ram trucks This is the second ram truck I bought at Ferman. The experience was excellent both times. Keep up the good work. It's hard to find good employees This is the second ram truck I bought at Ferman. The experience was excellent both times. Keep up the good work. It's hard to find good employees More

by snyder375 Verified Customer Verified Customer

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Great service My wife made the appointment online and when I got there there was a fella to receive my truck and the service man wrote it all up and was able to get My wife made the appointment online and when I got there there was a fella to receive my truck and the service man wrote it all up and was able to get it taken care of in about 25 minutes and did the paperwork and I was on my way out to can't ask for much better than that More

by skipperw777 Verified Customer Verified Customer

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Ask orb Steve! I’ve been in a lot lately - just some bad luck on a part. But the service center staff is always welcoming, willing to explain the problem for a layma I’ve been in a lot lately - just some bad luck on a part. But the service center staff is always welcoming, willing to explain the problem for a layman without talking down to me, and bends over backwards to make sure I’m taken care of - whether that means getting me a ride, getting me out quick, or finding me a loaner. I drive 40 minutes to come to this dealership even though there’s a Chrysler 20 minutes from my house because of service like this. More

by katiamay Verified Customer Verified Customer

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Appointment Oil Change Made an appointment and it took more than 1.5 hours. We didn't just stop in off the street, the appointment was made days in advance. No one came to Made an appointment and it took more than 1.5 hours. We didn't just stop in off the street, the appointment was made days in advance. No one came to say there were problems, why there was a delay, or to apologize. There wasn't an excessive amount of people waiting so not sure why an oil change took this long. I did have to wait quite a while for the Service person to arrive. If the time spent waiting for the service guy to arrive maybe it could of been less time but the vehicle was gone for a long time also. More

by DavidJean842 Verified Customer Verified Customer

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