Steve Brawer | Page 52

It's how you handle problems, and they do it well! We went in for service on our 3500. Recall for the water pump. After the repair was done, while driving home our light came on for the water temp. My We went in for service on our 3500. Recall for the water pump. After the repair was done, while driving home our light came on for the water temp. My wife called the service center from the road and was told to bring it right back. She did and a leaky hose was found. They had the hose replaced and us back on the road in no time. Thank you, Michael and Doreen Del Corpo More

by MoPar Mike Verified Customer Verified Customer

Report | Print

Wanted oil change and new windshield wipers I went to the service department for an oil change and to have new wipers for the windshield. Not Steve someone else came to find me in waiting I went to the service department for an oil change and to have new wipers for the windshield. Not Steve someone else came to find me in waiting area. My tires need to be rotated. I agreed to the $19.95 charge. When my car was finished they told me the wipers were fine and didn't need to be changed. It took 2 hours and I just wanted to get home as I had a sinus infection. So I will go elsewhere for the wipers. BTW, Steve didn't check me in. He was in the shop. More

Report | Print

Excellence Service was prompt and and service agent was very helpful and pleasant Waiting area was comfortable and very clean Service agent was very busy but Service was prompt and and service agent was very helpful and pleasant Waiting area was comfortable and very clean Service agent was very busy but I didn’t feel put out at all More

by john-1-morgan Verified Customer Verified Customer

Report | Print

Lengthly The service time seemed lengthily that is all I have to say. Every one was courteous and helpful. I am enjoying the Jeep very much. The service time seemed lengthily that is all I have to say. Every one was courteous and helpful. I am enjoying the Jeep very much. More

by gibbs_susan Verified Customer Verified Customer

Report | Print

Excellent service The guys were great got me in and out at a reasonable time frame, took car of my battery I had issues with and made room for me on the schedule that d The guys were great got me in and out at a reasonable time frame, took car of my battery I had issues with and made room for me on the schedule that day More

by zolsen Verified Customer Verified Customer

Report | Print

Oil change Had an oil and filter change. Service people treated us very nice. And the waiting room was clean and comfortable. The only concern I had was that i Had an oil and filter change. Service people treated us very nice. And the waiting room was clean and comfortable. The only concern I had was that it took 90 minutes to complete the work. More

by Ourlogs1 Verified Customer Verified Customer

Report | Print

Factory recall/oil change Great fast service! My service tech was a real car guy! Would recommend to any real car people to use this place for service and any issues! Great fast service! My service tech was a real car guy! Would recommend to any real car people to use this place for service and any issues! More

by Earthtechjw Verified Customer Verified Customer

Report | Print

Steve B is the best. Takes extra time. Friendly. . Abs sensor. Also i never receive oil change specials any more?Steve At sales is the best and my family has been using your dealership and service for Abs sensor. Also i never receive oil change specials any more?Steve At sales is the best and my family has been using your dealership and service for years More

Report | Print

Great! Great customer service and fast! The lounge is relaxing with tv’s, donuts, soda, water and coffee all free. Would definitely recommend for anyome that Great customer service and fast! The lounge is relaxing with tv’s, donuts, soda, water and coffee all free. Would definitely recommend for anyome that needs a service. More

by MMonika12 Verified Customer Verified Customer

Report | Print

Airbag recall. I approached and sat down with salesmen Roy Faulkner. Discussed my needs in a vehicle with him. He took the time to explain the changes in the Jeep Wr I approached and sat down with salesmen Roy Faulkner. Discussed my needs in a vehicle with him. He took the time to explain the changes in the Jeep Wranglers since I had purchased my last Wrangler in 2014. I was amazed in the improvements in the Jeep. Roy is a down to earth salesmen that knew his product. Made me feel confident in my choice. Went in for a recall, drove out a "Happy Camper" in my new 2018 Jeep Wrangler. Thanks , Service department, Roy Faulkner and Ferman dealership for a excellent experience. More

by teflonjon688 Verified Customer Verified Customer

Report | Print