Steve Brawer | Page 59

Great job I have a '19 RAM 1500 that I custom designed. There were a few factory defects that Ferman has been addressing. The service department and techs have I have a '19 RAM 1500 that I custom designed. There were a few factory defects that Ferman has been addressing. The service department and techs have been very kind and helpful through this painful experience. Beck, Steve and Jason have been outstanding and I appreciate what they've done for me. Plus who doesn't like fresh donuts and hot coffee (for me hot cocoa) first thing in the morning. Please continue to communicate timely and I'll feel like a VIP More

by ROB_PHELPS2005 Verified Customer Verified Customer

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TOP NOTCH CUSTOMER SEEVICE Ferman CJDR is the only place I trust to service my Ram. The quality of work and the Customer Service experience are always beyond satisfactory. Servi Ferman CJDR is the only place I trust to service my Ram. The quality of work and the Customer Service experience are always beyond satisfactory. Service advisor Steve Brawer is a dedicated prefessional. He promptly greeted me upon my arrival and then efficiently checked me in. His cost estimate was spot on and he smoothly finalized the experience when my truck was ready.... on time as promised. I can always count of Ferman & Steve to meet my service needs in a courteous, honest, and thorough manner. More

by Rich G Verified Customer Verified Customer

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Tom B Excellent Service. Steve Brawer does a great job. I’ve been going to Ferman for over two years for my Ram 1500 and my Challenger, and I’m completely Excellent Service. Steve Brawer does a great job. I’ve been going to Ferman for over two years for my Ram 1500 and my Challenger, and I’m completely satisfied with the service department. More

by tom.barnhill Verified Customer Verified Customer

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Outstanding Good Experience got me in on time. kept in touch while working on it. Came in at a fair price. Merry Christmas and a Happy New Years Good Experience got me in on time. kept in touch while working on it. Came in at a fair price. Merry Christmas and a Happy New Years More

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The best of the best. Anytime I have my Jeep serviced by Ferman the staff is extremely friendly, and knowledgeable. Thank you Steve for taking the time to explain things I Anytime I have my Jeep serviced by Ferman the staff is extremely friendly, and knowledgeable. Thank you Steve for taking the time to explain things I needed and why I needed them without being pushy as most service centers are. Overall pleased with every experience I’ve had with this dealership. More

by DOWNEYKELSEY Verified Customer Verified Customer

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Friendly people The only improvement would be more comfortable seating in the customer waiting area. Everything else was great. Was a bit apprehensive as I am from ou The only improvement would be more comfortable seating in the customer waiting area. Everything else was great. Was a bit apprehensive as I am from out of state and put my faith in this dealership's service department. If needed, I will go back. More

by justinkimkathy Verified Customer Verified Customer

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Challenger check up Service advisor Steve, and the mechanics are always professional and understanding of my needs to maintain my 2015 Dodge Challenger. The waiting area Service advisor Steve, and the mechanics are always professional and understanding of my needs to maintain my 2015 Dodge Challenger. The waiting area is comfortable. More

by terrytherealtor1 Verified Customer Verified Customer

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great people giving great service Everyone from the service valet, service advisor, and my technician was very informative and treated me with respect. The work on my vehicle was compl Everyone from the service valet, service advisor, and my technician was very informative and treated me with respect. The work on my vehicle was completed properly. Great Teamwork guys! More

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Quick and courteous. My service was quick and courteous and the service rep, Steve, was friendly and helpful. I waited in a comfortable customer lounge and had a good cup My service was quick and courteous and the service rep, Steve, was friendly and helpful. I waited in a comfortable customer lounge and had a good cup of coffee and a donut, compliments of the dealership. My service visit was prompt. All in all, I was pleased with this experience at Ferman’s sevice department. More

by Robert G. Verified Customer Verified Customer

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outstanding Very pleasurable experience friendly people great waiting room. comfortable seats clean and quiet . I would highly recommend this dealership in se Very pleasurable experience friendly people great waiting room. comfortable seats clean and quiet . I would highly recommend this dealership in service. Also had a great selection of drinks and food . More

by douglascharban Verified Customer Verified Customer

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