Jason Logue

"Recalls"

- slogent1944 Verified Customer

Mr Jason inform me I had some recalls on my truck made appointment for Wednesday at 730 and had to wait he got me in and out in no time

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"5 star dealer"

- Rkel74 Verified Customer

I have always gone to Ferman for service and since buying a car there will continue to go. Great people who treat you like family.

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"Time Was"

- POPMARCH@aol.com Verified Customer

Although I was not happy with the price of a new key for my 2005 Jeep Liberty; I was impressed at the wsolving the problem. It seems I had a bad key. Why, I do not know. it was good before getting a new ignition switch. In any event, it seems the mechanic found the problem that deterred a new key fronm bein gmade. It seems that If something goes wrong with a key, the vehicle takews it that someone is trying to steal it. Thereby shutting down it's use. Also a new key can not be programmed. Anyway, thanks for solving my problem. And thanks again to Jason from service for expediting my dilemma. -- Tony Marchese

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"Fantastic service & customer care"

- luckydog0947 Verified Customer

Service Dept a fantastic job of repairing my car & keeping me informed of the progress & providing me with a date of completion. Just outstanding service.

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"sec. to my 2005 Gr. Cherokee"

- POPMARCH@aol.com Verified Customer

The cost was high, but looking at all the things that wrong, I felt it was worth it. Jason kept me in the loop as they found all the things wrong. Overall I had contact with Steve and Jason and I have to say that you are well represented. Hey, the doughnust helped put me in a good mood. Thanks!

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"Fantastic "

- happy guy Verified Customer

L.J. the porter was prompt and friendly when I arrived and the tech who did the work did an awesome job. Very fast and efficient

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"Communication! Jason kept me informed throughout "

- mickeylvrs Verified Customer

They let me know what was going on throughout the day so we were never left wondering! We paid over the phone and picked the car up at our convenience

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"Freidly staff"

- ben.troina4 Verified Customer

This was my first time there for service Jason was very friendly and other staff that I met were as well. I will return for furture needs Thank you Ben

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"satisfied"

- radar452 Verified Customer

service mgr jason kept me informed through the repair. service techs were courteous but very busy. i felt taken care of. this service center has helped me in the past and i am satisfied with the service

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"Way too long for oil change and alignment. "

- kigreen Verified Customer

We waited nearly 2 1/2 hours fir an oil change and alignment. When we arrived our service advisor told us it would be an 1 1/2. After an hour and 40 minutes passed we went to them service advisor. We were assured that our car was next out. We waited an additional 40 minutes. Our service advisor never called or went to see what the hold up was. We were told that the lounge had soft drinks, donuts, coffee etc. Thr soft drinks didn’t work, the iced tea was warm and not very good and there were no donuts. Many employees went through the area but none noted these issues. I went to look in the showroom, I opened a car door and read the spec sheet. Never was I approached or spoken to.

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