Steve Brown

I love the friendly service provided by Ken Ganley Kia in Alliance, OH. They care about their customer's service experience and do everything to please their customer's comfort and waiting time while at the Alliance, OH. They care about their customer's service experience and do everything to please their customer's comfort and waiting time while at the dealership. All questions were answered in a courteous and professional manner. More

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The service rep (Steve) was very polite, explained everything and answered all my questions. The waiting room was clean and comfortable. everything and answered all my questions. The waiting room was clean and comfortable. More

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This dealership is by far and above the best I’ve ever had to deal with. Both their sales staff and service staff go above and beyond we highly recommend them. had to deal with. Both their sales staff and service staff go above and beyond we highly recommend them. More

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Kia Alliance was friendly, timely, great work & returned car clean, would recommend for future service!! car clean, would recommend for future service!! More

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Great service, great experience. I will most definitely be back to have the rest of my maintenance needs I will most definitely be back to have the rest of my maintenance needs More

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Awesome knowledge. Understanding, friendly and will continue coming to alliance. Telling everyone I know to come get a new car. Understanding, friendly and will continue coming to alliance. Telling everyone I know to come get a new car. More

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Everyone I interacted with was very accommodating, informative, and helpful. It was a pleasant experience and I appreciated it. I did not feel rushed or hurried. I will be recommending Ken Ganley KIA informative, and helpful. It was a pleasant experience and I appreciated it. I did not feel rushed or hurried. I will be recommending Ken Ganley KIA of Alliance to anyone who questions me about my new vehicle! More

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In addition to my Kia I have a Toyota. I feel that the customer service is better at Ken Ganley Kia than my Toyota dealer. I liked the friendliness & politeness of Steve, who I dealt wi I feel that the customer service is better at Ken Ganley Kia than my Toyota dealer. I liked the friendliness & politeness of Steve, who I dealt with there. I liked that he opened doors for me. He came to talk to me in the waiting room. Very nice touches. I also liked the waiting room: very clean with nice snacks and drinks. More

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The guys who worked on my car did a great job in a timely manner. It went quicker than I thought. Brent the service manager kept me informed throughout the whole process. I was offered a courtesy ride to my manner. It went quicker than I thought. Brent the service manager kept me informed throughout the whole process. I was offered a courtesy ride to my house and then picked me up at home and brought me back to the dealership to get my car. The waiting area was clean and comfortable.All in all, it was a very good experience. More

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Excellent job from start to finish. Very personal and professional and I loved the car wash after our service! Very personal and professional and I loved the car wash after our service! More

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