Steve Bullock | Page 11

Great Service Experience The whole experience was so easy. Steve was great. He has exceptional customer service and I look forward to working with him again for any other serv The whole experience was so easy. Steve was great. He has exceptional customer service and I look forward to working with him again for any other service my car needs. He really made me feel that he cared about me and my car. LOVE my new CRV! More

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great service I always take my car to arrowhead..great service. Staff always professional and friendly. I would recommend to family and friends. Given updated info I always take my car to arrowhead..great service. Staff always professional and friendly. I would recommend to family and friends. Given updated info but no hard sales pressure. More

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Excellent service Steve at Arrowhead Honda handled our Honda Pilot with exceptional service. Our car was ready a half-hour ahead of schedule. Would highly recommend fam Steve at Arrowhead Honda handled our Honda Pilot with exceptional service. Our car was ready a half-hour ahead of schedule. Would highly recommend family and friends. More

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Service Called and received immediate attention. Very much appreciated as it was the same issue we previously had a couple weeks prior. Problem was correcte Called and received immediate attention. Very much appreciated as it was the same issue we previously had a couple weeks prior. Problem was corrected in a matte4 of hours. More

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regular maintentence Service fast and received very good service. The service rep was very helpful and knowledgable. I will be returning for future services. I can depen Service fast and received very good service. The service rep was very helpful and knowledgable. I will be returning for future services. I can depend on their services. More

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Great experience with Honda Service and Steve Prompt and courteous service. Work completed on time. I've always had good service; this service was equal to what I have come to expect over the yea Prompt and courteous service. Work completed on time. I've always had good service; this service was equal to what I have come to expect over the years with Arrowhead Honda. More

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Great Service We had prompt, efficient service and Steve is very personable and communicates everything we need to know. He helps us get the things we need without We had prompt, efficient service and Steve is very personable and communicates everything we need to know. He helps us get the things we need without overspending. We bought our Pilot here and always come here for service. We've never been disappointed with their work. All the service reps are great here. We've also dealt with Tom quite a few times. More

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Very good It was excellent experience in general And I waited less than what I was expecting for my car service, Plus, waiting area was clean and comfortable It was excellent experience in general And I waited less than what I was expecting for my car service, Plus, waiting area was clean and comfortable More

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Recall Scheduled a time to address recall of my CRV. Was told it would be 2 hours and it was done within the 2 hour estimate, including a car wash. Scheduled a time to address recall of my CRV. Was told it would be 2 hours and it was done within the 2 hour estimate, including a car wash. More

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Coupon issues yet again The Positive: Arrowhead Honda is undergoing massive renovations and yet, they are still surprisingly efficient. The Negative: They don't honor coupon The Positive: Arrowhead Honda is undergoing massive renovations and yet, they are still surprisingly efficient. The Negative: They don't honor coupons even though they say they do. It was deja vu all over again. I bring in a Bell Honda oil coupon for 17.95, service guy looks at it and says "Sorry, I can't do that." Here we go again. This happened before and I left a review on Google and Facebook. There's just too much inconsistency with the service guys and the policies they SAY they agree to. To their credit, the last time I wrote a review, the service mgr. responded and remedied the situation. But how many times is this going to happen? I can't stand inconsistency. I'm debating on whether to come back or find a local mechanic who will do my oil for slightly cheaper. More

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