"I love my 'new' car & my sales agent!"
- Carrie T
My experience at Austin Subaru was positive from the very beginning! I met Steve, a lovely man, a wonderful person to do business with, to go through the entire process with. There was no pressure from the start to finish, all positive. We noticed a scratch, and it was taken care of, I expressed concern there was just one key, why not, it was a 2nd hand car, but a second key made to give me the reassurance I needed. I could not be more pleased with the service and the car. Above all thank you to Steve Carter, a credit to your workforce at Austin Subaru. He is a 5-star gem all the way.
"Easy, fun and no pressure!"
Certainly knowing what I wanted before i walked in the door helped a lot. The very professional team who were also very relaxed, friendly and knowledgable made my experience top notch. I know I will be back here with no hesitation when it comes time to buy another Subaru - something I don't anticipate doing for a long time.
"New car purchase"
I couldn't have been more please last Monday with my purchase experience. Despite being busy, Austin Subaru continues to make me feel like I'm their only customer, whether in sales or service. A+! Thanks again.
I'm not a person who gets too excited about a car and have always dreaded the whole sales experience. Dealing with Steve was a pleasure unlike any other sales ordeal in the past. Taking the test drive with Steve was enjoyable. He didn't try hard sales tactics, but instead gave us information about the vehicle's features and allowed us to try them out. He seemed to just let the car sell itself, and it did! I used the Costco program, so the price was the price, but Steve mentioned that they don't really play the usual car-sales games. All in all, the entire process was as pleasurable as it can be. I have already recommended them to two friends.
"Very satisfied with shopping and purchase experience. "
Salesperson was informative, courteous and patient. The 2016 Forester Limited I chose had been the dealer's loaner car, well maintained and still under warranty. Very comfortable for driver and passengers in front and back. Handles smoothly, drives like a floating dream. Plus, beautiful.