Steve DeSetto | Page 4

Simply the finest! Wonderful! The internet shopping experience with Rachel was so pleasant and she emailed me the "Build Sheet" to confirm what we discussed on the phon Wonderful! The internet shopping experience with Rachel was so pleasant and she emailed me the "Build Sheet" to confirm what we discussed on the phone regarding all the options I chose. Later that afternoon, Steve the Sales Manager called and provided the cost, which was quite reasonable and later honored when I visited the showroom with Frank Bachard to leave the deposit for the vehicle. The entire experience was stress free! No haggling!! It is for these reasons that I've remained loyal to East Hills Jeep for more than a decade. I'd recommend them without hesitation. Their service department is also excellent. I've worked with Michael Casey, Jon Piansky and Chris McEntee. It's also nice to see the owner, Oliver Brodlieb while in their excellent Customer Waiting Area! He's a real gentleman. All of these attributes are refreshing and the folks are professional. More

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Repeat Business We just picked up our new Jeep today. This is our 3rd Jeep from East Hills Jeep. My wife and I both currently drive Jeeps from East Hills. Our salesm We just picked up our new Jeep today. This is our 3rd Jeep from East Hills Jeep. My wife and I both currently drive Jeeps from East Hills. Our salesman Fred Borzooyeh was very knowledgeable, friendly and professional. We are part of a large group of friends and family who continuously work with Fred. Over the past years we have also found the sales management and service department to be very responsive to our needs. Our overall Jeep experience has been excellent and we have recommended the team at East Hills Jeep to several new customers. We will be doing the same in the future. More

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Fred B in sales, Jon Piansky in service and Steve D. the manager are an absolute pleasure to work with and honestly are the main reason we keep coming back. This is our 3rd car in 9 years from East Hills an manager are an absolute pleasure to work with and honestly are the main reason we keep coming back. This is our 3rd car in 9 years from East Hills and would recommend them to anyone. More

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Integrity, Fairness, and Reputation East Hills handled the lease of my 2019 Cherokee Limited exceptionally well. Negotiation was handled fairly, and over the phone through their intern East Hills handled the lease of my 2019 Cherokee Limited exceptionally well. Negotiation was handled fairly, and over the phone through their internet rep Rachel. And when I arrived at the dealer, Curtis handled the sale with complete professionalism. I arrived early for pick up the next day and the manager Steve did his best to limit my waiting time. No high pressure sales to purchase options like at other dealers, although I did buy the lease end damage warranty, which I recommend, in order to prevent unexpected cost at the lease expiration. East Hills is a no hassle car dealer, and I fully recommend. And ask for Curtis when you get there, tell him Nick sent you! :) More

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Knowledgeable & professional Frank Bachard was comfortable to work with during this process. I found him very knowledgeable about different trim levels & conducted himself in a pr Frank Bachard was comfortable to work with during this process. I found him very knowledgeable about different trim levels & conducted himself in a professional manner. Readily available for all of my questions. More

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This is the 4th car from this dealership. This is the 4thcar I have purchased or leased from East Hills. Each time they were professional and efficient . Our latest lease of a 2020 Jeep Wrangl This is the 4thcar I have purchased or leased from East Hills. Each time they were professional and efficient . Our latest lease of a 2020 Jeep Wrangler was handled by Frank Bachard. He kept us informed of the progress. He was helpful and showed us the features of the vehicle upon delivery. I believe he came in on his day off to meet with us for the delivery. Very satisfied with his service. Would recommend him to my friends. More

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Fred Borzooyeh and crew Fred and all the employees at East Hills made my leasing experience a pleasant one to say the least. I contacted Fred and 1 day later he had the Jeep Fred and all the employees at East Hills made my leasing experience a pleasant one to say the least. I contacted Fred and 1 day later he had the Jeep I wanted and the following day I was able to pick it up. They had all the paperwork in order, including insurance and I was in and out within an hour. Amazing! Would recommend to family and friends. Thank you East Hill’s! More

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Easiest Car Buying/Leasing Experience 2nd car from East Hills and Jesse listened to my needs and wants. Jesse called for the truck to be brought over while we talked about the costs and p 2nd car from East Hills and Jesse listened to my needs and wants. Jesse called for the truck to be brought over while we talked about the costs and prepared paperwork. I had some requests and Jesse wasted no time on handling them. Now I’m proud to be driving a 2019 Ram Rebel. By far the easiest and quickest car buying experience! I will recommend Jesse at East Hill to anyone looking into purchasing or leasing a new vehicle More

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Slow to send info to bank and "lost" my special ordered car I special ordered a jeep gladiator at East hills jeep. After a few months (with no updates from my salesman) the jeep finally arrived in new jersey. I special ordered a jeep gladiator at East hills jeep. After a few months (with no updates from my salesman) the jeep finally arrived in new jersey. We provided them all of the paperwork required by my bank which consisted of a simple form with just three things needed to be filled in and faxed to the bank. Nearly a week later I noticed no movement in the status on my loan, so I called USAA and found East hills never sent them the info. I called the dealership, spoke to many people and managers all saying they will look into it and get back to me. They never called me back. Finally the finance person we were dealing with was back in the office and sent it to USAA only after chasing him up. After the bank wired the money over, East hills arranged a date for me to come pick my car up. I arrived to retrieve the car and was told they "cant find my car." And that it must be lost in one of their lots or never left new jersey weeks before. This is after you take off from work and drive there. Now I am paying a loan and have insurance for weeks on a car the dealership can’t even find. Do your best to avoid these guys they cant even keep track of their cars never mind provide you a good service. More

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Great Experience! This is my second Jeep I have gotten from East Hills. Both Steve and Fred took excellent care of me and I received the exact truck I wanted in a be This is my second Jeep I have gotten from East Hills. Both Steve and Fred took excellent care of me and I received the exact truck I wanted in a beautiful 2019 Grand Cherokee 2019 Overland in Slate Blue and light interior. A very hard truck to find. The service that I received from Fred and Steve was a very smooth process and I would keep coming here. Thank you, Michael Katzman More

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