Steve DeSetto | Page 7

Great experience Went to East hills looking to trade in my 12 BMW for something bigger. Sat down with Curtis and Steve. Extremely patient and informative. They made su Went to East hills looking to trade in my 12 BMW for something bigger. Sat down with Curtis and Steve. Extremely patient and informative. They made sure to get me the best deal possible !!! More

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Great experience, Easy transaction A family member recommended East Hills after a great experience earlier in the month. I came in having researched several vehicles that I was interest A family member recommended East Hills after a great experience earlier in the month. I came in having researched several vehicles that I was interested in leasing. I was introduced to Frank Bachard, and from there it was a quick and easy process. I decided which new Grand Cherokee I wanted, and worked with Frank and his manager to agree on a great lease price, and was able to drive my new car home the same day with minimal waiting time. Everyone I dealt with was friendly, professional, and not at all pushy. I’d highly recommend visiting East Hills for your next purchase. More

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Excellent Customer Service The customer service was outstanding!!! I went in looking to get a Jeep Cherokee lease and Frank the sales person was very helpful and made it such a The customer service was outstanding!!! I went in looking to get a Jeep Cherokee lease and Frank the sales person was very helpful and made it such an easy process. The best thing I can say is they now have a new repeat customer going forward. More

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Just leased a lemon Sahara Wrangler 600 miles car not usable In August 2018 I returned my previous lease Sahara Wrangler, and leased a new 2018 Sahara Wrangler after Ed the manager shared its new improvements. In August 2018 I returned my previous lease Sahara Wrangler, and leased a new 2018 Sahara Wrangler after Ed the manager shared its new improvements. Upon receipt of my Wrangler at 600 miles the car traveling at 50 miles per hour suddenly started bucking and dropped abruptly to 10 miles per hour then shot back to 40 miles per hour finally sticking at 10 miles per hour continously bucking until I could get to a safe spot to call road side assistance. East Hills Jeep had the car for a week returned it to me and said " Most likely some wires loose as this can happen to new cars in transport to dealerships". I trusted they did their due diligence, At around 1600 miles on a busy road doing 45 miles per hour the same issue happened, however this time i was almost rear ended as the car abruptly dropped to 20 miles per hour, only within seconds to rev back to 45 miles per hour. Car towed, Mike the service manager extremely sympathetic states its the same code as at 600 miles ,shares when he took it out for ride it happened to him 2 times, thus 4 times within 6 weeks the same issue same code yet unable as they shared to fix. Response to us they needed to call corporate. Corporate shares this has never happened before,that was over a week ago, No action from East Hills Jeep. No call from Ed the manager or the owner of East Hills who is very visible there greeting new clients. Noteworthy, we have 4 jeeps currently leased with this dealership under the old owner and team and never had any issues with attentiveness to service with the cars. I believe how you treat and handle problems concerning your products after the sale is paramount to the core of a company's true mission of excellence. For now, continue to pass East Hills Jeep and find another Jeep dealership, unless you want to stop for a cup of LEMONADE. More

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Amazing Experience I highly recommend East Hills Jeep. I had an issue with my car and Jon Piansky the service manager took the best care of me and my car. I stay loyal t I highly recommend East Hills Jeep. I had an issue with my car and Jon Piansky the service manager took the best care of me and my car. I stay loyal to the Jeep brand and this dealership because of the great service and the family like feeling. Love my experience and my sales person Jorge Molina. No better place...5 stars. More

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Keep putchase We had an excellent experience with thie purchase of our new vehicle. Our salesperson Syed was courteous and professional throughout. We would definit We had an excellent experience with thie purchase of our new vehicle. Our salesperson Syed was courteous and professional throughout. We would definitely refer his services to anyone interested in purchasing a vehicle from this dealership. More

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Excellent Service They team was very knowledgeable, of the new the vehicles. Frank was great to deal with and very personable. I didnt feel like they were trying to s They team was very knowledgeable, of the new the vehicles. Frank was great to deal with and very personable. I didnt feel like they were trying to sell me a truck o ly. More

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Excellent experience I bought a Jeep sat, I absolutely love it! I had a great experience! Arnie was was easy to work with, explained everything slowly to my mom and I. I w I bought a Jeep sat, I absolutely love it! I had a great experience! Arnie was was easy to work with, explained everything slowly to my mom and I. I would definitely recommend the dealership to my friends n family and go back. More

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Excellent experience Jorge is a phenomenal sales person he helped my dad get exactly what he wanted at a great price. My dad switched back and forth between 3 cars for we Jorge is a phenomenal sales person he helped my dad get exactly what he wanted at a great price. My dad switched back and forth between 3 cars for weeks and Jorge’ was patient the whole time never pushing. If you want a professional go see him Karl Jesaitis More

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Great Experience at East Hills Chrysler Jeep We purchased a 2018 Grand Cherokee Limited . Jesse Berbig was very knowledgeable and a delight to work with. Jesse took us for a test drive and told We purchased a 2018 Grand Cherokee Limited . Jesse Berbig was very knowledgeable and a delight to work with. Jesse took us for a test drive and told us about all the new features the Jeep has. When we picked up the Jeep, Jesse explained how to use each feature before we drove away. Jesse, called us the next day to see if we had any questions. Thanks for everything Jesse. Would also like to thank Steve DeSetto Sales Manager and Arnie for their help More

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