Steve Endress

I've been with Transwest Service in Henderson for 10+ years, and through 2 GMC Yukon vehicles. I've consistently found that the Service Advisors do what I ask, the technicians know what they're doing, an years, and through 2 GMC Yukon vehicles. I've consistently found that the Service Advisors do what I ask, the technicians know what they're doing, and they really don't try to sell extra services e.g. "your transmissioun lines are leaking" (which is both untrue and unneded). Never once has the Service Dept. at Transwest/Henderson attempted to jerk my chain. This is appreciated. It is a real tribute to Transwest that they don't play these games. Good service, Honest Service, and Timely Service. This is the way to keep customers coming back! Thanks Transwest/Henderson Service. More

by windy99 Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone real helpful ,facility very clean and very timely with the service that you as done timely with the service that you as done More

by F10OREO Verified Customer Verified Customer

Helpful 0

Report | Print

They always make it right no matter what it is Gary the service manager is on top of that oh’s and Steven is really knowledgeable service manager is on top of that oh’s and Steven is really knowledgeable More

by MICHAELJSIMONS7 Verified Customer Verified Customer

Helpful 0

Report | Print

Transwest service center thorough and fast to take care of the particular service needed. Pricing for the service was good and I will continue using their expertise. of the particular service needed. Pricing for the service was good and I will continue using their expertise. More

by DBBUILDERSLTD81 Verified Customer Verified Customer

Helpful 0

Report | Print

Steve and Justin, well the whole service department for that matter have been awesome. My truck has been a thorn in their side basically since I brought it with numerous communication codes. So far the roo that matter have been awesome. My truck has been a thorn in their side basically since I brought it with numerous communication codes. So far the root cause has been extremely elusive but I gotta give these guys a A+ for effort. Love the truck but honestly this manufacturer’s defect has been a real pain in the xxx. But once again they are taking another shot at finding the needle in the haystack. Thanks guys! Hat’s off and I appreciate you! More

by ALANPATTERSON Verified Customer Verified Customer

Helpful 0

Report | Print

I had arrived early and was greeted by Steve Endress who was very jovial that early in the morning. We traded a few quips and had a good laugh, he politely let me know I was early and pointed me to the fre was very jovial that early in the morning. We traded a few quips and had a good laugh, he politely let me know I was early and pointed me to the fresh coffee while I waited in the lobby. My appointment time was promptly kept for my first oil change and tire rotation. It was done in thirty minutes. Check out was easy as a young lady came to the lobby I did not get her name, I signed for the truck and she handed me the keys. During my wait I approached one of the parts customer service personnel and ask if a they had the new dashboard cover for this model yet. He spent some time researching it for me and eventually let me know it has not come out yet. Thanks for great service Mike Jones More

by JONESKICK Verified Customer Verified Customer

Helpful 0

Report | Print

Great service from everyone involved! Steve, Johnny, Curtis and Rusty all chipped in and made it an enjoyable experience. Steve, Johnny, Curtis and Rusty all chipped in and made it an enjoyable experience. More

by Kbear Verified Customer Verified Customer

Helpful 0

Report | Print

Seemed to be good on service. The cost was pretty high. $600+ for tire rotation, oil change, air filter and fuel filter change. The cost was pretty high. $600+ for tire rotation, oil change, air filter and fuel filter change. More

by jp35 Verified Customer Verified Customer

Helpful 0

Report | Print

The service was quick and efficient. Steve, the advisor, kept me in the loop, and my recall was done ahead of time. Thanks! Steve, the advisor, kept me in the loop, and my recall was done ahead of time. Thanks! More

by BFERGUSONFERG Verified Customer Verified Customer

Helpful 0

Report | Print

CLASS ACT ! !! PROFESSIONAL ALL THE WAY VERY CLEAN.FRIENDLY SMILING FACES THEY WENT OUT OF THEIR WAY.STEVE ENDRESS WAS GREAT,I WILL BE DOING MORE OF MY BUSINESS A !! PROFESSIONAL ALL THE WAY VERY CLEAN.FRIENDLY SMILING FACES THEY WENT OUT OF THEIR WAY.STEVE ENDRESS WAS GREAT,I WILL BE DOING MORE OF MY BUSINESS AT TRANSWEST GMC !! TO BAD I CAN ONLY GIVE 5 STARS. More

Helpful 0

Report | Print