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Steve Endress
Steve Endress at Transwest GMC Isuzu
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Steve Endress | Page 2

Service Advisor

Transwest GMC Isuzu

7911 E 96th Ave
Henderson, CO 80640

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4.4
16 Reviews
4.4

16 Reviews

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16 Reviews of Steve Endress

November 21, 2023

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Employee Rating

Gary, Steven, Kaitlyn, Mathew and Johnny are always awesome to work with. The communication is great and the job is always done right. Thank for the great service! More

by DANJGILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Jensen, Johnny Fernandez, Mathew Lane

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Nov 22, 2023

Transwest GMC Isuzu responded

Transwest GMC appreciates the 5-star review. We are happy the service team was able to take great care of you while on your recent visit. They work hard to deliver a smooth, hassle-free experience to all of out guests. Thank you for allowing us to earn your business and we hope we can be of help in the future. The Transwest GMC Team

November 16, 2023

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Employee Rating

Terrible customer service from service department, treated as if they had no record of our vehicle and had no interest in providing service More

by LCHALAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Jensen, Johnny Fernandez, Mathew Lane

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Nov 20, 2023

Transwest GMC Isuzu responded

Transwest GMC is sorry to hear you had a less than perfect experience while on your recent service visit. We would appreciate you reaching out to our service manager, Gary, at 720-322-7200. We would like Gary to get involved in helping rectify the situation. We appreciate your business and we hope we can earn your future business. The Transwest GMC Team

November 02, 2023

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Employee Rating

As always, the service team does a fantastic job. Steven, Matt, Caitlyn and Johnny rock! More

by MATTHEWMALIN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Fernandez, Mathew Lane

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Nov 06, 2023

Transwest GMC Isuzu responded

Thank you for the 5-star review. Transwest GMC always appreciates hearing from our customers. We are happy the service team was able to deliver a great experience. Thank you very much for your business and we hope we can be of help in the future. The Transwest GMC Team

October 31, 2023

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Employee Rating

Transwest GMC never seizes to amaze me. Top notch service with expert service associates always keeps me coming back. More

by NICKK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Fernandez , Ben Reed

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Oct 31, 2023

Transwest GMC Isuzu responded

Hi Nick. Transwest GMC appreciates the great 5-star review. We have a great team that works very hard to make the service experience as smooth and hassle-free as possible. Thank you very much for your business and we hope we can be of help in the future. the Transwest GMC Team

October 26, 2023

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The service department was very helpful and honest with me. They listened to my concerns and addressed them. More

by RICHARDMROZ
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Recommend Dealer
Yes
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Oct 26, 2023

Transwest GMC Isuzu responded

Transwest GMC appreciates the 5-star review. We are fortunate to have a great service team that does a great job of taking care of our guests. We are happy they met your expectations. Thank you very much for your business and we hope we can be of help in the future. The Transwest GMC Team

October 24, 2023

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Employee Rating

It should not take 1 1/2 hours to do a simple oil change. My time is too valuable to be sitting at the dealership for that long. More

by CLILLO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 25, 2023

Transwest GMC Isuzu responded

Transwest GMC appreciates you taking the time to leave us your feedback. However, we are sorry you had a less than perfect experience. Our goal is to deliver a 5-star experience to all of our guests. We will review your visit with our service team and figure out how we can better set expectations. We have recently made changes in the service department and we are still getting it dialed in. We appreciate your business and we apologize for any inconvenience. The Transwest GMC Team

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