Steve Farmandi | Page 3

I have purchased 3 brand new Acuras from Arlington Acura since 2018. The sales experience was awesome as usual in December, which is why I have always returned and referred friends who have purchased here. since 2018. The sales experience was awesome as usual in December, which is why I have always returned and referred friends who have purchased here. After my purchase, I discovered a manufacturing defect in the tailgate that clearly occurred at the factory. Arlington Acura service took excellent care with my warranty repair for my 2023 MDX. Starting with the service manager Sean, he gave me assurances they would take care of my repair. Steve coordinated the body rebuild of the tailgate through the regional Honda service manager, then coordinated repairs at the shop. Another repair was needed afterwards and Steve was on it. Hats off to the Arlington crew, making me one happy customer! More

by ERIKKING74 Verified Customer Verified Customer

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The experience was great from beginning to end. I believe Steve checked us in and he was very pleasant and honest about the service that was needed . When the work was complete , he explained every I believe Steve checked us in and he was very pleasant and honest about the service that was needed . When the work was complete , he explained everything that had been completed. Even replaced the battery in my fab. More

by PMUENCH3 Verified Customer Verified Customer

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Very Professional Attitude and Quick Service. When I pick up my Car, They explained about service items performed in detail. Complimentary Car Wash was also good quality. When I pick up my Car, They explained about service items performed in detail. Complimentary Car Wash was also good quality. More

by Yoshi Verified Customer Verified Customer

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Thanks for Steve the best advice service,very helpful. Great job seeing again soon. Thanks Great job seeing again soon. Thanks More

by ellak0625 Verified Customer Verified Customer

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service rep was very courteous and did everything possible to give best possible customer service possible to give best possible customer service More

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Great Sales and Service experience with the folks at this dealership. Definitely recommend anyone looking to purchase or service their vehicle to stop in. dealership. Definitely recommend anyone looking to purchase or service their vehicle to stop in. More

by Nay Diaz Verified Customer Verified Customer

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Great, friendly, honest service, as always. Been coming here for 20 years for all my car needs and have never been disappointed. Been coming here for 20 years for all my car needs and have never been disappointed. More

by lisawags Verified Customer Verified Customer

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They always do a great job with our cars. They are very helpful and responsive to all of our questions. They are very helpful and responsive to all of our questions. More

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I always appreciate how friendly and helpful the staff in the Service department are. I appreciated their finding ways to keep my vehicle in top shape, at the best price. Since one of the items wouldn't be the Service department are. I appreciated their finding ways to keep my vehicle in top shape, at the best price. Since one of the items wouldn't be there until the next day, their letting me use a loaner vehicle was seamless. My only issue (and why 4 vs 5 stars) was that the dealership now makes you use a debit card, or incur the credit card surcharge myself (I expect a quality auto dealer to not pass that on to the customer). More

by daveneener Verified Customer Verified Customer

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I told specifically that pelase clean windshield bit it wasn’t done and didn’t vacuumed my car either wasn’t done and didn’t vacuumed my car either More

by PAYALPATEL3892 Verified Customer Verified Customer

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