Steve Farmandi | Page 4
Assistant Service Manager
Arlington Acura in Palatine
1275 E Dundee Rd
Palatine, IL 60074
119 Reviews
Write a Review119 Reviews of Steve Farmandi
December 26, 2022
Very clean. Nice and warm garage on a cold day. I did have the tires rotated as part of my A1 service but the low air pressure light was still on when i got the Nice and warm garage on a cold day. I did have the tires rotated as part of my A1 service but the low air pressure light was still on when i got the vehicle back. Also i know it was too cold for a car wash, but a voucher or something would have been nice. More
Other Employees Tagged: Aamer Ali
December 25, 2022
Was disappointed with windshield replacement service and General Manager, Gene Shenkman. I received no information regarding steps needed to get the windshield replaced nor how to protect the windshield for General Manager, Gene Shenkman. I received no information regarding steps needed to get the windshield replaced nor how to protect the windshield for the post install 48 period without initiating multiple calls to the dealership. This information should have been provided to me before work was initiated. Gene Shenkman sent me an automated text following installation stating I may receive a survey and if I had any issues to text him back prior to filling out the survey. I immediately texted him the above opinion and received no response. More
Other Employees Tagged: Maribel Segura, Gene Shenkman
December 23, 2022
Got me in quick to look at a potential leak a month after major service. Thorough inspection, no issues found, no charge. Friendly service from all staff. major service. Thorough inspection, no issues found, no charge. Friendly service from all staff. More
Other Employees Tagged: Aamer Ali
December 20, 2022
Great service! Got in and out quick. Thank you Mr. Ali and crew for everything Got in and out quick. Thank you Mr. Ali and crew for everything More
Other Employees Tagged: Christopher Clark, Mark Neitzke, Aamer Ali, Sean Fork
December 19, 2022
I have to say that the service team at Arlington Acura is very attentive, quick, and professional, and prices are very competitive. The only area for improvement is the availability of loaner cars. I underst very attentive, quick, and professional, and prices are very competitive. The only area for improvement is the availability of loaner cars. I understand this was a last minute emergency, but a loaner car would have helped tremendously. However, I was back on the road the next day. Thanks Steve and keep up the good work! More
Other Employees Tagged: Maribel Segura
December 08, 2022
Brought MDX in for Oil Change and leaky tires. Based on the Tech's suggestion we added fuel injection cleaning. Two weeks later the Tire Pressure Monitoring System lights came on. Cannot get the T Based on the Tech's suggestion we added fuel injection cleaning. Two weeks later the Tire Pressure Monitoring System lights came on. Cannot get the Tech on the phone.and messages not returned. More
November 09, 2022
before this car dealership, I went around a few more, but everywhere I was refused in this car dealership, they were able to conclude a deal with me, they treated me attentively, I recommend everyone to cont everywhere I was refused in this car dealership, they were able to conclude a deal with me, they treated me attentively, I recommend everyone to contact Here. There is a good choice. Clean and very attentive staff. More
Other Employees Tagged: Christopher Clark, Mark Neitzke, Aamer Ali, Sean Fork

