My service call went fine.
There were no problems. If anything, the wash job was average. Water sprinkled on the car is about all it got. While waiting a lady offered popco
There were no problems. If anything, the wash job was average. Water sprinkled on the car is about all it got. While waiting a lady offered popcorn to everyone.
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by sdmathis27
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Overall a very positive experience.
Straight forward and honest approach to a deal. I would buy from them again.
Straight forward and honest approach to a deal. I would buy from them again.
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by michaelmc199
Verified Customer
Verified Customer
Jun 24, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the positive feedback! I am thrilled to hear about your straightforward and honest experience with us at James Wood Chevrolet Buick GMC Decatur. I look forward to assisting you again in the future. Drive safely!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
great place to do business it was easy and fast landon
was a blast to work with
was a blast to work with
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by tanner_dobbs
Verified Customer
Verified Customer
Jun 11, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the fantastic review! We're thrilled to hear you had a seamless and quick experience at James Wood Chevrolet Buick GMC Decatur. Landon will be delighted to know he made your car-buying journey enjoyable. We appreciate your support and look forward to seeing you again!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Very nice people and they have great customer service and
they explain everything to me to wear I could understand
they explain everything to me to wear I could understand
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by BRYON.WICKER
Verified Customer
Verified Customer
Jun 06, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the positive review! I am thrilled to hear that you had a great experience with our team at James Wood Chevrolet Buick GMC Decatur. We pride ourselves on excellent customer service and making sure our customers feel informed. I appreciate your kind words and look forward to assisting you in the future. Safe travels!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Steve Frazier at James Wood made our buying experience
incredibly easy. It’s not everyday you have come across someone that truly cares about your situation. Great people to work with.
incredibly easy. It’s not everyday you have come across someone that truly cares about your situation. Great people to work with.
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by cbyronb32
Verified Customer
Verified Customer
May 21, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the kind words! I'm thrilled to hear that Steve and our team at James Wood Chevrolet Buick GMC Decatur made your buying experience easy and enjoyable. I strive to provide exceptional service and care to all our customers. Looking forward to working with you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
100% the best trade in price the best sales person Steve
Frazer the best help getting things organized and the fastest to get ready to take home
Frazer the best help getting things organized and the fastest to get ready to take home
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by cody.conner
Verified Customer
Verified Customer
May 13, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the fantastic review, Cody! We're thrilled to hear you had such a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Steve will be delighted to hear your kind words. We appreciate your business and look forward to serving you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Steve was awesome.
Got me everything I asked for and was great to work with. I didn’t catch his name, but the sales manager was great as well. Very friendly and persona
Got me everything I asked for and was great to work with. I didn’t catch his name, but the sales manager was great as well. Very friendly and personable people to work with. The detail department is questionable at best, which is why the experience isn’t getting 5 stars. The truck was still filthy on the inside when I picked it up. Everything had been hit with armor-all to shine it, but it was disgusting under the shine. I wiped out a few rags from scrubbing the inside myself and they were black when I was done. Great front of the house, back of the house needs some work. If I had more time I would have asked them to clean it properly, but I was in a hurry. All in all, I would absolutely do business here again due to my experience with Steve and the sales manager, but would make sure the detail guys get the vehicle cleaned right next time.
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by dustin.murphy.03
Verified Customer
Verified Customer
Other Employees Tagged:
Asa Johnson Jr
, The young lady I dealt with in finance was great as well!
Apr 19, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your feedback and your business, Dustin. I take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to me if you would like to discuss your experience in greater detail. Thank you.
Chad Huddleston
PreOwned Director
James Wood Motors
Everyone we worked with on the Purchase of our new truck
was very knowledgeable. The process was very fast. We will definitely buy from James Woods in the future.
was very knowledgeable. The process was very fast. We will definitely buy from James Woods in the future.
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by millicanwellsvc
Verified Customer
Verified Customer
Mar 14, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to write about your experience with us! At James Wood Chevrolet Buick GMC Decatur, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Steve has been our go to guy on our last three auto
purchases. Super friendly & always helpful👍
purchases. Super friendly & always helpful👍
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by debrajnorvell
Verified Customer
Verified Customer
Mar 07, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for this amazing review and shoutout for Steve! We really appreciate your business, Debraj
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
This is the best place to buy a vehicle .
every single person working at this lot was so nice and very helpful ,thank you all
every single person working at this lot was so nice and very helpful ,thank you all
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by coleyorkster
Verified Customer
Verified Customer
Mar 01, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Cole.
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com