Knowledgeable courteous, answer questions in detail,
clean facility, no pressure to purchase, very helpful, expedient service
clean facility, no pressure to purchase, very helpful, expedient service
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by L-walton
Service Price Transparency
Sep 02, 2025 -
Napleton Buick GMC responded
We love hearing about your five-star experience with our team! Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your feedback. See you next time!
I keep coming back for my oil changes, etc.
I have had good customer service and short stays, I normally wait while my vehicle is being serviced.
I have had good customer service and short stays, I normally wait while my vehicle is being serviced.
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by bpegarsch
Other Employees Tagged:
Sorry do not remember salesmen name.
Aug 28, 2025 -
Napleton Buick GMC responded
Thank you for your review and for choosing Napleton Buick GMC Crystal Lake for your service needs! We’re grateful for your business and look forward to your next visit. See you next time!
Jared was my advisor and he done really good job.
Car was taking care really fast. Service is good.
Car was taking care really fast. Service is good.
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by Atcandcservices
Service Price Transparency
Aug 25, 2025 -
Napleton Buick GMC responded
We're pleased to hear Jared provided fast and efficient service! Thank you for choosing Napleton Buick GMC Crystal Lake and sharing your feedback. Safe travels!
Service was very good and efficient.
Steve was very helpful. I will definitely go back again.
Steve was very helpful. I will definitely go back again.
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by marylouwag
Service Price Transparency
Aug 11, 2025 -
Napleton Buick GMC responded
Thank you for the kind words for Steve and our Napleton Buick GMC Crystal Lake team. See you next time!
These guys were great!
They took care of me all around from the sale of vehicle to servicing it as well! Thanks
They took care of me all around from the sale of vehicle to servicing it as well! Thanks
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by Chris
Service Price Transparency
Aug 01, 2025 -
Napleton Buick GMC responded
Chris, thank you for sharing this thoughtful review! It means a lot to hear you had a seamless sales and service experience at Napleton Buick GMC Crystal Lake. Safe travels on behalf of all of us!
Friendly, efficient and quick service.
I appreciate the reminders of service or just checking in after my purchase.
I appreciate the reminders of service or just checking in after my purchase.
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by Barb5576
Service Price Transparency
Jul 31, 2025 -
Napleton Buick GMC responded
Barb, knowing you feel supported by our Napleton Buick GMC Crystal Lake team made our day! Thank you for your business and your review. See you next time!
Service was great!
I decided to go back to this dealership and was happy I did.
They have a new crew on the writers team and they were really good to deal with.
I decided to go back to this dealership and was happy I did.
They have a new crew on the writers team and they were really good to deal with.
Keep up the great work!
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by Bruno
Service Price Transparency
Jul 23, 2025 -
Napleton Buick GMC responded
Hi Bruno, thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your five-star review! We look forward to sharing your feedback with our Service Team. Drive safely, and we hope to see you again down the road!
Steve is great at being service writer.
It was a learning situation for me. Hope he stays at Napleton while I own GMC vehicles. Great Guy to have in service.
It was a learning situation for me. Hope he stays at Napleton while I own GMC vehicles. Great Guy to have in service.
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by dsteg1
Service Price Transparency
Jul 22, 2025 -
Napleton Buick GMC responded
Thank you for trusting us with your business! We are thrilled to hear that Steve and the team took such great care of you. We look forward to welcoming you back to Napleton Mazda of Naperville for your future maintenance needs! Thank you for your confidence in our work, it means a lot!
Service Dept was able to get me in the same day.
Service was quick and easy!
Service was quick and easy!
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by Roadrnr25
Service Price Transparency
Jul 22, 2025 -
Napleton Buick GMC responded
Thanks for the awesome review of Napleton Buick GMC Crystal Lake!
Quick and easy regular maintenance appointment.
Everything was done as promised and I was out of there in under an hour.
Everything was done as promised and I was out of there in under an hour.
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by Podz23
Service Price Transparency
Jul 18, 2025 -
Napleton Buick GMC responded
Thank you for trusting us with your business! We are happy to have you as a customer and we hope to welcome you back to Napleton Buick GMC Crystal Lake again down the road.
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