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Steve Hardy
Steve Hardy at Napleton Buick GMC

Steve Hardy | Page 4

Service Advisor

Napleton Buick GMC

6305 Northwest Hwy
Crystal Lake, IL 60014

4.8
59 Reviews
4.8

59 Reviews

Write a Review

59 Reviews of Steve Hardy

August 28, 2025

Dealership Rating
Employee Rating

I keep coming back for my oil changes, etc. I have had good customer service and short stays, I normally wait while my vehicle is being serviced. More

by bpegarsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sorry do not remember salesmen name.

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Aug 28, 2025

Napleton Buick GMC responded

Thank you for your review and for choosing Napleton Buick GMC Crystal Lake for your service needs! We’re grateful for your business and look forward to your next visit. See you next time!

August 22, 2025

Dealership Rating
Employee Rating

Jared was my advisor and he done really good job. Car was taking care really fast. Service is good. More

by Atcandcservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santo Voiculescu , Jen Collins

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Aug 25, 2025

Napleton Buick GMC responded

We're pleased to hear Jared provided fast and efficient service! Thank you for choosing Napleton Buick GMC Crystal Lake and sharing your feedback. Safe travels!

August 09, 2025

Dealership Rating
Employee Rating

Service was very good and efficient. Steve was very helpful. I will definitely go back again. More

by marylouwag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2025

Napleton Buick GMC responded

Thank you for the kind words for Steve and our Napleton Buick GMC Crystal Lake team. See you next time!

July 31, 2025

Dealership Rating
Employee Rating

These guys were great! They took care of me all around from the sale of vehicle to servicing it as well! Thanks More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan English, Christian Leon, Santo Voiculescu , Freddi Alvarado, Nick Durband, Erick Orellana

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Aug 01, 2025

Napleton Buick GMC responded

Chris, thank you for sharing this thoughtful review! It means a lot to hear you had a seamless sales and service experience at Napleton Buick GMC Crystal Lake. Safe travels on behalf of all of us!

July 31, 2025

Dealership Rating
Employee Rating

Friendly, efficient and quick service. I appreciate the reminders of service or just checking in after my purchase. More

by Barb5576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Napleton Buick GMC responded

Barb, knowing you feel supported by our Napleton Buick GMC Crystal Lake team made our day! Thank you for your business and your review. See you next time!

July 22, 2025

Dealership Rating
Employee Rating

Service was great! I decided to go back to this dealership and was happy I did. They have a new crew on the writers team and they were really good to deal with. More

by Bruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santo Voiculescu

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Jul 23, 2025

Napleton Buick GMC responded

Hi Bruno, thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your five-star review! We look forward to sharing your feedback with our Service Team. Drive safely, and we hope to see you again down the road!

July 21, 2025

Dealership Rating
Employee Rating

Steve is great at being service writer. It was a learning situation for me. Hope he stays at Napleton while I own GMC vehicles. Great Guy to have in service. More

by dsteg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2025

Napleton Buick GMC responded

Thank you for trusting us with your business! We are thrilled to hear that Steve and the team took such great care of you. We look forward to welcoming you back to Napleton Mazda of Naperville for your future maintenance needs! Thank you for your confidence in our work, it means a lot!

July 19, 2025

Dealership Rating
Employee Rating

Service Dept was able to get me in the same day. Service was quick and easy! More

by Roadrnr25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Santo Voiculescu , Jen Collins, Nick Durband

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Jul 22, 2025

Napleton Buick GMC responded

Thanks for the awesome review of Napleton Buick GMC Crystal Lake!

July 18, 2025

Dealership Rating
Employee Rating

Quick and easy regular maintenance appointment. Everything was done as promised and I was out of there in under an hour. More

by Podz23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Napleton Buick GMC responded

Thank you for trusting us with your business! We are happy to have you as a customer and we hope to welcome you back to Napleton Buick GMC Crystal Lake again down the road.

July 09, 2025

Dealership Rating
Employee Rating

good service dept, not pushy or upselling , quick, thorough and responsive. I will continue.to patronize ! More

by votz03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 10, 2025

Napleton Buick GMC responded

We are thrilled that our team is so helpful and attentive. Thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your support!

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