Steve Hartke | Page 4

Great experience, friendly and knowledgeable sales and finance staff. Nice vehicle, will buy again from Luther in the future. finance staff. Nice vehicle, will buy again from Luther in the future. More

by jkroening Verified Customer Verified Customer

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I was looking at 2 used Jeeps when I came into Hudson Luther, Josh helped us and was very helpful with the process, but by the end of the night I still could not choose between the Compass and the Cherok Luther, Josh helped us and was very helpful with the process, but by the end of the night I still could not choose between the Compass and the Cherokee. By the time I picked which Jeep I wanted Josh was out of the office and Steve helped us with one more test drive and the start of the paperwork. I really appreciate all that Josh and Steve did. They were awesome. More

by pookers9585 Verified Customer Verified Customer

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No communication! ! Period!! Nobody has called and asked how the vehicle is running! The receipt for the work I had done does not match what I think I paid for. TERRIB ! Period!! Nobody has called and asked how the vehicle is running! The receipt for the work I had done does not match what I think I paid for. TERRIBLE at More

by johngornick Verified Customer Verified Customer

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Dishonest untrustworthy incompetent deceiving unreliable dissatisfied disappointed mislead disingenuous. Unbelievably disappointed with most recent experience with Hudson Luther. Have purchased and leased 9 dissatisfied disappointed mislead disingenuous. Unbelievably disappointed with most recent experience with Hudson Luther. Have purchased and leased 9 vehicles from Luther Brookdale and Hudson over the last 8 years. They have typically been great to work with until recently. Was talked into a new lease when my previous one was coming due instead of purchasing my lease out. After hours of Steve and Bridget giving me the runaround we eventually came to a deal on a new lease. Was told they had to get the truck from a nearby dealership and could get it that day or the next. After no communication for 2 days I called both Steve and Bridget resulting in both of them hanging up on me initially without saying anything. After texting Steve on the 3rd day he responded with we can't get the vehicle from the other dealership and don't know when it will be available. Come to find out they didn't have the vehicle that I signed paperwork on and was promised secured from the other dealership. After numerous texts, emails, and calls their sales manager called me back and started to make excuses about hail damage on my trade in but quickly reverted after realizing he mixed me up with another customer. He proceeded to tell me they always make deals with customers before securing a vehicle from a nearby dealership they frequently trade with. I ended up calling the dealership they were supposed to get the vehicle from and working directly with them. The other dealership ended up being the best vehicle buying experience I have ever had. Everyone was straight to the point, honest, professional, and pleasant to work with. Ended up getting my vehicle after a terrible experience with Luther but thank God that there are still honest, top notch service, and accommodating car dealers still out there. The icing on the cake is that the sales Manger from Luther Hudson told me that my down payment I put down to secure the deal could be refunded to me but I need to drive into their dealership so they can run my card and they can't do the refund over the phone. Please highly consider another nearby dealership if you thought about going to Luther Hudson. More

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Joe did a fantastic job with both our jeep and truck. A pleasure to work with and makes the process simple. We are repeat customers and definitely customers for life. Thanks Joe! A pleasure to work with and makes the process simple. We are repeat customers and definitely customers for life. Thanks Joe! More

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Great service and sales support as always. .. Spent a little time talking with Steve about a new Jeep L while my Grand Cherokee was getting an oil change and Tracy hooked me up with some tire o .. Spent a little time talking with Steve about a new Jeep L while my Grand Cherokee was getting an oil change and Tracy hooked me up with some tire options for an upcoming need/purchase... More

by marcharer Verified Customer Verified Customer

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Friendly. Seemed to care about resolving concerns and issues that were brought to there attention. Seemed to care about resolving concerns and issues that were brought to there attention. More

by debra.wagner123 Verified Customer Verified Customer

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Steve was great! !! Love our nearly new Pacifica. Thanks for all your help setting everything up. !! Love our nearly new Pacifica. Thanks for all your help setting everything up. More

by bobsceramic Verified Customer Verified Customer

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Fair prices both ways - on trade in and purchased vehicle. Zero issues went smoothly and fast as I had other obligations. Thanks Steve for a positive experience! vehicle. Zero issues went smoothly and fast as I had other obligations. Thanks Steve for a positive experience! More

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I have purchased 7 new vehicles at Hudson Chrysler and each time the service is exceptional, and the pricing is better than competitive. each time the service is exceptional, and the pricing is better than competitive. More

by MARKSYLTE Verified Customer Verified Customer

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