Steve Henigan | Page 3

Steve was great, he let me know a vehicle was available and offered me the opportunity to test drive it. Following the test drive he answered all our questions and explained next steps if we were interest and offered me the opportunity to test drive it. Following the test drive he answered all our questions and explained next steps if we were interested in purchasing. He allowed us time to talk and respond to him and worked with us to coordinate schedules to final the deal and pick up the vehicle. More

by MIKEFAY9587 Verified Customer Verified Customer

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Best car buying experience I've ever had and I buy/lease a new car apx every 2-3 years. Also, this dealership's attention to detail, from the car buying process to the personal delivery tutorial I received. a new car apx every 2-3 years. Also, this dealership's attention to detail, from the car buying process to the personal delivery tutorial I received. I am now a Toyota buyer for life! More

by VHBSMITH36 Verified Customer Verified Customer

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We knew what we wanted so our experience was without problem. Staff was very friendly and helpful. problem. Staff was very friendly and helpful. More

by Nancy Verified Customer Verified Customer

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Listened to our needs, and worked to get us the vehicle we wanted. We came from out of state for the great experience. Many other dealers tried to get us to compromise on color and trim to make a sale. Ste we wanted. We came from out of state for the great experience. Many other dealers tried to get us to compromise on color and trim to make a sale. Steve worked with us on the long game. It took a year, but he stayed patient and secured the vehicle we wanted. Very happy with the experience. More

by BOILER6700 Verified Customer Verified Customer

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Everything went very smooth. Everybody was very nice. I dealt with Steve Hennigan. He did an excellent job. Everybody was very nice. I dealt with Steve Hennigan. He did an excellent job. More

by MIKEGAGE1959 Verified Customer Verified Customer

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There were aspects of this purchase that I found frustrating, and when I raised my concerns, I was told there was nothing that could be done. I initially planned to buy two vehicles—a Tacoma and a C frustrating, and when I raised my concerns, I was told there was nothing that could be done. I initially planned to buy two vehicles—a Tacoma and a Corolla—but ultimately decided on just the Corolla for my daughter. Mandatory add-ons, such as the $300 floor mats, along with the out-the-door price at finance differing from what was quoted by sales, etc.., significantly diminished the excitement of buying a brand-new vehicle. In the past, I have purchased vehicles and left the dealership feeling like it was one of the best days ever. This time, however, it simply felt like a transaction—no different than buying a pair of socks. More

by RICHARDST1952 Verified Customer Verified Customer

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They were friendly and courteous. Thank you for helping me. Pricing was fair and reasonable. Thank you for helping me. Pricing was fair and reasonable. More

by LISA.CUSEY66 Verified Customer Verified Customer

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Great experience. Steve kept us well informed while we waited for our vehicle to arrive. Steve kept us well informed while we waited for our vehicle to arrive. More

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Everyone was very nice and attentive. Steve listened to what I was looking for and found the perfect fit for me. Steve listened to what I was looking for and found the perfect fit for me. More

by Emilbazer Verified Customer Verified Customer

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Still takes to much time to buy a vehicle and all the paperwork. Hour to two hours is too much time. paperwork. Hour to two hours is too much time. More

by ABELSVICKIJA Verified Customer Verified Customer

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