Steve Henigan | Page 3

Best car buying experience I've ever had and I buy/lease a new car apx every 2-3 years. Also, this dealership's attention to detail, from the car buying process to the personal delivery tutorial I received. a new car apx every 2-3 years. Also, this dealership's attention to detail, from the car buying process to the personal delivery tutorial I received. I am now a Toyota buyer for life! More

by VHBSMITH36 Verified Customer Verified Customer

Print

We knew what we wanted so our experience was without problem. Staff was very friendly and helpful. problem. Staff was very friendly and helpful. More

by Nancy Verified Customer Verified Customer

Print

Listened to our needs, and worked to get us the vehicle we wanted. We came from out of state for the great experience. Many other dealers tried to get us to compromise on color and trim to make a sale. Ste we wanted. We came from out of state for the great experience. Many other dealers tried to get us to compromise on color and trim to make a sale. Steve worked with us on the long game. It took a year, but he stayed patient and secured the vehicle we wanted. Very happy with the experience. More

by BOILER6700 Verified Customer Verified Customer

Print

Everything went very smooth. Everybody was very nice. I dealt with Steve Hennigan. He did an excellent job. Everybody was very nice. I dealt with Steve Hennigan. He did an excellent job. More

by MIKEGAGE1959 Verified Customer Verified Customer

Print

There were aspects of this purchase that I found frustrating, and when I raised my concerns, I was told there was nothing that could be done. I initially planned to buy two vehicles—a Tacoma and a C frustrating, and when I raised my concerns, I was told there was nothing that could be done. I initially planned to buy two vehicles—a Tacoma and a Corolla—but ultimately decided on just the Corolla for my daughter. Mandatory add-ons, such as the $300 floor mats, along with the out-the-door price at finance differing from what was quoted by sales, etc.., significantly diminished the excitement of buying a brand-new vehicle. In the past, I have purchased vehicles and left the dealership feeling like it was one of the best days ever. This time, however, it simply felt like a transaction—no different than buying a pair of socks. More

by RICHARDST1952 Verified Customer Verified Customer

Print

They were friendly and courteous. Thank you for helping me. Pricing was fair and reasonable. Thank you for helping me. Pricing was fair and reasonable. More

by LISA.CUSEY66 Verified Customer Verified Customer

Print

Great experience. Steve kept us well informed while we waited for our vehicle to arrive. Steve kept us well informed while we waited for our vehicle to arrive. More

Print

Everyone was very nice and attentive. Steve listened to what I was looking for and found the perfect fit for me. Steve listened to what I was looking for and found the perfect fit for me. More

by Emilbazer Verified Customer Verified Customer

Print

Still takes to much time to buy a vehicle and all the paperwork. Hour to two hours is too much time. paperwork. Hour to two hours is too much time. More

by ABELSVICKIJA Verified Customer Verified Customer

Print

Steve is professional and kind. He is easy to work with. He patiently explained things to me and helped me get the deal I wanted. He is easy to work with. He patiently explained things to me and helped me get the deal I wanted. More

Print