Steve Kikta | Page 19

When Ferman tells you that you are family, they mean it. Service is always prompted and professional. Service is always prompted and professional. More

by David Verified Customer Verified Customer

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Steve is the best! Always takes great care of my vehicles. He is always friendly and very knowledgeable! Always takes great care of my vehicles. He is always friendly and very knowledgeable! More

by flopcrazy Verified Customer Verified Customer

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Service was great got the issue fixed and Steve was a great manager who was polite and communicative through the whole process great manager who was polite and communicative through the whole process More

by MATILSZKI Verified Customer Verified Customer

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Very good service I been seeing you about 8 years and plan for 8 more years and plan for 8 more years More

by dv.ike veilleux065 Verified Customer Verified Customer

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Lousy customer service and terrible repair care. Never a good outcome when you drop a car off and get it back worst than left it! Don’t use this dealer Never a good outcome when you drop a car off and get it back worst than left it! Don’t use this dealer More

by deke Verified Customer Verified Customer

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The service department does a great job Communicating what the problem is ,options and time frames of the repair. They set the expectations properly, even when parts are backordered and out of their cont what the problem is ,options and time frames of the repair. They set the expectations properly, even when parts are backordered and out of their control. More

by monokollc Verified Customer Verified Customer

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David, Steve, service mgrs. Were professional, knowledgeable and friendly, and super helpful...while is was awaiting, they updated me on a regular bases..although the service Were professional, knowledgeable and friendly, and super helpful...while is was awaiting, they updated me on a regular bases..although the service code didn't allow the mechanics to understand the problem at first the 2nd trip in it did indicate the problem and were very quick to repair it...it's been a week, No troubles...I feel very confident in there ability to service my vehicle..I had lost my confidence in my prior dealer... More

by Wolfer2932 Verified Customer Verified Customer

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Truck was towering on Friday we called ahead I went up on Saturday morning and spoke with neil he said they would get to it Monday or Tuesday we called on Wednesday and he said he had the keys but did on Saturday morning and spoke with neil he said they would get to it Monday or Tuesday we called on Wednesday and he said he had the keys but did not know anything about the truck....they would get to it he said we called on Thursday and spoke with Steve who checked on it and he told us it was ready....very unhappy with all but Steve who finally helped us More

by nablt6 Verified Customer Verified Customer

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My experience was great with Ferman. They were courteous and made all my repairs in a single day. I’m totally satisfied with my visit. They were courteous and made all my repairs in a single day. I’m totally satisfied with my visit. More

by bpert44 Verified Customer Verified Customer

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Steve took care my issues and returned my calls promptly and answered any questions confirming my vehicle and claim. Good guy and answered any questions confirming my vehicle and claim. Good guy More

by silverfox.cf95 Verified Customer Verified Customer

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