Steve Kochan | Page 106

My Auto Service Hawthorne always makes time for any service required for me especially with short notice. They repair or do normal maintenance in reasonable time for Hawthorne always makes time for any service required for me especially with short notice. They repair or do normal maintenance in reasonable time for me. I have dealt with Hawthorne for over 25 years so that has to tell something right there! More

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awesome dealer Always treated very well here, and enjoy the texting reminders !! They are speedy & the waiting room is comfortable and clean. I would always go here Always treated very well here, and enjoy the texting reminders !! They are speedy & the waiting room is comfortable and clean. I would always go here as long as I have a Chevy! More

by Nettie Verified Customer Verified Customer

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Service The service is very professional and completed in a reasonable time without an appointment for oil changes and maintenance. I would like discount cou The service is very professional and completed in a reasonable time without an appointment for oil changes and maintenance. I would like discount coupons occasionally. More

by John LaGuardia Verified Customer Verified Customer

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Another Terrific experience Greg Barbagallo is a true professional. Him & his service team are always considerate of our needs. HE'S ALWAYS explaining things the way that we can Greg Barbagallo is a true professional. Him & his service team are always considerate of our needs. HE'S ALWAYS explaining things the way that we can be at ease & understand. More

by MJQUINN1965 Verified Customer Verified Customer

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First oil change Was very happy called for an appt they got me in and said it would be ready in an hour and it was. No issues. Was very happy called for an appt they got me in and said it would be ready in an hour and it was. No issues. More

by SCHMIDTHAPPENS Verified Customer Verified Customer

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Solid experience Work was done within the estimated timeframe. As with any dealer service prices are on the high side but I like to take my car to the dealer for most Work was done within the estimated timeframe. As with any dealer service prices are on the high side but I like to take my car to the dealer for most work. More

by aargos Verified Customer Verified Customer

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Poor Diagnosis / Hungry Service Representation Two times in a row the service Rep chose to do the more expensive job 1st, then, finding the source of the problem or, so called additional problem i Two times in a row the service Rep chose to do the more expensive job 1st, then, finding the source of the problem or, so called additional problem is something else, indicating that the 1st expensive job was mandatory but, did not take photos or save the so called faulty part. Very questionable servicing but, not uncommon with dealerships. I had poor servicing with an affiliated (same owner) dealership at GM in Mahwah whereby, the mechanic stole / exchanged the underpart of the dashboard that had an additional charging unit and replaced it with another. More

by 55 + year driver Verified Customer Verified Customer

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Liftgate, Brake, and oil change Service I needed new brake rotors and an oil change. Was done complete and timely. Lift gate would not open. Switch was bad and on back order. Steve was in co I needed new brake rotors and an oil change. Was done complete and timely. Lift gate would not open. Switch was bad and on back order. Steve was in constant communication and had the switch bypassed so I can continue using the lift gate until the switch is back in stock. More

by jgotti13 Verified Customer Verified Customer

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Everything was perfect Everyone was very professional and courteous service was done quickly and efficiently Everyone in the service department was very knowledgeable and he Everyone was very professional and courteous service was done quickly and efficiently Everyone in the service department was very knowledgeable and helpful no problems at all More

by flandy2 Verified Customer Verified Customer

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Can’t get a phone call back?????!!!! I’ve called 2 times and replied to the texts to stop coming. I am driving my car and they are thanking me for service and telling me about recommended I’ve called 2 times and replied to the texts to stop coming. I am driving my car and they are thanking me for service and telling me about recommended services that I never requested. I have replied back to them but no one seems to respond. I will say when I have needed to go there the advisors are great. More

by Snarf Verified Customer Verified Customer

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