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Steve Kochan
1,309 Reviews
1,309 Reviews
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1309 Reviews of Steve Kochan
May 06, 2019
Great dealership Really nice dealership it is great place to go and the salesperson I got Dennis Johnson he is very helpful and concerned he goes out all the way to he Really nice dealership it is great place to go and the salesperson I got Dennis Johnson he is very helpful and concerned he goes out all the way to help you I definitely recommend him and this dealership More
by NORCAM
Verified CustomerOther Employees Tagged: Dennis Johnson, Rich Mongiardo, Joe Decangi, Al Hoverman, John Riley , Steve Barna, Steve Barna Jr, Joann Nunez
May 05, 2019
Harassing Surveys - Limited to No Help I have a 2018 Equinox which has had endless amounts of issues since I’ve gotten the car. Whenever it rains or the vehicle gets wet, the car doesn’t pr I have a 2018 Equinox which has had endless amounts of issues since I’ve gotten the car. Whenever it rains or the vehicle gets wet, the car doesn’t properly drain that water and a musty smell fills up the car. I have taken it 3 times and will be taking it for my 4th this upcoming week with hopefully a fix. My internal computer and oxygen censor also failed and left me stranded in the middle of 287 late at night. This is my first and most likely my last Chevy because the car isn’t even a year old and has had more issues then a used car. Extremely unsatisfied with the endless amount of survey requests. More
by Jewett95
Other Employees Tagged: John Dingertopadre, Mike Rivera
May 04, 2019
Service Personnel Steve, Heather and all your service personnel are professional, helpful, and courteous.I've purchased several vehicles at Hawthorne Chevy and have alw Steve, Heather and all your service personnel are professional, helpful, and courteous.I've purchased several vehicles at Hawthorne Chevy and have always been treated in a similar manner by your service personnel More
by BRIANDIANE87
May 03, 2019
Best Service provider that I have experienced. I never have anough time with my personal busy working commitments. When ever I deside to service my truck, I call the service Department and they ar I never have anough time with my personal busy working commitments. When ever I deside to service my truck, I call the service Department and they are extremely helpful to accommodate me and even on a short notice. I really appreciate that. More
by Nidia@1102
Other Employees Tagged: JR Gray, Joe Decangi, Brooke Geyer, Al Hoverman, Mike Rivera , Service receptionist, don't remember her name. Sorry
May 03, 2019
air conditioning problem they found the problem after a few days and let me have a liner vehicle,because the car was under warranty car was fixed when i picked it up they found the problem after a few days and let me have a liner vehicle,because the car was under warranty car was fixed when i picked it up More
by VINNSTALKNECHT
May 03, 2019
Great service Drop my truck off to be fixed it was fixed in the time they said it will be I was pretty easy and great service Drop my truck off to be fixed it was fixed in the time they said it will be I was pretty easy and great service More
by BIGRAN39
Other Employees Tagged: Arnie Ziem, Carrie Bickford, Mike Rivera , Alicia Hewitt
May 02, 2019
2019 Silverado I had to bring my truck in for the add on's that were included in the sale. Everyone in the service department was friendly and professional . I had to bring my truck in for the add on's that were included in the sale. Everyone in the service department was friendly and professional . More
by LKHOUTSMA
Other Employees Tagged: Al Hoverman
May 02, 2019
Loss of power steering. The power steering on my Trax suddenly stopped working. I was able to bring the vehicle in IMMEDIATELY to have it checked. Although the problem went a The power steering on my Trax suddenly stopped working. I was able to bring the vehicle in IMMEDIATELY to have it checked. Although the problem went away, I still brought the vehicle in. When they ran diagnostics, there was a code indicating communication with the system had been lost. So far, I haven't had the problem again. More
by DonTB
May 01, 2019
Problem with car was solved Al and team got the job done in spite of the problem being hard to find. Car now works the way it should when all is well. Al and team got the job done in spite of the problem being hard to find. Car now works the way it should when all is well. More
by usmess
Other Employees Tagged: Tom Brown, Brooke Geyer, Al Hoverman, Mike Rivera
May 01, 2019
Routine service I made an apptmt online for service. Was checked in as soon as I arrived. Needed to wait for my car. Received text from advisor within a few minutes I made an apptmt online for service. Was checked in as soon as I arrived. Needed to wait for my car. Received text from advisor within a few minutes to be able to contact with any questions. Service was thorough and quick. Great experience! More
by katsgirls2
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