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Steve Kochan
1,309 Reviews
1,309 Reviews
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1309 Reviews of Steve Kochan
December 31, 2018
Hawthorne Chevrolet is the place for Professional Service Steve Kochan deserves special recognition. Steve is professional, courteous, respectful, knowledgeable and efficient. He clearly cares about customers Steve Kochan deserves special recognition. Steve is professional, courteous, respectful, knowledgeable and efficient. He clearly cares about customers. Steve always takes the tine to explain things in a straightforward manner. Employees like Steve build customer loyalty. More
by CarNovice
Verified Customer
December 29, 2018
Thorough Steve in the service department was very thorough with figuring out an issue with my vehicle. He continued to investigate until they located the probl Steve in the service department was very thorough with figuring out an issue with my vehicle. He continued to investigate until they located the problem and got me a loner right away. More
by ISIN312
Other Employees Tagged: Thomas Verheeck
December 29, 2018
Great service is what you hope for and that is exactly what you get. The entire team is friendly , knowledgeable, and very professional thru the whole process . is what you hope for and that is exactly what you get. The entire team is friendly , knowledgeable, and very professional thru the whole process . More
by Mark Manke
Other Employees Tagged: JR Gray, Joe Decangi, Brooke Geyer, Al Hoverman, Mike Rivera
December 28, 2018
Great service as always. Always great service as usual. I would not buy a car anywhere else. You guys are the best. Have told my family and friends to go here to buy a car or Always great service as usual. I would not buy a car anywhere else. You guys are the best. Have told my family and friends to go here to buy a car or service one. Keep up the good work. More
by NEAL.OLIVER
December 28, 2018
Wouldn't recommend dealership My first experience with Hawthorne Chevrolet was for an oil change. I made an appt. a couple days beforehand went with my 2 small children and waited My first experience with Hawthorne Chevrolet was for an oil change. I made an appt. a couple days beforehand went with my 2 small children and waited for 2 hrs. I checked with the receptionist a couple times (after seeing ppl. that come in after me leave before me) and she wasn't able to give me an answer. My second experience was getting part of my exhaust replaced. I called on a Friday and they fit me in in the late afternoon and was told that they had to order a part and it would take about a week. Gave the service rep. my cell to contact me when part arrived and he called my house phone. Made an appt. the next Saturday and spoke with a couple diff. ppl. to make appt. and finally spoke with service rep. to find out how long it would take. When I arrived for appt. a diff. service rep. greeted me asking me what I was there for and if I had an appt. After 45 mins. of waiting (thinking they were working on my car) the service rep. told me that they didnt have the part and that it was backordered. I told him the service rep. that I spoke with called left me a message and I also spoke with him. After looking harder they found it. I also noticed that they don't make eye contact or look at you when communicating or speak to you using your name. I feel like I was just another customer and number. More
by DANIH1385
Other Employees Tagged: Gary Monnecka, Mike Rivera , Steve Barna Jr
December 28, 2018
Old fashion work ethic. Everything I asked to be done and it was done well. I am never disappointed at Hawthorne Chevrolet. I have been coming here for many years. Everything I asked to be done and it was done well. I am never disappointed at Hawthorne Chevrolet. I have been coming here for many years. More
by MPASQUALI17
December 26, 2018
Steve and the rest of the staff are complete professionals Thank you to Steve for his extreme patience in dealing with all of my auto issues. He and the rest of the staff have provided me with exceptional ser Thank you to Steve for his extreme patience in dealing with all of my auto issues. He and the rest of the staff have provided me with exceptional service over this past year in maintaining my 2009 Chevrolet HHR Panel. I will continue to use Hawthorne Chevrolet and recommend them highly to others. More
by Hhrdon
Other Employees Tagged: John Riley
December 24, 2018
Excellent service Stopped in the day before asking about the price for 2 new tires. Quoted a good price and had availability to install them the next day. Installed qui Stopped in the day before asking about the price for 2 new tires. Quoted a good price and had availability to install them the next day. Installed quickly while I waited the next day. More
by jgotti13
December 24, 2018
Towed it in 3 times in a month When the battery died in my 2 year old traverse I was told the battery was faulty. Don’t worry about it. When it died the 2nd time less than a week la When the battery died in my 2 year old traverse I was told the battery was faulty. Don’t worry about it. When it died the 2nd time less than a week later I was told that they had accidentally broken the battery connector installing it. The 3rd time it was a bad fuse. Then the Check Engine light came on again so we’re headed back for a forth. Each time they assure us it’s fixed. I have zero faith they know what’s going on or that my car will start. Nor do I feel they care. More
by cnj
December 20, 2018
DVD Player Repair I brought my vehicle to have a DVD player fixed and was told it would cost $1100. The car is 2 years old and I feel like this type of thing should be I brought my vehicle to have a DVD player fixed and was told it would cost $1100. The car is 2 years old and I feel like this type of thing should be covered . The problem was to no fault of mine . The device just malfuncted after 2 years . Used probably 10 times . More
by CHSE44
Other Employees Tagged: Gary Monnecka
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