Steve Kochan | Page 63

The service was very good and efficient. Steve was a wonderful service manager. Thanks again wonderful service manager. Thanks again More

by RLARDIERI Verified Customer Verified Customer

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Professional, on time service, no sales pitch to buy unneeded service which happened at the dealer I used to go to. Everyone at Hawthorne is competent and friendly - really glad I switched to here. unneeded service which happened at the dealer I used to go to. Everyone at Hawthorne is competent and friendly - really glad I switched to here. More

by hrnooresl Verified Customer Verified Customer

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Great service center. Always clear about any repairs and costs. Job always done in a timely fashion. The service staff is outstanding. Steve, Mike or Al al great to work with. costs. Job always done in a timely fashion. The service staff is outstanding. Steve, Mike or Al al great to work with. More

by G.SWATEK Verified Customer Verified Customer

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Used to bring my truck here every 4-5k miles for service. Found out yesterday that they hadnt rotated my tires in about 4 or 5 service visits. Advisor awkwardly laughed when I brought up this point. Shame, I Found out yesterday that they hadnt rotated my tires in about 4 or 5 service visits. Advisor awkwardly laughed when I brought up this point. Shame, I came here all the time and now I have no desire to ever return. More

by alexvanloo3 Verified Customer Verified Customer

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The staff,management and mechanics are very professional from start to finish. I haven't been to a better dealership. I travel over 80 miles to get my car serviced there. from start to finish. I haven't been to a better dealership. I travel over 80 miles to get my car serviced there. More

by GERARD2 Verified Customer Verified Customer

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The sales rep was rude and so was the service manager. Not going back to this dealership again. Not going back to this dealership again. More

by Not happy Verified Customer Verified Customer

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Always great service, Steve always gets us in and out in a timely manner. We appreciate this kennel service a timely manner. We appreciate this kennel service More

by GOPURVEYORS Verified Customer Verified Customer

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Customer service needs a little bit of Improvement. For some reason they never take my coupons that are mail to me from the dealership. Last but not least if I am paying over $100 dollars to get an oil cha some reason they never take my coupons that are mail to me from the dealership. Last but not least if I am paying over $100 dollars to get an oil change I think a car wash should come included and I shouldn't have to ask for one. More

by HONDA3651 Verified Customer Verified Customer

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Service department is the best, always helpful. Always give you straight info. That's all you want give you straight info. That's all you want More

by Em Verified Customer Verified Customer

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Yes. The waiting area is super clean and comfortable. My stay was under an hour for oil change, tire rotation and wiper replacements. stay was under an hour for oil change, tire rotation and wiper replacements. More

by Gail952 Verified Customer Verified Customer

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