Steve Kochan | Page 82

Steve was professional very knowledgeable could not ask for a better service advisor kept me up to date on service being performed. Overall a great experience for a better service advisor kept me up to date on service being performed. Overall a great experience More

by COMPLETE666 Verified Customer Verified Customer

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The service department has always met my service requests expeditiously. However, my 2021 Chevy Tahoe has been to service 4 times with only 4500 miles on the truck. Such a disgrace for an expensive vehicle. expeditiously. However, my 2021 Chevy Tahoe has been to service 4 times with only 4500 miles on the truck. Such a disgrace for an expensive vehicle. I never had any problems with all the GMC Yukons I previously owned. N More

by ASCHIUSOLO2529 Verified Customer Verified Customer

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I am very pleased with my service received at Hawthorne Chevrolet. I had the pleasure of of meeting the Service Director and he enlighten me to why the Customer Service there is so amazing. Mr. Decangi is Chevrolet. I had the pleasure of of meeting the Service Director and he enlighten me to why the Customer Service there is so amazing. Mr. Decangi is a great leader so it’s only expected to have a great team of Service Managers. More

by nubian_girl Verified Customer Verified Customer

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Terrific service as always. . An usual repair was taken care of quickly . Very reassured the car was safe for a long trip . Thank you again. care of quickly . Very reassured the car was safe for a long trip . Thank you again. More

by cmcacp Verified Customer Verified Customer

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Service did not take long and was inform of other service need on car. Will let everyone know about how good your service is. Thanks need on car. Will let everyone know about how good your service is. Thanks More

by TAHOE220 Verified Customer Verified Customer

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Very helpful professional and a pleasure to deal with. As a repeat customer it is always nice to be treated like a member of their family. As a repeat customer it is always nice to be treated like a member of their family. More

by MYRONFL711 Verified Customer Verified Customer

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Everyone is courteous and very attentive will not leave you sitting there more than 10 minutes without coming out and giving you an update. They thoroughly check your car for things that you didn’t bring i you sitting there more than 10 minutes without coming out and giving you an update. They thoroughly check your car for things that you didn’t bring it in for More

by sherylfields95 Verified Customer Verified Customer

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The dealership was supposed to have our car for a few days but it took over 2 weeks. We own a suburban and have 4 children- we needed a loaner that could accommodate our family which the dealer could not days but it took over 2 weeks. We own a suburban and have 4 children- we needed a loaner that could accommodate our family which the dealer could not provide. Which then forced us to change plans for a ski trip. In fact we had to wait 2 weeks for a loaner and initially told we could not have one because our lease was up- a few weeks earlier. However, the dealership was never able to provide a loaner during service of our 4 year lease. When the car was returns not all of the requested service was performed, although we paid for it. We requested the TVs be repaired, they were not. The first night the car was home it leaked some type of fluid all over our driveway, as they did not properly put the car back together. The sensors beeped the entire time we drove saying they hood was open. We were unable to lock the car without setting off the alarm. We brought the car back to the dealer, under the impression the second set of repairs would take an hour. Hours later they called and said they cannot fix it, as they need the car longer. Again, unable to provide a loaner vehicle. They returned the car back to us disabling all sensors and said in maybe 1-2 weeks we could get a loaner and the proper repairs could be made. More

by MERSULLY12 Verified Customer Verified Customer

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I have known Mike and Steve for many years They are I have known Mike and Steve for many years They are both very personable and terrific guys. I am completely satisfied with the service I receiv I have known Mike and Steve for many years They are both very personable and terrific guys. I am completely satisfied with the service I received in every respect. I will recommend the service department highly to anyone. Your rating is not only five stars -it is five star plus. More

by GRANDMADEBBIE18 Verified Customer Verified Customer

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Dropped my car off for a recall, work was done quickly & car was nice and clean when I came to pick it up. Car was brought to me instead of having me have to go get it. car was nice and clean when I came to pick it up. Car was brought to me instead of having me have to go get it. More

by BASKETBLESSED Verified Customer Verified Customer

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