Steve Kochan | Page 83

I mean really, you always ask why I choose you . You are close , in town , my son has purchased at least 4 trucks , our daughter 3 new vehicles and a used vehicle, ou red oldest daughter a use vehicle an close , in town , my son has purchased at least 4 trucks , our daughter 3 new vehicles and a used vehicle, ou red oldest daughter a use vehicle and a new vehicle and this year you lost her over a small issue you couldn’t meet . I myself and my wife 6 vehicles and also JR GRAY Is the best along with Steve K. In the service dept! More

by JOEAZZESR Verified Customer Verified Customer

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The service department at Hawthorne Chevy is remarkable because you can actually trust them to provide excellent, honest advice. This has not my experience with other dealerships. because you can actually trust them to provide excellent, honest advice. This has not my experience with other dealerships. More

by Ed G Verified Customer Verified Customer

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Great service as always. We are long time customer and the service is always the best. We will continue to bring our cars to Hawthorne Chevy. the service is always the best. We will continue to bring our cars to Hawthorne Chevy. More

by AHAYES01 Verified Customer Verified Customer

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Hawthorne Chevrolet-not very good service. I went to the them for a sunroof issue 10 times at is was never fixed correctly the first. I left voice mails with upper management personnel and did not receive a them for a sunroof issue 10 times at is was never fixed correctly the first. I left voice mails with upper management personnel and did not receive a response. When I spoke to the salesperson, he was willing to help, but when I asked for resolution of the sunroof issue I was told that it was another department I had to go to. I was given the run around regarding the problem for about a year. Finally about a month ago, I alone had to call GM and that was what finally prompted the dealership to fix the issue. Thankfully the problem is resolved now but it was an ordeal for about a year. Thank you. More

by luigim89 Verified Customer Verified Customer

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Always a pleasant and efficient visit here, the proverbial ‘service with a smile!’ Very convenient and never a long wait-thank you to the service dept! proverbial ‘service with a smile!’ Very convenient and never a long wait-thank you to the service dept! More

by SUZ Verified Customer Verified Customer

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Excellent service by all personnel in the service department. Also, my salesman was extremely helpful throughout the entire purchase process. I would deal with him again on another vehicle inbthe fut department. Also, my salesman was extremely helpful throughout the entire purchase process. I would deal with him again on another vehicle inbthe future. More

by ASCHIUSOLO2529 Verified Customer Verified Customer

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Awesome experience. The turn around for repairing the transmission on our service vehicle was fast and with great communication. Thanks again for getting our truck back on the road quickly transmission on our service vehicle was fast and with great communication. Thanks again for getting our truck back on the road quickly More

by Seandaniel77 Verified Customer Verified Customer

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Very quick and easy! I love that I’m able to text for an appointment and any questions. Very simple and efficient. My car is always finished in a timely manner. appointment and any questions. Very simple and efficient. My car is always finished in a timely manner. More

by mpuluse Verified Customer Verified Customer

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WHEN I CALLED STEVE KOCHRAN IN THE SERVICE DEPT, HE GAVE ME A FAST APPOINTMENT AND ACCOMODATED WITH A LOANER CAR. THE SERVICE DEPT DID A GREAT JOB REPLACING THE WATER PUMP AND CATALYTIC CONVERTER. THANK ME A FAST APPOINTMENT AND ACCOMODATED WITH A LOANER CAR. THE SERVICE DEPT DID A GREAT JOB REPLACING THE WATER PUMP AND CATALYTIC CONVERTER. THANKS TO STEVE AND HIS SERVICE CREW. More

by DMCERULLOW Verified Customer Verified Customer

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Very helpful and professional! Steve always takes my car immediately and he works hard to make sure everything is fixed perfectly! I appreciate that Steve is honest and I always feel confident that he will immediately and he works hard to make sure everything is fixed perfectly! I appreciate that Steve is honest and I always feel confident that he will fix my car and it is important that he is extremely trustworthy!! More

by Pattynolan13 Verified Customer Verified Customer

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