Steve Kramer
Steve Kramer at Coastal Kia

Steve Kramer | Page 24

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.8
340 Reviews

Steve Kramer has been in the automotive industry for 20 years. He is an US Army Veteran and has been servicing Car Buyers alongside Pat Koballa in the Wilmington market for the past 14 years!! Steve is committed to continuing to provide exceptional car buying experiences for local owners and buyers as part of the Coastal Kia Family! Stop in and say hi to Steve

Languages Spoken

English English

Employee Video

4.8

340 Reviews

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340 Reviews of Steve Kramer

May 08, 2021

Dealership Rating
Employee Rating

Steve was great! He knew we didn’t want to be at the lot all day and got us in the car we wanted! Everyone was very friendly and I highly recommend this dealership to anyone!!! More

by gingerspake
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez

May 10, 2021

Coastal Kia responded

Fantastic! Thank you for the wonderful review and compliments for your Product Specialist Steve Kramer. Congratulations on your recent purchase. We look forward to seeing you during your complimentary service visit at 5000 miles. Please call us if you need anything. We are here to help. Welcome to the Coastal Kia family!

May 07, 2021

Dealership Rating
Employee Rating

From the moment we pulled into the Kia parking lot we were warmly welcomed. The salesperson we met, Brandon, was so nice, and non-aggressive. He took his time showing us the cars. We bought a 2021 Kia S More

by theresa.55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Wright

May 07, 2021

Coastal Kia responded

Congratulations on the purchase of your new 2021 Kia Soul! We sincerely appreciate the five star review and compliments for Brandon Wright and Steve Kramer. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Enjoy!

May 03, 2021

Dealership Rating
Employee Rating

Appreciate the work Steve and the staff to get us in 3 leases with no issues. Will def be doing business with them again in the future. More

by INFO86
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Uber Hernandez

May 03, 2021

Coastal Kia responded

3 leases.... WOW! Thank you for your loyalty and compliments for Steve Kramer. Thank you for the five star review and high marks for Uber, Steve and Tyler. Enjoy! We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thank you for being such an important part of our Coastal Kia family!

April 29, 2021

Dealership Rating
Employee Rating

Prompt, friendly, non-aggressive service. Brandon is a great guy who helped us with our 2021 Kia Sou. We love it! We got a great price. Steve helped me so much with learning the navigation system. Ver More

by theresa.55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Brandon Wright

Apr 29, 2021

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to mention Brandon and Steve by name. Congratulations on your Kia Soul purchase, you will love it! We love your feedback including, "prompt, friendly, non-aggressive service." We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family!

Apr 29, 2021

theresa.55 responded

I would recommend this dealership to my friends. John and I are happy with the salesman and everyone else involved with the sale.

April 27, 2021

Dealership Rating
Employee Rating

Everything with my purchase was great. Explained the features of my new car several times so that I understand. Would buy here again. Thank you. More

by bjwright13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Coastal Kia responded

Wonderful! Thank you for the five star review and gracious comments. We are thrilled to hear Steve Kramer and our team exceeded your expectations during your recent purchase experience. Welcome to the Coastal Kia family! Please call us if you need anything. We are here to help! Thanks again.

April 25, 2021

Dealership Rating
Employee Rating

Mr. Steve Kramer was my salesman and he was very professional. He went beyond to make sure I got the car that I wanted. I would recommend this dealership to my family and friends. More

by tlc.printing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2021

Coastal Kia responded

Wonderful news! Thank you for the five star review and compliments for your Product Specialist Steve Kramer. We are thrilled to hear he exceeded your expectations and "went above and beyond to make sure you got the car you wanted." We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family! We look forward to seeing you during your complimentary service at 5000 miles. Thanks again!

April 22, 2021

Dealership Rating
Employee Rating

Very friendly and helpful sale department. Steve was very professional and knowledgeable of the service and vehicle I was purchasing, All questions were answered promptly every time I called for support. T More

by DORA.DAVIS1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryer Powers

Apr 22, 2021

Coastal Kia responded

You are very welcome! Thank you for the compliments for your Product Specialist Steve Kramer. It was thoughtful of you to mention him by name. Thank you for the high marks for Bryer Powers too. We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!

April 15, 2021

Dealership Rating
Employee Rating

Steve Kramer was great. Very kind and very helpful. He had a lot of patience with my husband and I on making the decision on our 2021 Kia Telluride. We love it! Grateful for you Steve! More

by Jasmine V
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 16, 2021

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to mention Steve Kramer by name. Congratulations on the purchase of your 2021 Kia Telluride! You will love it! We are grateful for you too. Please call Steve if you need anything. We are here to help. Enjoy!

April 13, 2021

Dealership Rating
Employee Rating

Entirely too much paperwork. Despite assurances that my personal check would not be cashed until funds were transferred into my account, it was cashed prematurely causing an overdraft charge to my account. More

by JOHNCHASHILLS
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Jason Stone

Apr 13, 2021

Coastal Kia responded

Thank you for the feedback. We apologize for all the legal documents needed to secure your automotive transaction. Please call our Operations Manager Peggy Roberts at 910-798-4706 to discuss your personal check so that we may pull up your records. We are here to help. We look forward to your call. Thank you

April 08, 2021

Dealership Rating
Employee Rating

Coastal Kia made my car buying experience a breeze. Steve Kramer was amazing at getting me the car I wanted and provided top notch customer service. More

by CONNORHARTLEY50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2021

Coastal Kia responded

Connor, we sincerely appreciate the five star review and compliments for Steve Kramer. We love the feedback including, "Coastal made my car buying experience a breeze." We appreciate your business. Please call us if you need anything. We are here to help.

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