Steve was great! He knew we didn’t want to be at the lot
all day and got us in the car we wanted! Everyone was very friendly and I highly recommend this dealership to anyone!!!
all day and got us in the car we wanted! Everyone was very friendly and I highly recommend this dealership to anyone!!!
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by gingerspake
Verified Customer
Verified Customer
Other Employees Tagged:
Uber Hernandez
May 10, 2021 -
Coastal Kia responded
Fantastic! Thank you for the wonderful review and compliments for your Product Specialist Steve Kramer. Congratulations on your recent purchase. We look forward to seeing you during your complimentary service visit at 5000 miles. Please call us if you need anything. We are here to help. Welcome to the Coastal Kia family!
From the moment we pulled into the Kia parking lot we
were warmly welcomed. The salesperson we met, Brandon, was so nice, and non-aggressive. He took his time showing us the cars. We bought a 2021 Kia S
were warmly welcomed. The salesperson we met, Brandon, was so nice, and non-aggressive. He took his time showing us the cars. We bought a 2021 Kia Soul. Steve, another salesperson, explained the features of the car so patiently to us (senior citizens). Great car.
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by theresa.55
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Wright
May 07, 2021 -
Coastal Kia responded
Congratulations on the purchase of your new 2021 Kia Soul! We sincerely appreciate the five star review and compliments for Brandon Wright and Steve Kramer. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Enjoy!
Appreciate the work Steve and the staff to get us in 3
leases with no issues. Will def be doing business with them again in the future.
leases with no issues. Will def be doing business with them again in the future.
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by INFO86
Verified Customer
Verified Customer
Other Employees Tagged:
Tyler Desmarest, Uber Hernandez
May 03, 2021 -
Coastal Kia responded
3 leases.... WOW! Thank you for your loyalty and compliments for Steve Kramer. Thank you for the five star review and high marks for Uber, Steve and Tyler. Enjoy! We strive to deliver a truly exceptional experience to every client during every visit. Please call us if you need anything. We are here to help. Thank you for being such an important part of our Coastal Kia family!
Prompt, friendly, non-aggressive service. Brandon is a
great guy who helped us with our 2021 Kia Sou. We love it! We got a great price. Steve helped me so much with learning the navigation system. Ver
great guy who helped us with our 2021 Kia Sou. We love it! We got a great price. Steve helped me so much with learning the navigation system. Very patient.
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by theresa.55
Apr 29, 2021 -
Coastal Kia responded
Thank you! We sincerely appreciate the five star review and gracious comments. It was thoughtful of you to mention Brandon and Steve by name. Congratulations on your Kia Soul purchase, you will love it! We love your feedback including, "prompt, friendly, non-aggressive service." We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family!
Apr 29, 2021 -
theresa.55 responded
I would recommend this dealership to my friends. John and I are happy with the salesman and everyone else involved with the sale.
Everything with my purchase was great. Explained the
features of my new car several times so that I understand. Would buy here again. Thank you.
features of my new car several times so that I understand. Would buy here again. Thank you.
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by bjwright13
Verified Customer
Verified Customer
Apr 27, 2021 -
Coastal Kia responded
Wonderful! Thank you for the five star review and gracious comments. We are thrilled to hear Steve Kramer and our team exceeded your expectations during your recent purchase experience. Welcome to the Coastal Kia family! Please call us if you need anything. We are here to help! Thanks again.
Mr. Steve Kramer was my salesman and he was very
professional. He went beyond to make sure I got the car that I wanted. I would recommend this dealership to my family and friends.
professional. He went beyond to make sure I got the car that I wanted. I would recommend this dealership to my family and friends.
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by tlc.printing
Verified Customer
Verified Customer
Apr 26, 2021 -
Coastal Kia responded
Wonderful news! Thank you for the five star review and compliments for your Product Specialist Steve Kramer. We are thrilled to hear he exceeded your expectations and "went above and beyond to make sure you got the car you wanted." We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family! We look forward to seeing you during your complimentary service at 5000 miles. Thanks again!
Very friendly and helpful sale department. Steve was very
professional and knowledgeable of the service and vehicle I was purchasing, All questions were answered promptly every time I called for support.
T
professional and knowledgeable of the service and vehicle I was purchasing, All questions were answered promptly every time I called for support.
Thanks Steve.
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by DORA.DAVIS1973
Verified Customer
Verified Customer
Other Employees Tagged:
Bryer Powers
Apr 22, 2021 -
Coastal Kia responded
You are very welcome! Thank you for the compliments for your Product Specialist Steve Kramer. It was thoughtful of you to mention him by name. Thank you for the high marks for Bryer Powers too. We strive to deliver a truly exceptional experience to every client during every visit. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service *Complimentary Approved Anti- Covid-19 interior spray and much more. Thanks again!
Steve Kramer was great. Very kind and very helpful. He
had a lot of patience with my husband and I on making the decision on our 2021 Kia Telluride. We love it!
Grateful for you Steve!
had a lot of patience with my husband and I on making the decision on our 2021 Kia Telluride. We love it!
Grateful for you Steve!
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by Jasmine V
Apr 16, 2021 -
Coastal Kia responded
Thank you for the five star review and gracious comments. It was thoughtful of you to mention Steve Kramer by name. Congratulations on the purchase of your 2021 Kia Telluride! You will love it! We are grateful for you too. Please call Steve
if you need anything. We are here to help. Enjoy!
Entirely too much paperwork. Despite assurances that my
personal check would not be cashed until funds were transferred into my account, it was cashed prematurely causing an overdraft charge to my account.
personal check would not be cashed until funds were transferred into my account, it was cashed prematurely causing an overdraft charge to my account. Unknown how this has affected my credit rating.
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by JOHNCHASHILLS
Verified Customer
Verified Customer
Apr 13, 2021 -
Coastal Kia responded
Thank you for the feedback. We apologize for all the legal documents needed to secure your automotive transaction. Please call our Operations Manager Peggy Roberts at 910-798-4706 to discuss your personal check so that we may pull up your records. We are here to help. We look forward to your call. Thank you
Coastal Kia made my car buying experience a breeze. Steve
Kramer was amazing at getting me the car I wanted and provided top notch customer service.
Kramer was amazing at getting me the car I wanted and provided top notch customer service.
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by CONNORHARTLEY50
Verified Customer
Verified Customer
Apr 09, 2021 -
Coastal Kia responded
Connor, we sincerely appreciate the five star review and compliments for Steve Kramer. We love the feedback including, "Coastal made my car buying experience a breeze." We appreciate your business. Please call us if you need anything. We are here to help.