"Brought my Cadillac in for service. Ended up w a 5700$..."
Brought my Cadillac in for service. Ended up w a 5700$ trans. The whole time Tony Malzone practically begged me to buy a low mile,trade in. Didn't happen!
Was back this week for clogged cattalitic converters,4000$,. This time Tony succeeded!A new 2021 Cadillac XT5, and in the middle of our "negotiations " my grandson came in needing a car. He bought a 2018 Toyota Camery! He is extremly happy. I can't put into words how happy he is. He even was able to lower his insurence cost.
So, Tony Malzone made a lot of people happy on cinco de mayo.!!!
Wanted to say a little about the service dept. Steve Lach has allways been very helpful, and patient with all my needs especially this last week! Thanks Steve!
"The new sales guy (forgot his name) did an amazing job..."
- Jessica B.
The new sales guy (forgot his name) did an amazing job helping me find the exact car I was looking for. Todd from the fig ace dept. helped me find insurance being a first time car owner under 25. I’m so glad I decided to buy a Toyota the 2020 Toyota Camry I bought is amazing and I love it. Amazing teamwork overall and would reccomend 100% very professional and helpful people. Thank you for your paitence and help find me the best car and deals you guys are amazing
"Came in for an oil change and tire rotation. Service..."
- John S
Came in for an oil change and tire rotation. Service department is awesome! They pay attention to the details! They even washed my car! Thanks!!!
"Great Experience. Can't imagine car-buying being any..."
Great Experience. Can't imagine car-buying being any smoother. No games, no post-buying regrets. I'd give Janelle three thumbs up if I had three thumbs.
"Bought our car almost 9 years ago at David Bruce. Jason..."
- Kenny and Marcia
Bought our car almost 9 years ago at David Bruce. Jason was our salesman then and was fabulous! Talk about a nice down to earth informative guy . This is the type of salesman every business should have .Through the years going back to David Bruce .for oil changes and various things. We run into Jason every time .He always makes it a point to talk to us ,and ask about how we’re doing ,he always makes time for small talk .Well yesterday my wife and I were there getting our 2011 Prius serviced ,we ran into Jason there again same result ,great chat about us our kids etc. Jason asked what brought you to David Bruce today ?I said, they Are checking the Prius (that has 240000 miles ) for a vibration. Again Jason in his down to earth way says jokingly.”You know how to get rid of that vibration don’t you ?(meaning ,buy a new car ,lol) I said I sure do Jason with a laugh. We talked a little longer and he ended as he usually does saying .Well hey great seeing you and your wife ,take care and have a great day. My wife and I started driving home to coal city talking about about the great service we always got at David Bruce how nice everyone there always is ,My wife and I looked at each other and said,Should we just go
o back to David Bruce and trade our Prius in ? She asked,should I call and see if Jason is still there ?(since it was after 6 pm Jason had been there all day )I said ya call and see .We got a hold of Jason he says ,I’m here till close ,sure come on back.We turned around went back and Jason had the car we had mentioned on the phone sitting waiting.He says take it it for a ride see what ya think .We did ,we loved it ,We came back in and said let’s make a deal! Jason got everything done in quick order ,stayed there with us till 920pm . Didn’t rush us out the door and remained loyal to the business he works for and us being his customers.. We can’t say enough about our great experiences with Jason and with David Bruce. Kenny and Marcia Carpenter
"We’ve been shopping for our vehicles at David Bruce..."
- Jim V.
We’ve been shopping for our vehicles at David Bruce Toyota for nearly a decade. Always a pleasant experience in both sales and service. Rob Reus has been our “go to guy” for every purchase. Knowledgeable, no pressure, a great guy to work with...just can’t say enough. Service Department is top notch as well. You just can’t find better folks to deal with.
"This is my 8th car that I have leased through Janelle...."
This is my 8th car that I have leased through Janelle. She’s the best in the business. Friendly, knowledgeable, and professional, especially now in the midst of this pandemic. She made me feel safe. Always wore her mask, unlike others in the showroom. I wish the others would show the same courtesy. It’s just the right thing to do.
"This was my 2nd visit to David Bruce and my 2nd Rav4 with..."
This was my 2nd visit to David Bruce and my 2nd Rav4 with a great experience both times. Janelle is AWESOME, knowledgeable and patient. I have never had an issue with any part of the dealership. The Service Department is extremely helpful and friendly.
"I had a great experience Jay went above and beyond he got..."
I had a great experience Jay went above and beyond he got the vehicle we wanted dealership was very kind and knowledgeable thank you anita Brewer
"This is my second car purchase from this particular..."
This is my second car purchase from this particular dealer my 2009 Corolla still runs great. Oil change, tires, and brake pads are the only out of pocket cost. I recently purchased a 2019 Camry SE that I love, huge upgrade. Thank you Rob R. for working with my budget and for your good customer service.
Other Employees Tagged: