"Always courteous, fair and knowledgeable. "
- Cardinal Fan
When my vehicles require service or I just need something checked out or have a question, they are my go to place. Have always been treated extremely fair and never feel like I am bothering them. Their work is always thorough and explained to me. Steve Lach and Kathy take care of their customers. Best service dept around. I highly recommend the service dept at David Bruce for both minor and major repairs.
Other Employees Tagged:
"Always 5-Star Service"
Thank you Steve and one and all David Bruce Service. I always feel confident that they're doing their best for me and that I can trust their work.
"Exceptional service and money well spent!"
I don't buy many cars. I buy one and keep it for 10 to 12 years. Why? I do not like dealing with car salespeople at all. That all changed when we bought our car from Janelle and the team at David Bruce. Janelle was attentive, thorough, patient and above all willing to work with us. We also had the pleasure to meet Bruce Dickstein, and both he and Janelle made us feel valued and welcome. Todd in finance was amazing and helped make the sale go very smoothly. Elvis, in car care, was exceptional at having the car prepped and ready to go once our sale was finished and he is so polite. In fact, the entire team was super polite all the way to Steve in service. If David Bruce has what you want in a vehicle, don't go anywhere else. Come here. Talk with Janelle and Bruce. To steal the phrase from another company, "This is how car buying should be."
"Buying From Family"
I purchased my very first ever pick up truck today from Matt Settles at David Bruce in Bourbonnais, IL.
Matt was amazing, made us very comfortable and we felt like we were dealing with a member of our family, no concerns or hesitation for us.
I would recommend Matt to everyone I meet looking for a vehicle!
"Dealership of EXCELLENCE"
I have been a customer of David Bruce since 1990 when I purchased the first of 6 vehicles over the years. From the owner, General Manager, Financial Specialist, Sales People, Receptionists, Service Manager and his technicians, they all treat you like family. This dealership is top notch and has earned my trust and continued business.....as their commercial states "why go anywhere else?"
"Very helpful and pleasant"
Our sales person, Janelle Hindmand, was very helpful and pleasant to work with. She followed up on all the details and made our experience pleasant.
Our experiences with Steve Lach, over many years, keeps us coming back to this dealership. He is always pleasant and informative and has made sure that our vehicles are kept running and safe. He is our number one reason for continuing to frequent the David Bruce dealership.
"Wouldn't go anywhere else."
I have been dealing with Janelle for "years".. She knows me, doesn't ever push me, and always helps me find what i want. Why go anywhere else?? She knows every aspect of the car she sells, and makes sure you do before you drive away. And she follows up to make sure you are happy with your purchase. Everyone at David Bruce is professional, yet like a friend. Take the angst out of car buying... go see Janelle!!
"Two Thumbs up! "
When I call to schedule an oil change I always get in the same week sometimes even the same day! Always so friendly and accommodating to my scheduling requests. Service is always done timely. Job well done to all that helped!
A great experience buying a new car. The whole place was clean and every one that worked there had a smile on their face. I will definitely by another car from them
"Purchased our Third Vehicle from David Bruce Toyota"
- Local Guy
We've just purchased a 2019 RAV4 SXE Hybrid. (This is our first hybrid.) The sale was easy, all of our questions were answered. It was handled in a professional and friendly manner. Price and trade-in were handled fairly. We've been doing business with this dealership since 2006 when we purchased our first Toyota. The Service Department is outstanding!