Steve Lach
Steve Lach at Toyota of Bourbonnais
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Steve Lach | Page 2

Service Consultant

Toyota of Bourbonnais

555 William Latham Dr.
Bourbonnais, IL 60914

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4.9
85 Reviews

I'm a fun loving guy who loves my customers and my Harley! When you need service ask for "Big Steve"! I'm also a veteran of the United States Marine Corps and served in Operation Desert Shield, Desert Storm, and Restore Hope Somalia.

Dealership Experience

27 yrs, 10 mos

Industry Experience

32 yrs

Specialties & Trainings

Certified GM Technician

Master Jeep Technician

4.9

85 Reviews

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85 Reviews of Steve Lach

May 09, 2023

Dealership Rating
Employee Rating

Knowledgeable and genuine dealer! We’ve purchased 3 cars from Janelle Hindman and she’s the most personable and honest sales leader. Always looks out for our best interest and listens More

by tarafork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Janelle Hindmand

Jun 30, 2023

Toyota of Bourbonnais responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

May 04, 2023

Dealership Rating
Employee Rating

Great to work with and very friendly. Always kept us up dated on the progress f the new auto once we ordered it. More

by Pfingsten329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Janelle Hindmand

Jun 30, 2023

Toyota of Bourbonnais responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2023

Dealership Rating
Employee Rating

Janelle and the entire group at Toyota of Bourbonnais made our experience positive. She really worked with us to get a price we were comfortable paying and answered many questions. Dan made the paperwor More

by Pfingsten329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Janelle Hindmand

March 02, 2023

Dealership Rating
Employee Rating

We have purchased a few Toyotas from the dealership and had them serviced there also. We always get friendly efficient service at a reasonable cost. We have dealt with Steve Lach many times over the year More

by R2glidden
Service Price Transparency
Service Communication
Recommend Dealer
Yes

March 01, 2023

Dealership Rating
Employee Rating

Dan and George help me purchase my 2021 RAV4, they help me get a better rate and monthly payment, I trade in my 2020 Toyota which I got from them in 2021 Jan…… it’s been a week now, this RAV4 is treating m More

by Olu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard , George Marijan, Marek

February 22, 2023

Dealership Rating
Employee Rating

This has been my first experience with Toyota of Bourbonnais and from entering to learn about a specific vehicle, everyone I had encountered was very friendly and helpful. Janelle Hindmand provide More

by kap1995
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Janelle Hindmand, Matt Hadley , Rob Reus

February 15, 2023

Dealership Rating
Employee Rating

Thank you to the manager of Toyota of Bourbonnais for fixing my problem . You made me feel better about my purchase. More

by DReddington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Ballard, Steve LaGesse, Cheri Williams , Rob Reus

January 31, 2023

Dealership Rating
Employee Rating

I want to thank “Big Steve” for providing me the best customer service I have ever had. Steve went well above what I expected and I truly appreciated his concern in providing the best customer relations More

by Bdenny
Recommend Dealer
Yes

January 08, 2023

Dealership Rating
Employee Rating

Janelle is the best ! Love dealing with her ! Dealership is clean , and friendly ! Love it ! More

by jacs1on
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janelle Hindmand, Steve LaGesse , Todd Zummallen, Rick Elroy

Jan 24, 2023

Toyota of Bourbonnais responded

Jacs1on, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2022

Dealership Rating
Employee Rating

Janelle was very helpful and made the whole car buying experience a lot less stressful! Everyone I talked to there was very friendly and seemed to really care about the customer! Definitely will be recomm More

by nathanaarns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2023

Toyota of Bourbonnais responded

Nathanaarns, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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