Steve Lemke | Page 6

Oil change and vehicle inspection. Just a simple oil change but they checked out everything and made good recommendations. Helpful, quick, and reasonably priced, I will return for next Just a simple oil change but they checked out everything and made good recommendations. Helpful, quick, and reasonably priced, I will return for next service and follow recommendations. More

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Very accommodating The service crew responded to my emergency....Immediately. My car was disabled and Toyota arranged for a tow (very friendly driver) and fixed the prob The service crew responded to my emergency....Immediately. My car was disabled and Toyota arranged for a tow (very friendly driver) and fixed the problem within two hours. I couldn't ask for better service. Steve Lemke is the greatest! Everyone at the dealership was very accommodating. More

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RX350 Unexpected repair I recently had a battery go bad which caused an electrical surge that caused various alarm to come up including check engine, and AWD failure. Althou I recently had a battery go bad which caused an electrical surge that caused various alarm to come up including check engine, and AWD failure. Although I had an appointment in a week for an oil change I did not want to drive the car with these failure indications for that long. The dealership was booked for the week but I asked them if I brought it in and left it with them would they try to fit it in that week sometime which included a day off due to Thanksgiving. This was on a Monday. They said bring it in and they got it fixed that day. Very friendly and accommodating. Price was reasonable. I have never had this dealership recommend more than needed to fix the car. I trust this dealership. Toyota and Lexus means quality in their cars and service and this dealership seems to work on that principle. More

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Always responsive My first contact with the dealership was more that a year ago when parts staffer Kevin Irish responded to an inquiry regarding an item/question on my My first contact with the dealership was more that a year ago when parts staffer Kevin Irish responded to an inquiry regarding an item/question on my 2001 RAV4. So impressed I made a point to put the store on my 'first look' list when searching for a new car, which I purchased last Mar. Never disappointed on my dealings with them, including this last service of repacement of a broken window. Kevin ordered the part so we'd have it on time for a following week service call. Altho Steve in service could not promise it would be done on Mo, was completed by the afternoon and the vehicle was ready to go. More

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This is a great outfit I've always had a good experience at Cedar Rapids Toyota. The repairs are done right and the service area has great popcorn and cookies. The shuttle g I've always had a good experience at Cedar Rapids Toyota. The repairs are done right and the service area has great popcorn and cookies. The shuttle guys are friendly and know exactly where your house is. What more could you ask for? More

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First-timer at C.R. Toyota Recently moved back to Cedar Rapids after living out of state for several years. Was reassured the dealership had access to my car's maintenance recor Recently moved back to Cedar Rapids after living out of state for several years. Was reassured the dealership had access to my car's maintenance records from the previous dealership. Received great service on my oil change and didn't have to wait too long, either. Receptionist also offered me a can of soda. A good experience overall. More

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In for an oil change, out with a new car! I went in to have the oil changed on my 2006 RAV4, as always service was very quick and nothing was pushed on me. Steve noted a recall item I didn't k I went in to have the oil changed on my 2006 RAV4, as always service was very quick and nothing was pushed on me. Steve noted a recall item I didn't know about yet and it was taken care of during the oil change. As I was leaving when the oil change was finished I noted a bright lime green vehicle in the lot. As green is my favorite color I had to take a second look. A sales associate came out to answer my questions and in the course of our conversation found out I have dealt with Alan Makabi in the past. He phoned Alan and he came out to help me. I ended up trading in my RAV4 for the beautiful lime green Corolla. The fact that your employees respect the customers is wonderful. The fact that they respect each other is over the top in this day and age. The first sales associate could have tried to sell me the Corolla but respected a coworker enough to call him over. What a great group of people. I have always had a wonderful experience at Cedar Rapids Toyota, keep it up, you have a satisfied customer for life! More

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15K/18MO Service I've never had any issues with the CR Toyota Service Department. I'm on the third car that I purchased from them, and would definitely return for purc I've never had any issues with the CR Toyota Service Department. I'm on the third car that I purchased from them, and would definitely return for purchase and service. More

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Excellent Food In the service department, I was in for my 15,000 miles performance checkup. I found the coffee excellent and the cookies delicious. My only complai In the service department, I was in for my 15,000 miles performance checkup. I found the coffee excellent and the cookies delicious. My only complaint was that Steve and his crew were too good and efficient that I did not have enough time to try a piece of Kathy's pie.. Keep up the good work! More

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Tires Steve was able to get my car in and have all 4 tires rebalanced while I waited I didn't have an appointment the mechanic was very professional Cedar R Steve was able to get my car in and have all 4 tires rebalanced while I waited I didn't have an appointment the mechanic was very professional Cedar Rapids Toyota has always given me great service More

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