Steve Lemke
Steve Lemke at Cedar Rapids Toyota

Steve Lemke | Page 5

Service Advisor

Cedar Rapids Toyota

1190 Boyson Rd
Hiawatha, IA 52233

Contact Me
not yet
rated
80 Reviews

Hi- I'm Steve Lemke service advisor been here since 2006, worked in auto business for last 21 years. Have 2 kids, and I like to hunt and fish 294-4628

Dealership Experience

19 yrs, 9 mos

not yet
rated

80 Reviews

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80 Reviews of Steve Lemke

July 09, 2015

Dealership Rating

excellent Quik in and out service. Excellent. Needed routine service for my Lincoln in a pinch, wasnt able to get an appt. Found Toyota drive in express se More

by rodryr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Fridinger, Chris Griswold, Joe Kem, Greg McCoy , Gus England, J.D. Fagle, Doug Olson

Jul 10, 2015

Cedar Rapids Toyota responded

We look forward to seeing you on the next service...

July 07, 2015

Dealership Rating

Service was excellent Your staff always go above and beyond. We appreciate the awesome work they did on our 2003 Jeep Wrangler. These guys can fix anything and are honest. More

by Cindy F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2015

Cedar Rapids Toyota responded

We try and do our best with any make or model. Thanks for servicing your Jeep with us. Steve.

June 26, 2015

Dealership Rating

professional service attention As usual, my recent visit to CR Toyota for service was met with prompt, professional attention. While I waited I had a nice visit with another custome More

by OSS136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Herridge

Jul 05, 2015

Cedar Rapids Toyota responded

We love having you as our customer too!!

June 25, 2015

Dealership Rating

Great Customer Service The service department at Cedar Rapids Toyota has always exceeded my expectations with their knowledge and customer service. Steve, Jon, and JD alway More

by Barry F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Fridinger , J.D. Fagle

Jul 02, 2015

Cedar Rapids Toyota responded

Barry- it's customers like yourself that makes our days so enjoyable. We love taking care of our customers one at a time. Thanks again for the kind words. The CRToyota service crew working for you!!

June 19, 2015

Dealership Rating

Great Experience I had a great experience working with Steve Lemke. I was in and out of the shop in a jiffy. I would recommend Cedar Rapids Toyota to anyone. More

by hanna312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2015

Cedar Rapids Toyota responded

It was my pleasure.......Steve

June 12, 2015

Dealership Rating

Shock replace I had a great experience steve Lemke took great care of me and was pleasant to work with. It is the great customer service that keeps me coming back. More

by John 2009
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2015

Cedar Rapids Toyota responded

I will see you on your next scheduled maintenance service...Steve

April 21, 2015

Dealership Rating

xxxxxxxx Paid to have an alignment done. Took vehicle to tires plus the next day for tires and found out alignment had never been done. Went back, demanded m More

by crtoyotasucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 28, 2015

Cedar Rapids Toyota responded

Dear Valued Custer, If you recall, you came to us with an alignment issue and asked us to fix your car which was WAY out of alignment. We spent three hours getting your vehicle back into alignment. We suggested selling you tires, not a truck. We would prefer to align the vehicle with the tires that are going to be on the vehicle. It makes no sense to align the car, then have you go somewhere to have new tires put on, then have them double check the alignment again so your investment of new tires was not wasted. We did as you asked and deserved compensated. By the use of your colorful language we know you are upset and are truly sorry you do not see things the same way we do.

April 20, 2015

Dealership Rating

Great My sister and I were traveling from Champaign to Iowa City to visit friends at the University and one of our engine coils went out during the drive.. More

by dm123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Griswold

Apr 24, 2015

Cedar Rapids Toyota responded

We were very happy to take care of you and your sister and squeeze you in. Hope you had safe travels back to Champaign. Thank you for allowing us to assist you both out that day.

April 18, 2015

Dealership Rating

Service and warentee repair Great place. Clean fast no quibble on warentee work. Nice waiting room. Nice personal pick up livery service. Very fast oil change / 5000 mile servi More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Nelson , Kory Tersinar

Apr 23, 2015

Cedar Rapids Toyota responded

We look forward to seeing you on your next visit.

April 02, 2015

Dealership Rating

Never a second thought When I make a service appointment at Cedar Rapids Toyota, I never give customer service a second thought. Ten years of acquaintance with the company h More

by Nobody Home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2015

Cedar Rapids Toyota responded

Thank you for allowing us to service your vehicles over the last decade and we forward to many, many more years to come.

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