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Steve Machann
234 Reviews
42 years of assisting clients find the right vehicle for their needs. Relationships are more important than a vehicle on the lot. Blessed to be a reflection of wonderful clients some of which go back 4 generations.
Read more234 Reviews
Write a ReviewDealership Experience
20 yrs, 1 mo
Industry Experience
42 yrs, 11 mos
234 Reviews of Steve Machann
September 15, 2021
Thank you for the professionalism displayed at Westside Lexus in the process of buying a car In addition extreme professionalism is displayed in servicing a car. Lexus in the process of buying a car In addition extreme professionalism is displayed in servicing a car. More
by DIANAEKIZIAN
Verified CustomerOther Employees Tagged: Anil Sharma , Alex Ruata, Andrew Tran
August 24, 2021
Steve Machann explain to us the advantages of leasing. We discussed the Lexus national add and the discrepancies to reality. The process of selection, pricing, terms, delivery and possession fluid as expecte discussed the Lexus national add and the discrepancies to reality. The process of selection, pricing, terms, delivery and possession fluid as expected. JT Teodoro delivered with clarity financial declarations and pertinent documentation and after signatures place in a flash drive for us to keep making the transaction paperless More
by hurtadolindar
Other Employees Tagged: Christian Davidson, JT Teodoro
August 20, 2021
Service department is the best. Make an appointment show up, talk briefly with rep. Wait or loaner car. Easy in and out. Sales process take way too long. Too much chit chat, should be able to complete up, talk briefly with rep. Wait or loaner car. Easy in and out. Sales process take way too long. Too much chit chat, should be able to complete all forms on line via portal ahead of time. Too many unknowns before you show up for paper work. Should mot take hours to by a car. Love the car itself. Love the service. More
by JAMES.TOMFORDE
Other Employees Tagged: Sam Chau
August 07, 2021
The customer service is unparalleled! You actually enjoy going in for car purchase, service, or just browsing. They know how to solve problems so you don't have to. Great place that makes auto ownership eff going in for car purchase, service, or just browsing. They know how to solve problems so you don't have to. Great place that makes auto ownership effortless. Oh -- the wonderful Lexus brand definitely adds to the experience! More
by judyboyd2
Other Employees Tagged: Sam Chau
August 02, 2021
Steve Machann has been our go to person at the dealership and has always provided exceptional customer service. Finance team needs to work on their customer service skills. Having requested copies of our p and has always provided exceptional customer service. Finance team needs to work on their customer service skills. Having requested copies of our paperwork and not getting it for 10 days after the purchase soured an otherwise perfect transaction. More
by prakash2
Other Employees Tagged: Nam Pham
August 01, 2021
They did an amazing job helping me find what I was looking for. The process was very easy and quick. I would highly recommend them. looking for. The process was very easy and quick. I would highly recommend them. More
by mmpherson1
Other Employees Tagged: Judy Patureau, Sterling Sine , Alex Ruata
July 30, 2021
Professional, honest and Friendly. Make the experience fun. Professional, honest and Friendly. Make the experience fun. Professional, honest and Friendly. Make the experience fun. End fun. Professional, honest and Friendly. Make the experience fun. Professional, honest and Friendly. Make the experience fun. End More
by marmorrissey
Other Employees Tagged: Anil Sharma
July 28, 2021
Steve Machann was fantastic in assisting us in our new car choice! Fast ,efficient and accurate! Judy did an outstanding job in finance walking us through the process. Very happy!!! Thank you Westside car choice! Fast ,efficient and accurate! Judy did an outstanding job in finance walking us through the process. Very happy!!! Thank you Westside Lexus. More
by GMARKARIAN
Other Employees Tagged: Judy Patureau
July 16, 2021
Organized and very accommodating. Does not put pressure on the buyer. Very good about answering all questions. They try to please the customer. Have been purchasing cars from them for 20 years. on the buyer. Very good about answering all questions. They try to please the customer. Have been purchasing cars from them for 20 years. More
by LILLIAN.SCHINDLER
